CERTO 415/417 Kiosk System Operating Manual
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CERTO 415/417 Kiosk System Operating Manual Edition Jun 2007
Contents Contents ........................................... 1 Note on the laser..........................................................................1 Laser safety .................................................................................1 Symbols used in this guide ..........................................................2 Important Safety Precautions.......................................................3 Abbreviations ........................................................................
Contents Back Panel of the BEETLE /M-II ................................................23 Technical Data BEETLE /M-II ....................................................24 Typical Connector Assignment BEETLE/ M-II............................25 Block Diagram for CERTO 415 Kiosk System with BEETLE /M-II ...................................................................................................26 Block Diagram for CERTO 417 Kiosk System with BEETLE /M-II .............................................
Contents Paper specification .................................................................47 Receipt roll dimensions...........................................................47 Black mark print .........................................................................48 Printing properties ..................................................................48 Dimensions.............................................................................48 Pre-printed receipts ....................................
The kiosk complies with the requirements of the EEC Therefore, you will find the CE mark on the kiosk or packaging. Note on the laser If your device is equipped with a CD-ROM drive, the following condition applies: The CD ROM drive contains a light-emitting diode (LED), classified according to IEC 825-1:1993:LASER CLASS 1; it must not be opened. Laser safety The barcode scanner complies with safety standard EN60825-1 (2001) for a Class 1 laser product.
Introduction INTRODUCTION This operating manual provides all the information required for problem-free operation of CERTO 415 and CERTO 417 kiosk system. Having studied the operating manual, you will be able to: - replace consumables (e.g. paper), evaluate device-specific status displays and system error messages, eliminate problems (such as paper jams), properly operate the device. Symbols used in this guide - Text following this mark represents an item in a list.
Important Safety Precautions Important Safety Precautions Please read the following notes carefully before doing any work on the device. This device complies with the relevant safety regulations for information processing equipment. - Note the warning and information labels on the device. - The device is equipped with a safety-tested power cable, which must be connected only to a grounded outlet. - Always hold the plug when removing the power cable. Never pull the cable itself.
Important Safety Precautions violations of regulations concerning safety, radio interference and ergonomical requirements. - To clean the device only use cleaning agents approved by Wincor Nixdorf International GmbH Repairs Repair work may only be carried out by authorized personnel. Unauthorized opening of the device or repair work carried out improperly could result in considerable danger to the user. In case of noncompliance, Wincor Nixdorf International GmbH excludes all liability.
Abbreviations Abbreviations DDR Double Data Rate ECP Extended Capabilities Port Protocol EPP Enhanced Parallel Port I/O Input/Output LCD Liquid Crystal Display MSR Magnetic Swipe Card Reader OS Operating System OSD On Screen Display PLink Panel Link RXD Receive SPP Standard Parallel Port TXD Transmit USB Universal Serial Bus UL VGA Video Graphic Array VLD Visible Laser Diode XGA Extended Graphic Array 01750105949 C CERTO 415/417 Kiosk System Operating Manual 5
Device Overview DEVICE OVERVIEW Device Type The CERTO 415/417 kiosk system is a fully integrated solution that serves as a generic kiosk platform in which customise to suit variety of client requirements. It is a multifunctional terminal designed for indoor installation. display) and CERTO ).
Device Overview Device View Front view Upper chassis Speakers touchscreen display Swipe card reader (optional) Barcode Scanner (optional) chassis lock TP07c receipt printer (optional) Equipment carriage PC unit (inside) Front panel Base plate (optional) 01750105949 C CERTO 415/417 Kiosk System Operating Manual 7
Device Overview Rear View 1 1 8 Opening for cable (e.g.
Device Overview Equipment carriage pulled out Kiosk with receipt printer TP07c 1 2 1 2 01750105949 C Receipt printer TP07c Power distributor with main power on/off button (6 connectors shown in the picture, optional 3 connectors available) CERTO 415/417 Kiosk System Operating Manual 9
Device Overview Front panel bottom removed 1 2 3 1 2 3 10 Power distributor (6 connectors shown in the picture, optional 3 connectors available) Fans System unit (BEETLE /M-II or embedded PC) CERTO 415/417 Kiosk System Operating Manual 0175105949 C
Basic Operation BASIC OPERATION Opening / closing the device A set of two keys is supplied to open and to close the device doors (monitor cover, rear cover, equipment carriage). Pulling out the equipment carriage: Insert the supplied key into the lock and turn it in the direction of the arrow.
Basic Operation Grasp the equipment carriage on both sides and pull it out of the device as far as possible (see arrows). Pushing in the equipment carriage: Push the equipment carriage into the device as far as possible.
Basic Operation Turn the key in the direction indicated by the arrow and remove it from the lock.
Basic Operation Removing the front panel Pull out the equipment carriage (see section "Pulling out the equipment carriage"). Grasping it on both sides, pull the front panel upwards to disengage the hooks (1). (1) (2) (1) (2) Pull the front panel a little forward (2) and set it down carefully in a protective place to avoid scratches.
Basic Operation Installing the front panel Hang the catches of the front panel (1) over the fastening bolts on the sides (2) and push the front panel down as far as possible. 1 1 1 1 2 2 2 2 Push the equipment carriage in and lock it (see section "Pushing in the equipment carriage").
Basic Operation Switch-on via power distributor Pull out the equipment carriage (see section "Pulling out the equipment carriage"). Switch the device on by using the ON/OFF switch on the power distributor (see arrow).
Basic Operation Switch-off via the power distributor Complete all current transactions and power the device down. Pull out the equipment carriage (see section "Pulling out the equipment carriage"). Switch off the device by using the ON/OFF switch at the power distributor (see arrow).
Embedded Compact PC Embedded Compact PC Technical Data Motherboard P195-Plus Motherboard Chip set Intel 845GV Microprocessor Intel Pentium 2.8 GHz, Celeron 2.0 GHz HDD IDE HDD 40 GB, 80GB RAM DDR 512 MB, bis 2GB LAN 1x On-board Intel LAN module 10/100Mbit Interfaces 2 x RS232 COM port 4 x Powered COM port 6 x USB 2.
Embedded Compact PC Block Diagram for CERTO 415 Kiosk System with P4 EPC (Sample) Keyboard TP07c Printer Barcode Scanner MSR Controller PK Loudspeaker 3 Track Reader Chassis Lock 15 LCD 01750105949 C CERTO 415/417 Kiosk System Operating Manual 19
Embedded Compact PC Block Diagram for CERTO 417 Kiosk System with P4 EPC (Sample) Keyboard TP07 C Printer Barcode Scanner MSR Controller 3 Track Reader 17 LCD 1750106051 Chassis Lock PK Loudspeaker Assembly 20 CERTO 415/417 Kiosk System Operating Manual 0175105949 C
BEETLE /M-II BEETLE /M-II Overview The following figure shows the outside of the BEETLE /M-II.
BEETLE /M-II The figure below shows the interior of the BEETLE /M-II.
BEETLE /M-II Back Panel of the BEETLE /M-II The figure shows the back panel of the typical BEETLE /M-II (E1 CPU) with the locations of the connecting sockets and connecting plugs. If you wish to connect a monitor, however, you must also have a video board. You can connect the system to a network via an expansion board. Connecting peripherals with the system switched on is not allowed, except for USB.
BEETLE /M-II Technical Data BEETLE /M-II Motherboard E1 CPU Chip set Intel 845GV Microprocessor Intel P4, 2.2 GHz Celeron, 2.4 GHz HDD IDE HDD 40 GB/80 GB RAM 256 MB 2GB, 2 DIMM plug (184pin) 2.5V DDR SDRAM technology, unbuffered non EEC DDR266, standard DIMM, height up to 35mm LAN 1x On-board Intel LAN module 10/100Mbit Interfaces 1 x RS232 COM port 3 x Powered COM port 3 x USB 2.
BEETLE /M-II Typical Connector Assignment BEETLE/ M-II Service Keyboard at front USB PLink/RGB Touch internal routing Barcode Reader TP07c 01750105949 C CERTO 415/417 Kiosk System Display Speakers Card Reader Operating Manual 25
BEETLE /M-II Block Diagram for CERTO 415 Kiosk System with BEETLE /M-II (Sample) Barcode Scanner TP07 C Printer BA73A 15 LCD MSR Controller 3 Track Reader Keyboard 26 CERTO 415/417 Kiosk System Chassis Lock Operating Manual 0175105949 C
BEETLE /M-II Block Diagram for CERTO 417 Kiosk System with BEETLE /M-II (Sample) Barcode Scanner TP07 C Printer Chassis Lock PK Loudspeaker MSR Controller 17" LiteMax LCD 3 Track Reader Keyboard 01750105949 C CERTO 415/417 Kiosk System 12V Distribution Bd Operating Manual 27
Touch screen Touch screen General The TFT LCD flat panel display is an XGA-compatible display which is absolutely flicker free and low radiation. The screen module comprises of a TFT-LCD colour screen, the TFT-interface and an inverter that generates the voltage for backlighting the screen. As an option the screens are available with Touch Screen including a beeper. Capacitive Touch Screen The TFT Touch Screen works according to the principle of a change in analogue capacitance.
Touch screen How to Operate The Touch Screen responds to the slightest contact, therefore you do not have to apply much pressure when working with the screen. This does not only safe time, but is also kind to your joints! Touching the touch glass has the same effect as clicking the left mouse button. You only need to apply a little pressure with the fingertip. In this capacitive process only fingertip contact is recognized.
Touch screen Technical Data Frequencies Horizontal (KHz) 48,3 Vertical (Hz) 60 Resolution Horizontal 1024 pixel Vertical 768 pixel Colour depth: LCD adapter/ graphics PCI Controller: RGB 16, 256, 64k, LCD adapter: up to 16 Millions colours. Pixel format approx. 0,30 mm x 0,30 mm Brightness min.
Touch screen Technical Data Frequencies Horizontal (KHz) 30 ~ 55 Vertical (Hz) 56 ~ 70 Resolution Horizontal 1024 pixel Vertical 768 pixel Colour depth: 8-bit, 16 million Pixel format 0.297 mm x 0.297 mm Brightness 260cd/m2 Interface RGB analog Power supply 12VDC, 3A (max) Reading angle right/left top/button +/- 60° 45°/55° Backlight Twin lamps CCFL Current Consumption 18 W + 12V (Normal Mode) 1.
Touch screen Technical Data - Touch 32 LCD Display 17" TFT Active Matrix Panel Brightness 300 cd/m2 (typ.) Pixel Pitch (mm) 0.264(H) x 0.264(V) Max. Resolution 1280x1024 (SXGA) Contrast Ratio 500:1 (typ.) Display Area 337.92 x 270.336mm Response Time (Typ.) 8ms (typ.) Support Colour 16.2 M Viewing Angle +70°~-70° (H), +70°~-70° (V) (type.) Nominal Input Voltage VDD +5.0V (type.) Power Consumption 25.8W (type.
Receipt Printer TP07c Receipt Printer TP07c Functional components 1 1 2 3 4 5 6 7 01750105949 C 2 3 4 5 6 7 Receipt output (presenter) Cutter Paper core adjustment Thermal print module Paper roll holder Printer control panel Paper guide CERTO 415/417 Kiosk System Operating Manual 33
Receipt Printer TP07c Printer control panel 1 2 3 4 5 1 TEST-button 2 LED ERROR 3 LED PE (paper end) 4 LED POWER 5 LINE FEED-button 34 CERTO 415/417 Kiosk System Operating Manual 0175105949 C
Receipt Printer TP07c 1 TEST button 2 LED ERROR red For diagnostic printout. Off: normal condition On: offline Blinking: error (see section 3 LED PE (paper end) yellow Off: paper is loaded On: paper roll near end is detected Blinking: paper roll end is detected 4 LED POWER green Off: power is not stable On: power is stable 5 LINE FEED button When the button is pressed once, the paper feeds 1/6" (cm !.
Receipt Printer TP07c Printer Connectors 1 1 Power supply connector (HOSIDEN) 2 Printer controller 3 USB (Full Speed) 36 CERTO 415/417 Kiosk System 2 3 (For power supply connection with 24V) (For system connection) Operating Manual 0175105949 C
Receipt Printer TP07c Changing the paper roll Note the following when changing a paper roll. Setting the paper roll core diameter When starting the device or changing the paper roll diameter, check if the selection switch for the paper near end adjustment is set to the correct position. Core diameter 18 mm 25 mm 40 mm Paper roll diameter 180 mm Pos. A1 Pos. A2 Pos.
Receipt Printer TP07c Choosing a paper roll holder Choose the roll holder which fits to the paper roll core Holder for 18 mm core diameter (identifier 1) Holder for 25 mm core diameter (identifier 2) Holder for 40 mm core diameter (identifier 3) 38 CERTO 415/417 Kiosk System Operating Manual 0175105949 C
Receipt Printer TP07c Inserting the paper roll Push the paper roll holder into the paper roll core. Insert the paper from behind into the printer as shown in the illustration. Mind the unrolling direction of the paper. Insert the black mark sensor (top left, top right, bottom left, bottom right) when using paper with black marks. For correct paper feed or paper transport the front edge of the paper has to be straight and at right angles. Therefore, it is recommended to cut the paper with scissors.
Receipt Printer TP07c Take the front edge of the paper over the upper axle and feed it into the paper support (see arrow). Keep pushing the paper into the paper support until it is retracted automatically, the paper is cut off and the printed receipt is output via the presenter. . See also the sticker on the printer. Remove the receipt that was cut off before. Removing the paper roll Cut off the paper at the paper support. Lift the paper roll out of the printer with the paper roll holder upwards.
Receipt Printer TP07c ERROR LED Blink Pattern Recoverable Errors The following table shows the blink pattern of all errors that can be LED OFF LED ON Error Description Paper jam while cutting The automatic cutter doesnot work because it does not leave or does not reach the home position. A paper jam is detected between print starting position and TOF sensor. The printer does not find the Black Mark. 1 A paper jam is detected after the printer cuts the paper.
Receipt Printer TP07c The following errors can be recovered by removing and inserting the paper roll Error Description After cutting the printer position does not find not found the TOF position. Operation Paper is after power on not after at the print power on starting position. This error error is enabled by memory switch 7-4. StartOfJob StartOfJob timeout timeout occurred because no EndOfJob was received within the specified time.
Receipt Printer TP07c Paper transport error In case of a paper jam open the presenter by releasing the stop lever (Take out the presenter, see illustration). Open latch Check the paper transport path and remove the paper scraps, if necessary.
Receipt Printer TP07c Check whether the cutter is in home position. To set the cutter into home position use the green thumb wheel as long as you can see the auburn plastic part on top of the cutter. Check the print area of the thermal head for paper scraps. Use the green lever and flap the printing unit upwards.
Receipt Printer TP07c Cut off the remaining paper at the paper support and pull it out. Check if the paper roll is inserted correctly or a paper roll without black mark is inserted. Reinsert the paper (see section "Inserting the paper roll"). Cutter error Check whether the cutter is in home position. If it is not, use the thumb wheel as long as you can see the auburn plastic part on top of the cutter (see above). Unplug the power plug and plug it again. This should initialize the printer.
Receipt Printer TP07c Technical Data Technology Graphic Print speed Character pitch Character per line Line pitch inch Print attributes Code pages Interface Power supply Sensors 46 Thermal receipt printer 203 x 203 dpi (8 dots/mm) up to 150 mm/sec 10.2 / 12.7 / 14.5 / 16.9 / 20.3 cpi 28 char/line 10.2 cpi 36 char/line 12.7 cpi 41 char/line 14.5 cpi 48 char/line 16.9 cpi 57 char/line 20.
Receipt Printer TP07c Consumables Paper products Please refer to the following paper specifications for details on the paper quality. Paper specification Paper quality Paper type Paper color Paper thickness Paper smoothness (print side ) OJI KF50 HDA or equivalent Thermal paper on rolls (thermal layer on the outside) white min 0.06 max 0.1 mm min. 300 Bekk Sec. Receipt roll dimensions Paper width Outer receipts roll diameter max.
Receipt Printer TP07c Black mark print Printing properties Opacity PCS value control mark Position Reflection factor Ro 85 % according to DIN 53 146 70 % according to DIN 66 223 left or right or both on the same height 70 % according to DIN 53 145 part 1 Dimensions Mark height Mark width Mark color Black mark distance 5 mm 0,1 mm 8 mm 0,1 mm black, uncoloured black min. 70 mm, max. 210 mm Front side all dimensions in the drawings in mm Min. 70mm/max.
Receipt Printer TP07c Rear side 5 18 Feeding direction Pre-printed receipts The receipts can be pre-printed on the front and on the back side in the hatched area (see illustration). In case of pre-printing outside the specified area the PCS value must be lower than 40%, and no sensor-sensitive colors should be used. The sensor light should be reflected completely by pre-printed colors.
Receipt Printer TP07c Rear side 5 18 Feeding direction 50 CERTO 415/417 Kiosk System Operating Manual 0175105949 C
Swipe Card Reader Swipe Card Reader The magnetic card reader can read three ISO tracks simultaneously per card swipe. The card tracks can only be evaluated if the card is swiped manually. The card must be swiped through the slot from top to bottom at a swift, even pace. The swipe card reader is always connected via the display MSR controller. Technical data Card standards ISO 7811, ANSI, AAMVA, CA DMV Magnetic card coding acc.
Swipe Card Reader ID Card Insertion When you insert the ID card, you should make sure that the magnetic stripe is in the correct position. The swipe card reader cannot read the ID card information unless you pull the ID card through the slot in one smooth and quick motion. Make sure the magnetic stripe is pointed outward to the right.
Swipe Card Reader Cleaning The swipe card reader is cleaned with a cleaning card. Make sure that no dirt remains in the card insertion slot. (If necessary, clean the card insertion slot with a brush). i You can clean the read head when the device is switch on or switch off. Cleaning interval: every 20,000 transactions Cleaning material: Cleaning card Universal or ID card reader Order no.: 1060018240 Cleaning process: Remove the cleaning ID card from its packaging.
Barcode Scanner Barcode Scanner The omnidirectional scan pattern offers outstanding scan performance on all standard 1D bar code symbologies, including RSS. the top of the unit to facilitate mounting and the auxiliary connector gives users access to several of the I/O signals, providing the flexibility for external hookup of The barcode reader is equipped with powerful features such as easy programming, user replaceable cables and upgradeable software.
Barcode Scanner Technical Data Light Source Laser Power Decode Capability Visible Laser Diode 650 nm 1.1 mW (peak) Autodiscriminates all standard 1D bar codes, including RSS-Expanded,RSS-14 and RSS-14 Limited; System Interfaces RS232, Light Pen Emulation, Keyboard Wedge, Stand Alone Keyboard, IBM 468x/469x, USB, Laser Emulation, OCIA Number Characters Read Up to 80 data characters Beeper Operation 7 tones or no beep Indicators Blue = laser on, ready to scan White = good read Input Voltage 5 VDC + 0.
Appendix Appendix Technical Data Installation specifications CERTO 415/417 Kiosk System With base plate Without base plate Dimensions: Height: Depth: Width: 1552 mm 268 mm 472 mm 1542 mm 268 mm 472 mm Weight of device: Approx. 96 kg Approx.
Appendix Power Cord Selection If the power cord is not provided with the system, the user has to ensure that a certified power cord is used as required by the Safety Regulation of the country. Countries Safety Approvals USA UL Canada CSA Germany GS Japan PSE Taiwan BSMI China CCC For other countries not mentioned in the above list, please check with the local authority.
Published by Wincor Nixdorf Pte Ltd 2, Kallang Sector Singapore 349277 Part No.
