CERTO 415/417 KIOSK-System User Guide
CERTO 415/417 Kiosk system User Guide November 2006
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Contents Note on the laser 1 Laser safety ................................................................ 1 Device Overview 2 Device type ................................................................. 2 Components................................................................ 2 Device views 3 Front view ................................................................... 3 Rear view .................................................................... 4 Equipment carriage pulled out .....................
Choosing a paper roll holder .....................................24 Inserting the paper roll ..............................................25 Removing the paper roll............................................26 ERROR LED Blink Pattern..........................................27 Recoverable Errors ..................................................27 Unrecoverable Errors ...............................................28 Paper transport error ..................................................
Technical Data .......................................................... 49 Important notes ......................................................... 50 Embedded Compact PC 52 Overview of Compact PC ........................................... 52 Technical Data .......................................................... 52 Rear side .................................................................. 53 Barcode Reader 54 Technical Data ..........................................................
CERTO 415/417 _____________________________________________________________________ Note on the laser If your device is equipped with a CD-ROM drive, the following condition applies: The CD ROM drive contains a light-emitting diode (LED), classified according to IEC 825-1:1993:LASER CLASS 1; it must not be opened. Laser safety The barcode scanner complies with safety standard EN60825-1 (2001) for a Class 1 laser product. It also complies with IEC 60825-1: 1993+A1:1997+A2:2001.
CERTO 415/417 _____________________________________________________________________ Device Overview Device type CERTO 415/417 is a multifunctional information terminal designed for indoor installation. Components The CERTO 415/417 basic version consists of: - 15’’ or 17’’LCD monitor (w and w/o touch screen) System unit BEETLE /M-II or embedded PC Lock DOM Power distributor Stereo loudspeaker Country/project specific versions may comprise of the following optional components: - EFT terminal incl.
CERTO 415/417 _____________________________________________________________________ Device views Front view 1 2 3 4 6 5 7 8 1 2 3 4 5 6 7 8 Loudspeaker Proximity sensor /camera 15“ LCD-monitor with touch screen Barcode reader Integrated EFT terminal (PinPad + card reader) Lock of equipment carriage Paper output Front panel bottom _________________________________________________________ 3
CERTO 415/417 _____________________________________________________________________ Rear view 1 1 Opening for cable _________________________________________________________ 4
CERTO 415/417 _____________________________________________________________________ Equipment carriage pulled out Device with receipt printer TP07c 1 2 1 2 Receipt printer TP07c Power distributor (6 connectors shown in the picture, optional 3 connectors available) _________________________________________________________ 5
CERTO 415/417 _____________________________________________________________________ Front panel bottom removed 1 2 3 1 2 3 Power distributor (6 connectors shown in the picture, optional 3 connectors available) Fans System unit BEETLE /M-II _________________________________________________________ 6
CERTO 415/417 _____________________________________________________________________ Basic operation Opening/closing the device A set of two keys is supplied to open and to close the device doors (monitor cover, rear cover, equipment carriage). Pulling out the equipment carriage: Insert the supplied key into the lock and turn it in the direction of the arrow.
CERTO 415/417 _____________________________________________________________________ Grasp the equipment carriage on both sides and pull it out of the device as far as possible (see arrows). Pushing in the equipment carriage: Push the equipment carriage into the device as far as possible.
CERTO 415/417 _____________________________________________________________________ Turn the key in the direction indicated by the arrow and remove it from the lock.
CERTO 415/417 _____________________________________________________________________ Removing the front panel Pull out the equipment carriage (see section "Pulling out the equipment carriage"). Grasping it on both sides, pull the front panel upwards to disengage the hooks (1). (1) (2) (1) (2) Pull the front panel a little forward (2) and set it down carefully in a protective place to avoid scratches.
CERTO 415/417 _____________________________________________________________________ Installing the front panel Hang the catches of the front panel (1) over the fastening bolts on the sides (2) and push the front panel down as far as possible. 1 1 1 1 2 2 2 2 Push the equipment carriage in and lock it (see section "Pushing in the equipment carriage").
CERTO 415/417 _____________________________________________________________________ Switch-on via power distributor Pull out the equipment carriage (see section "Pulling out the equipment carriage"). Switch the device on by using the ON/OFF switch on the power distributor (see arrow). 3 connectors 6 connectors Switch-off via the power distributor Complete all current transactions and power the device down. Pull out the equipment carriage (see section "Pulling out the equipment carriage").
CERTO 415/417 _____________________________________________________________________ Measurements Values in mm. Total height with baseplate 1552 mm.
CERTO 415/417 _____________________________________________________________________ Touchscreen General The TFT LCD flat panel display is an XGA-compatible 15-inch flat panel display which is absolutely flicker free and low radiation. It is designed for a resolution of 1024 x 768 pixel. Application programs should be used with this resolution! The screen module represents the main unit of the BA73A-2.
CERTO 415/417 _____________________________________________________________________ The programming interface of the screen is identical to the mouse interface. When you connect your new BA73A-2 to your BEETLE for the first time you have to calibrate the Touch Screen. Details depend on the operating system that you are using. How to Operate The Touch Screen responds to the slightest contact, therefore you do not have to apply much pressure when working with the screen.
CERTO 415/417 _____________________________________________________________________ Technical Data Touchscreen 15’’ PanelLink Frequencies Horizontal (KHz) 48,3 Vertical (Hz) 60 Resolution Horizontal 1024 pixel Vertical 768 pixel Colour depth: LCD adapter/ graphics PCI Controller: RGB 16, 256, 64k, LCD adapter: up to 16 mio. Pixel format approx. 0,30 mm x 0,30 mm Brightness min.
CERTO 415/417 _____________________________________________________________________ Technical Data Touchscreen 15’’ RGB Frequencies Horizontal (KHz) 30 ~ 55 Vertical (Hz) 56 ~ 70 Resolution Horizontal 1024 pixel Vertical 768 pixel Colour depth: 8-bit, 16 million Pixel format 0.297 mm x 0.297 mm Brightness 260cd/m2 Interface RGB analog Power supply 12VDC, 3A (max) Reading angle right/left top/button +/- 60° 45°/55° Backlight Twin lamps CCFL Lifetime: 50.
CERTO 415/417 _____________________________________________________________________ Technical Data Touchscreen 17’’ RGB LCD Display 17" TFT Active Matrix Panel Brightness 300 cd/m2 (typ.) Pixel Pitch (mm) 0.264(H) x 0.264(V) Max. Resolution 1280x1024 (SXGA) Contrast Ratio 500:1 (typ.) Display Area 337.92 x 270.336mm Response Time (Typ.) 8ms (typ.) Support Color 16.2 M Viewing Angle +70°~-70° (H), +70°~-70° (V) (typ.) Nominal Input Voltage VDD +5.0V (typ.) Power Comsumption 25.8W (typ.
CERTO 415/417 _____________________________________________________________________ Printer TP07c Functional components 1 1 2 3 4 5 6 7 2 3 4 5 6 7 Receipt output (presenter) Cutter Paper core adjustment Thermal print module Paper roll holder Printer control panel Paper guide _________________________________________________________ 19
CERTO 415/417 _____________________________________________________________________ Printer control panel 1 2 3 4 5 1 TEST-button 2 LED ERROR 3 LED PE (paper end) 4 LED POWER 5 LINE FEED-button _________________________________________________________ 20
CERTO 415/417 _____________________________________________________________________ 1 TEST button 2 LED ERROR red For test printout. Off: normal condition On: offline Blinking: error (see section „ERROR LED Blink Pattern“) 3 LED PE (paper end) yellow Off: paper is loaded On: paper roll near end is detected Blinking: paper roll end is detected 4 LED POWER green Off: power is not stable On: power is stable 5 LINE FEED button When the button is pressed once, the paper feeds 1/6".
CERTO 415/417 _____________________________________________________________________ Printer Connectors 1 1 Power supply connector 2 Printer controller 3 USB (Full Speed) 2 3 for power supply connection with 24V For system connection _________________________________________________________ 22
CERTO 415/417 _____________________________________________________________________ Changing the paper roll Note the following when changing a paper roll. Setting the paper roll core diameter When starting the device or when changing the paper roll diameter check whether the selection switch for the paper near end adjustment is set to the correct position. Core diameter 18 mm 25 mm 40 mm Paper roll diameter 180 mm Pos. A1 Pos. A2 Pos.
CERTO 415/417 _____________________________________________________________________ Choosing a paper roll holder Choose the roll holder which fits to the paper roll core Holder for 18 mm core diameter (identifier 1) Holder for 25 mm core diameter (identifier 2) Holder for 40 mm core diameter (identifier 3) _________________________________________________________ 24
CERTO 415/417 _____________________________________________________________________ Inserting the paper roll Push the paper roll holder into the paper roll core. Insert the paper from behind into the printer as shown in the illustration. Mind the unrolling direction of the paper. Insert the black mark sensor (top left, top right, bottom left, bottom right) when using paper with black marks. For correct paper feed or paper transport the front edge of the paper has to be straight and at right angles.
CERTO 415/417 _____________________________________________________________________ Take the front edge of the paper over the upper axle and feed it into the paper support (see arrow). Keep pushing the paper into the paper support until it is retracted automatically, the paper is cut off and the printed receipt is output via the presenter. . See also the sticker on the printer. Remove the receipt that was cut off before. Removing the paper roll Cut off the paper at the paper support.
CERTO 415/417 _____________________________________________________________________ ERROR LED Blink Pattern Recoverable Errors The following table shows the blink pattern of all errors, that can be recovered by following the steps described in section “Paper feed error”. LED OFF LED ON Error Description Paper jam while cutting The automatic cutter doesnot work because it does not leave or does not reach the home position. A paper jam is detected between print starting position and TOF sensor.
CERTO 415/417 _____________________________________________________________________ The following errors can be recovered by removing and inserting the paper roll Error Description ERROR LED Blinking Pattern TOF position not found Operation after power on error StartOfJob timeout After cutting the printer does not find the TOF position. Paper is after power on not at the print starting position. This error is enabled by memory switch 7-4.
CERTO 415/417 _____________________________________________________________________ Paper transport error In case of a paper jam open the presenter by releasing the stop lever (Take out the presenter, see illustration). Check the paper transport path and remove the paper scraps, if necessary.
CERTO 415/417 _____________________________________________________________________ Check whether the cutter is in home position. If it is not, use the thumb wheel as long as you can see the auburn plastic part on top of the cutter. Check the print area of the thermal head for paper scraps. Use the green lever and flap the printing unit upwards.
CERTO 415/417 _____________________________________________________________________ Cut off the remaining paper at the paper support and pull it out. Check if the paper roll is inserted correctly or a paper roll without black mark is inserted. Reinsert the paper (see section "Inserting the paper roll"). Cutter error Check whether the cutter is in home position. If it is not, use the thumb wheel as long as you can see the auburn plastic part on top of the cutter. Unplug the power plug and plug it again.
CERTO 415/417 _____________________________________________________________________ Technical Data Technology Graphic Print speed Character pitch Character per line Line pitch Print attributes Code pages Interface Power supply Sensors Thermal receipt printer 203 x 203 dpi (8 dots/mm) up to 150 mm/sec 10.2 / 12.7 / 14.5 / 16.9 / 20.3 cpi 28 char/line 10.2 cpi 36 char/line 12.7 cpi 41 char/line 14.5 cpi 48 char/line 16.9 cpi 57 char/line 20.
CERTO 415/417 _____________________________________________________________________ Consumables Paper products Please refer to the following paper specifications for details on the paper quality. Paper specification Paper quality Paper type Paper color Paper thickness Paper smoothness (print side ) OJI KF50 – HDA or equivalent Thermal paper on rolls (thermal layer on the outside) white min 0.06 – max 0.1 mm min. 300 Bekk Sec.
CERTO 415/417 _____________________________________________________________________ Black mark print Printing properties Opacity PCS value control mark Position Reflection factor Ro 85 % according to DIN 53 146 70 % according to DIN 66 223 left or right or both on the same height 70 % according to DIN 53 145 part 1 Mark height Mark width Mark color Black mark distance 5 mm 0,1 mm 8 mm 0,1 mm black, uncoloured black min. 70 mm, max.
CERTO 415/417 _____________________________________________________________________ Rear side 5 18 Feeding direction Pre-printed receipts The receipts can be pre-printed on the front and on the back side in the hatched area (see illustration). In case of pre-printing outside the specified area the PCS value must be lower than 40%, and no sensor-sensitive colors should be used. The sensor light should be reflected completely by pre-printed colors.
CERTO 415/417 _____________________________________________________________________ Rear side 5 18 Feeding direction _________________________________________________________ 36
CERTO 415/417 _____________________________________________________________________ Swipe Card Reader The magnetic card reader can read three ISO tracks simultaneously per card swipe. The card tracks can only be evaluated if the card is swiped manually. The card must be swiped through the slot from top to bottom at a swift, even pace. The swipe card reader is always connected via the BA72 MSR controller.
CERTO 415/417 _____________________________________________________________________ DIP Reader ID24 The DIP reader ID24 reads the data on an ID card's magnetic stripe when the card is inserted. Function elements The DIP reader ID24 can be installed in the device in such a way that the magnetic track of the ID card faces either up or down. The following picture shows the installation position 'track up'.
CERTO 415/417 _____________________________________________________________________ Inserting an ID card When you insert an ID card, you should make sure that the magnetic stripe is in the correct position. The ID card unit cannot read the ID card information correctly, unless you insert the ID card into the ID card unit as described below. The insertion of the ID card depends on the installation position of the card reader.
CERTO 415/417 _____________________________________________________________________ Cleaning The DIP reader ID24 is cleaned with a cleaning card. Check that no dirt remains in the card insertion slot. (If necessary, clean the card insertion slot with a brush.) You can clean the read head when the device is switched on or off.
CERTO 415/417 _____________________________________________________________________ Hybrid DIP Reader The hybrid DIP reader reads the data on an ID card's magnetic stripe when the card is inserted. When the card is inserted the chip data can be processed.
CERTO 415/417 _____________________________________________________________________ Inserting an ID card When you insert an ID card, you should make sure that the magnetic stripe is in the correct position. The ID card unit cannot read the ID card information correctly, unless you insert the ID card into the ID card unit as described below. Insert the ID card into the ID card unit as shown in the picture.
CERTO 415/417 _____________________________________________________________________ Cleaning The hybrid DIP reader is cleaned with a cleaning card. Check that no dirt remains in the card insertion slot. (If necessary, clean the card insertion slot with a brush.) You can clean the read head when the device is switched on or off. Cleaning interval: every 20,000 transactions Cleaning material: Wincor Nixdorf ELIX wet cleaning card Cleaning process • Remove the cleaning card from its packaging.
CERTO 415/417 _____________________________________________________________________ Typical integrated EFT device Features - Multi application - Open Java based architecture - Leading edge security - Customer and solution oriented - EMV & Visa PED approved Technical Data Hybrid Reader Chip-card reader ID1 Interface Integrated smart card reader ISO 7816 Parts 1,2,3 Tracks are read either when the ID card is inserted or when it is pulled ISO 7810, ISO 7811 1,2 ,3,4,5 Tracks are read either when the ID ca
CERTO 415/417 _____________________________________________________________________ Technical Data PinPad Approvals Interface Keyboard Display Electrical supply Lithium backup battery Microcontroller und memory ZKA, PCI–PED, CE 1 x Power 1 x Serial RS232 1 x Parallel to open frame Hybrid Card Reader 1 slot for SAM (ID000 format) 16 – keys anti vandal stainless steel keyboard Keyboard lifetime: 2 million operations Numeric key size: 14 mm x 14 mm Command key size: 28 mm x 14 mm For the assistance of the
CERTO 415/417 _____________________________________________________________________ BEETLE /M-II Overview The following figure shows the outside of the BEETLE /M-II.
CERTO 415/417 _____________________________________________________________________ The figure below shows the interior of the BEETLE /M-II.
CERTO 415/417 _____________________________________________________________________ Back Panel of the BEETLE /M-II The figure shows the back panel of the BEETLE /M-II (E1 CPU) with the locations of the connecting sockets and connecting plugs. If you wish to connect a monitor, however, you must also have a video board. You can connect the system to a network via an expansion board. ► Connecting peripherals with the system switched on is not allowed, except for USB.
CERTO 415/417 _____________________________________________________________________ Technical Data BEETLE /M-II Motherboard E1 CPU Chip set Intel 845GV Microprocessor Intel P4, 2.2 GHz Celeron, 2.4 GHz HDD IDE HDD 40 GB/80 GB RAM 256 MB – 2GB, 2 DIMM plug (184pin) 2.5V DDR SDRAM technology, unbuffered non EEC DDR266, standard DIMM, height up to 35mm LAN 1x On-board Intel LAN module Interfaces 1 x RS232 COM port 3 x Powered COM port 3 x USB 2.
CERTO 415/417 _____________________________________________________________________ Important notes The modular POS system BEETLE /M-II conforms to the current safety standards for data processing equipment. If this device is taken from a cold environment into the operating room, moisture condensation may form. The device must be absolutely dry before being put into service; an acclimatization period of at least two hours must therefore be observed.
CERTO 415/417 _____________________________________________________________________ In emergencies (e.g. damaged housing or damaged power cable, penetration by liquids or foreign bodies), the device must be switched off immediately, the power plug disconnected and the Customer Service of Wincor Nixdorf International GmbH or your dealer must be notified. Your BEETLE system is the result of modern technical innovation.
CERTO 415/417 _____________________________________________________________________ Embedded Compact PC Overview of Compact PC The device is equipped with a Celeron 4 Embedded Compact PC. Technical Data Motherboard P195-Plus Motherboard Chip set Intel 845GV Microprocessor Intel Pentium 2.0 GHz (PGA478) HDD IDE HDD 40 GB RAM DDR 512 MB LAN 1x On-board Intel LAN module Interfaces 2 x RS232 COM port 4 x Powered COM port 6 x USB 2.
CERTO 415/417 _____________________________________________________________________ Rear side 10/100 LAN Audio ports Sunix PCI COM 4-port 12VDC output USB 1/2 COM1 PS/2 keyboard VGA COM5 COM6 COM2 USB 3/4 DVI MIDI USB 5/6 _________________________________________________________ 53
CERTO 415/417 _____________________________________________________________________ Barcode Reader The omnidirectional scan pattern offers outstanding scan performance on all standard 1D bar code symbologies, including RSS. The scanner’s main cable connector is located at the top of the unit to facilitate mounting and the auxiliary connector gives users access to several of the I/O signals, providing the flexibility for external hookup of beepers, buttons, and LED’s.
CERTO 415/417 _____________________________________________________________________ Technical Data Light Source Laser Power Decode Capability Visible Laser Diode 650 nm 1.
CERTO 415/417 _____________________________________________________________________ Keyboard Advantages / Highlights: – Prestigious design – Especially designed for kiosk and public environment – Vandal resistant – sealed to IP65 / NEMA4 – Fireproofed ABS Layer for best tactile keystrokes – Keycaps with trough for better typing comfort – Keycaps made of stainless steel, non removable, fireproof – Full travel keys with 2.
CERTO 415/417 _____________________________________________________________________ Technical Data Dimension: Number of Keys: Key Technology: Key Strokes: Durability: Sealing: Connectivity: Connector: Material Front panel: Trackball Diameter: Ball Material: Transducers: Number of Keys: Key Strokes: Sealing: Connectivity: Connector: 403.5 x 137.9 x 32 mm 70 Membrane switch 0.7N / 2.
CERTO 415/417 _____________________________________________________________________ Door open sensor The sensor is located behind the equipment carriage. If the carriage is pulled out of the device a signal is send to the application software for further reactions.
CERTO 415/417 _____________________________________________________________________ Proximity Sensor/Camera Proximity Sensor Introduction The proximity sensor is predominantly applied in self-service terminals such as e. g. kiosk terminals or ticket automats. Persons and objects of comparable size who approach the kiosk terminal are detected by the sensor and are signalled to the application program via evaluation electronics. The application can react to this message e. g.
CERTO 415/417 _____________________________________________________________________ Important: The sensor does only react on movement. A person standing in front of the terminal without moving will not be detected. It is thus not possible to tell by means of the output signal of the sensor, if a person is present in front of the terminal or not. The sensor can be protected from vandalism by being implemented directly behind plastic covers.
CERTO 415/417 _____________________________________________________________________ Automatic exposure Automatic compensation Store digital videos in AVI and WMV file formats Store digital photos in JPEG and BMP file formats Approvals CE, FCC _________________________________________________________ 61
CERTO 415/417 _____________________________________________________________________ Appendix Technical Data Certo 415/417 Installation specifications CERTO 415/417 Kiosk System With base plate Without base plate Dimensions: Height: Depth: Width: 1552 mm 268 mm 472 mm 1542 mm 268 mm 472 mm Weight of device: Approx. 96 kg Approx.
CERTO 415/417 _____________________________________________________________________ Power Cord Selection If the power cord is not provided with the system, the user has to ensure that a certified power cord is used as required by the Safety Regulation of the country. Countries Safety Approvals USA UL Canada CSA Germany GS Japan PSE Taiwan BSMI China CCC For other countries not mentioned in the above list, please check with the local authority.
CERTO 415/417 _____________________________________________________________________ Block Diagram for CERTO 415 Kiosk System with P4 EPC (Sample) 15” LCD with Touch DC 12 V Chassis Lock Keyboard and Mousepad USB4 USB5 COM1 VGA AC Power USB2 COM3 COM5 Sunix PCI COM Card External USB1 USB3 USB6 PS/2 SPK COM4 COM6 Barcode Scanner Printer Swipe Card Reader 24V DC 8 Oh m Speaker Powe r Lines Data Lines _________________________________________________________ 64
CERTO 415/417 _____________________________________________________________________ Block Diagram for CERTO 417 Kiosk System with P4 EPC (Sample) 17” LCD with Touch DC 12 V Chassis Lock Keyboard and Mousepad USB4 USB5 COM1 VGA AC Power USB2 COM3 COM5 Sunix PCI COM Card External USB1 USB3 USB6 PS/2 SPK COM4 COM6 Barcode Scanner Printer Swipe Card Reader 24V DC 8 Oh m Speaker Powe r Lines Data Lines _________________________________________________________ 65
CERTO 415/417 _____________________________________________________________________ Typical Connector Assignment BEETLE/ M-II Service Keyboard at front USB PLink/RGB Display Touch Waiter Lock TP07c Speakers Barcode Reader EFT/ Card Reader _________________________________________________________ 66
Published by Wincor Nixdorf International GmbH D-33094 Paderborn Order Number: 01750124050A
