ND77 ND77 Modular POS Printer User Guide
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ND77 Modular POS Printer User Guide Edition July 2002
Copyright © Wincor Nixdorf International GmbH, 2002 The reproduction, transmission or use of this document or its contents is not permitted without express authority. Offenders will be liable for damages. All rights, including rights created by patent grant or registration of a utility model or design, are reserved. Delivery subject to availability; technical modifications possible.
Contents Manufacturer’s Certification .................................................................... 1 General Licence .......................................................................................... 1 FCC-Class A Declaration ............................................................................ 1 Tested Safety .............................................................................................. 2 Important Notes.................................................................
Changing the receipt roll .........................................................................19 Removing remaining receipt paper .........................................................20 Inserting the receipt roll ...........................................................................20 Changing the journal roll............................................................................23 Removing the journal paper ....................................................................
Manufacturer’s Certification General Licence The device complies with the requirements of the EEC directives 89/336/EEC with regard to “Electromagnetic compatibility” and 73/23/EEC “Low Voltage Directive”(in case the device has its own power connection). Therefore, you will find the CE mark on the device or packaging. FCC-Class A Declaration This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
Manufacturer’s Certification Important Notes Tested Safety The ND77 has been provided with the symbol for UL and cUL. Manufacturer’s Certification Important Notes Important Notes The accessory printer ND77 is for use with UL listed POS systems and/or UL listed computers. The printer complies with the relevant safety regulations for information technology equipment. Should you have any doubts about the permissibility of installation in a certain environment (e.g.
Manufacturer’s Certification Important Notes o Never plug or unplug data communication lines during thunderstorms. o Protect the ND77 from vibrations, dust, moisture and heat. o o o The printer should only be transported in its original packing and protective material. This protects the printer against damage from knocks and bumps. Turn off and unplug the printer immediately if an emergency occurs (for example, if the printer housing is damaged or any foreign substance gets into the printer).
Introduction The modular ND77 Pin Printer is a high-performance and economical POS system printer of receipts, journals and documents, which is easy to install (plug-in-system), easy to use, and which requires a minimum of space. The ND77 has no trouble even with documents; it can print documents of up to A5 in size - quickly and easily. Larger documents can be inserted.
Introduction Introduction Care of the ND77 Care of the ND77 Before cleaning make sure that the power is switched off, the power supply plug is disconnected and that no moisture gets into the printer. To clean the inner housing use a soft brush or a small vacuum cleaner. Please make sure that there is no remaining paper in the carrier area. Carefully clean the cutter area to remove paper dust. Make sure the ribbon is free of paper dust.
Introduction Recycling Recycling the ND77 POS Printer Environmental protection does not begin when it is time to dispose of the technical device; it begins during the manufacturing process. Your ND77 Printer has been manufactured without the use of CFCs and CCHS, and produced mainly from reusable components and materials. The processed plastics can, for the most part, be recycled. Even the precious metals can be recovered, thus saving energy and valuable raw materials.
Introduction Warranty Warranty Wincor Nixdorf guarantees a limited warranty engagement for 12 months beginning with the date of delivery. This warranty engagement covers all those damages which occur despite a normal use of the product. Damages because of - improper or insufficient maintenance, - improper use of the product or unauthorized modifications of the product, - inadequate location or surroundings will not be covered by the warranty.
Warranty GB - 8 Introduction
Installation Before Switching On Unpacking and Checking the Printer Unpack the printer and see if the contents of the box matches the particulars on the packing list. If any damage has occurred in transit, or if there is any discrepancy between the package contents and the packing list, please inform your Wincor Nixdorf outlet immediately. Keep the original packing and protective material in case you need to transport the printer in the future to protect against knocks and bumps.
Installation Before Switching On Cabling of the ND77 Installation Before Switching On The printer should be installed in the following order: Plug in and secure the data communication cable. Plug in the power supply cable into the HOSIDEN power cord receptacle on the printer Plug in the other end of the cable into the power cord receptacle of the BEETLE system or plug in the power cable of an external power supply unit into the grounded-contact mains supply socket.
Installation Before Switching On Securing the data communication cable The interface connectors are secured manually turning the screws. The interface connectors with screws made of metal can be secured with a screw driver. Screws made of plastic must be secured manually only. Connecting to the mains power supply You will find a 3pin HOSIDEN socket for the power supply at the back of the ND77 housing . Connect the ND77 with the POS system via the power supply cable.
Installation Connection to the POS system Disconnecting cables Never unplug a cable by pulling at the cable itself; always take hold of the actual plug body. Follow the procedure described below when disconnecting cables: Switch off all power and device switches. Unplug all data communication cables from the data networks. Unplug all power plugs from the grounded-contact mains power sockets. Unplug all cables from the devices.
Installation Connecting peripherals Connecting peripherals Cash drawer Connecting peripherals The ND77 has a RJ12 jack for connecting a cash drawer. To prevent malfunctions, make sure that the connector is plugged firmly into the socket. Power is supplied to the cash drawer via this socket. When connecting cash drawers, the construction level 1 (Release 4) for the KA16 or KA17 is absolutely necessary! The construction level is noted on a label on the bottom of the cash drawer.
Installation The operator control panel The operator control panel The operator control panel The components which make up the operator control panel include the power switch, LEDs and paper feed buttons. The operator control panel is located at the top of the printer. Access to the power switch is covered by the top cover of the printer. ON OFF POWER ERROR DOCUM. R J PAPER END RECEIPT JOURNAL Power ON/OFF This button switches the power on or off.
Installation The operator control panel With the cover open, this button is always enabled even if it is locked by the command ESC c5. Journal feed button Press the journal feed button once to advance journal paper one line. The line spacing corresponds to the default value of 1,6". You can also hold down the button to feed journal paper continuously. With the cover open, this button is always enabled even if it is locked by the command ESC c5.
The operator control panel GB - 16 Installation
Operation of the ND77 POS printer The ND77 POS printer has 9dot matrix printing mechanism serving the three printing stations for receipt, journal and documents. Character resolution is 9 x 9 dot matrix or 7 x 9 dot matrix, depending on the character types you select from your application software. The ND77 provides you with the possibility of controlling the line feed of the receipt and journal paper via two buttons on the operator control panel.
Document processing Operation of the ND77 Operation of the ND77 Document processing Document processing The ND77 prints documents up to a size of DIN A5. Consult the appendix for the print area and the paper specifications. Documents larger than DIN A5 can be inserted. When printing a check, bold printing should be enabled. When the yellow LED flashes, place the document to the right of the guide edge of the document plate.
Operation of the ND77 Changing the receipt and journal paper After processing, the document will be ejected. The yellow LED flashes twice. Now you can remove the document. If the document sensors recognize a document end during document processing, although print data still located in the print controller, this will lead to a print stop (only if print stop is enabled). The document will be ejected.
Operation of the ND77 Changing the receipt and journal paper Removing remaining receipt paper Press the release button (see arrow) and lift up the housing cover to gain access to the paper roll. You can remove the remaining paper by pressing the line feed button on the control panel. Never forcefully pull out the paper caught in the print mechanism. Doing so will damage the transport rolls. Take out the empty paper roll.
Operation of the ND77 Changing the receipt and journal paper Insert the new paper roll into the paper compartment as shown in the illustration below. Press the button to the left of the receipt compartment (see arrow) and lift up the printing mechanism.
Changing the receipt and journal paper Operation of the ND77 Next, guide the end of the paper from below into the receipt output. Push it until it is visible on top. 2 Check whether the paper is straight and close the printing mechanism by pressing on the spot marked with arrow 2 until the printing mechanism snaps into place. Tear off the excess receipt paper by pulling downward at the tear-of edge of the receipt output. Finally close the housing cover.
Operation of the ND77 Changing the receipt and journal paper Changing the journal roll When you see a red stripe on the journal paper or when the paper end LED “J” lights up, it is time to insert a new journal roll. Change the journal roll as follows: Removing the journal paper When the paper end LED “J” on the control panel lights up, there are only a few centimetres of journal paper left in the paper compartment. Lift up the housing cover by pressing the release button.
Changing the receipt and journal paper Operation of the ND77 Insert the new paper roll into the paper compartment as shown in the illustration below. Next, push the end of the paper from below into the journal guide. Push it until it is visible on top.
Operation of the ND77 Changing the receipt and journal paper Pull out enough paper from the journal opening (approx. 30 cm) to allow it to be threaded into the take-up spool. Check whether the paper is straight and close the printing mechanism. Fold the paper over approx. 1cm and push it into the slot of the takeup spool. Turn the spool several times to ensure a secure seating. Lay the paper upon the guiding roll and place the spool into its reception slot. Now, close the housing cover.
Operation of the ND77 Changing the ribbon cassette Changing the ribbon cassette Changing the ribbon cassette Press the release button and lift up the housing cover. Press the button to the left of the receipt compartment (see arrow) and lift up the printing mechanism. Lift the document plate forward. You see the ribbon cassette and you can remove it. Be sure to dispose of the ribbon cassette properly.
Operation of the ND77 Changing the ribbon cassette Take the new ribbon cassette out of the pack. Before inserting the cassette into the printer housing, tighten the ribbon by turning the knob on the cassette. Insert the cassette in a way that the guiding pins beside the cassette will slide into the recesses of the printer housing (see example in the magnified view).
Changing the ribbon cassette Operation of the ND77 Make sure that the ribbon will be threaded under the guiding pins of the print head (see illustration below). Guiding Pin Caution! The print head may be hot! Tighten the ribbon again by turning the knob several times. First close the document plate and then the printing mechanism. Finally close the housing cover.
Operation of the ND77 DIP Switches DIP Switches DIP Switches Operation of the ND77 The ND 77 has two banks of DIP switches that can change the printer settings. Please note, that the line parameters between the V.24 interface of the printer must correspond to those of the host system. Changing DIP switches will only get valid after a restart of the ND 77. The DIP switches are located underneath the backside of the printer (see illustration below).
Operation of the ND77 DIP Switches The DIP switches are allocated as follows: OFF 1 ON 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 9 10 DSW 2 DSW 1 Bank 1 Bank 2 Each switch functions as follows: Bank 1 DIP 1 2 3 4 5 6 7 8 Function ON OFF Cutter Deactivated Activated Parity Enabled Disabled Parity selection Even Odd Transmission speed (see the table below) Transmission speed (see the table below) Connection of display module* Connected Not connected Data receive error Ignored Prints ? Handshaking XON/XOFF
Operation of the ND77 DIP Switches Bank 2 DIP Function 1 Auto line feed 2 Reserve 3 Font selection 4 Carriage speed 5 Busy condition 6 7 8 9 10 Document Ejection I/F Pin6 ResetSignal I/F Pin25 ResetSignal Document inverse printing Roll width ON Always enabled OFF Always disabled Default 9x9 LOW Receive buffer full eject and not retain 7x9 HIGH Off-line or receive buffer full eject and retain Enabled Disabled OFF Enabled Disabled OFF Enabled 57,5 * Disabled 69,5 OFF OFF OFF OFF OFF OFF OFF
Operation of the ND77 Self Test Self Test Self Test To start a printer self test proceed as follows: o Press the release button and lift up the housing cover. o Turn on the power with the power switch on the operator control panel. o Close the housing cover quickly and press either the receipt or journal line feed button until the printout starts.
GB - 33
Insert a document as soon as the yellow LED is blinking. The following will be printed: Fifteen seconds after the self test, the ND77 will reset and is ready to print.
Operation of the ND77 Replacing the print head Replacing the print head Replacing the print head The print head can be replaced as follows: Press the release button and lift up the housing cover. Turn off the power with the power switch at the operator control panel. Press the button to the left of the receipt compartment (see the arrow) in order to raise the printing mechanism. Operation of the ND77 Lift the document plate forward and remove the ribbon casette.
Replacing the print head Operation of the ND77 Caution! The print head may be hot! Allow the print head to cool before touching it. Position the print head to the left hand side. To remove the print head from its bracket, open the holding clips. Press the clips to the left and to the right. The print head is now loose and can be removed easily. Then unplug the flexible cable from the print head socket. To insert the new print head, follow the same procedure in reverse order.
Operation of the ND77 Adjusting the paper end detectors Adjusting the paper end detectors Adjusting the paper end detectors Operation of the ND77 The paper end detectors detect when the paper end is almost reached. Software programs can use the ESC c 4 command to enable or disable the paper end recognition. If you want to change the amount of paper remaining when the printer stops printing, follow the steps below: o o Open the housing cover and remove the paper roll.
Operation of the ND77 Adjusting the paper end detectors Locate the adjusting screws shown in the illustration below. 5 4 3 2 2 1 3 1 To change the adjustment position please proceed as follows: Loosen the appropriate adjusting screw with a coin or a screwdriver (1). Move the screw to the desired position (2). Tighten the adjusting screw (3). There may be some difference between the measured distance A and the actual sensing position.
Operation of the ND77 Printing with the ND77 Printing with the ND77 Printing with the ND77 The ND77 offers you three different possibilities to print on receipts, journals and documents: the software stamp printing the logo printing graphics printing You can use the logo or graphics printing on all three stations (receipt, journal, document), whereas software stamp printing is designed for the receipt station only.
Printing with the ND77 Operation of the ND77 The stamp will be printed on the receipt by sending the control sequence ESC o. You will find details on the “Flash-ROM Loader Utility” and on printing a software stamp in the “ND77 Programmers Guide” (see also page 54 in this User Manual). Logo printing The logo print is recommendable for graphics or texts which are often modified and which need not be stored in the printer for a longer period of time.
Appendix Technical Data Footprint: Height Width Depth 215 mm 251 mm 280 mm Weight (w/o paper) approx. 6kg Climatic Category Operating Temperature IEC 721Class 3K3 +5 until +40°C Power supply External power supply unit 24V / 2.0 A or via BEETLE /L Power approx. 50 watts Print method 9-pin, serial impact dot matrix 9x9 / 7x9 Print columns Receipt/Journal max. 40 Document max. 88 Print speed: typ. receipt (10 char) full print line (40 char) 14 lines/sec 6 lines/sec Logo print (max.
Appendix Technical Data Dimensions with covers open Appendix Technical Data 71,5 385 The following values also refer to a build in printer (all dimensions in mm). 38 280 Increase this value up to 125 when you use DIN A4 documents.
Appendix Paper Specification Paper Specification Receipt - and Journal paper (single ply) Paper Specification Roll diameter (outside) max. 83 mm Roll diameter (inside) 12 mm +0, -2 mm Roll width Option 69,5 ±0,5 mm 57,5 ±0,5mm Weight 60g/m² ±4% Thickness of paper max. 0,1 mm min. 0,06 mm Useable length of paper approx. 60 m. - Red stripes before end of roll. - Paper end not glued to core Smooth (Bekk) inside 14 - 56 sec. outside 14 - 40 sec.
Appendix Paper Specification Print areas (Paper Roll Width 69.5 mm) The following illustrations show the print area of the three print stations with a paper roll width of 69,5 mm and a document of DIN A5 format. The values are indicated in mm in relation to the home position of the print head (see also page 53).
Appendix Interfaces Interfaces Interfaces Cash drawer connector RJ12 connector pin usage PIN Description 1 Frame Ground 2 Opening pulse for cash drawer 1 3 Status cash drawer 1 and 2 4 +24V DC 5 Opening pulse for cash drawer 2 6 Signal Ground 1 6 The Wincor Nixdorf cash drawers KA16, KA17 and KA18 can be connected by cash drawer cables ; cable lengths: 0.8m (CR KB - 0940); 1.5m (CR KB - 0930); 5.0m (CR KB - 0941).
Appendix Interfaces Serial interface to the customer display Pin assignment of the 9pin D-Sub connector PIN Assignment 1 P12V 2 RXD 3 TXD 4 NC 5 GND 6 NC 7 RTS 8 CTS 9 NC Serial system interface A standard cable for connecting printers to the serial interface is used to connect the ND77 to a PC or a PC-compatible unit (e.g. BEETLE Systems). This cable has a 25-pin D-sub connector on the end connecting to the printer.
Appendix Interfaces ND77 BEETLE 1 NC 1 NC 2 TXD 2 RXD 3 RXD 3 TXD 4 RTS 4 DTR 5 CTS 5 SG 6 DSR 6 DSR 7 SG 7 RTS 20 DTR 8 CTS 9 NC Cables must be shielded and connected to both connector housings.
Appendix Interfaces Power supply cable The illustration below shows the Pin assignment of the power supply cable between the ND77 and the BEETLE system.
Appendix Blink codes Error messages via blink codes LED “ERROR” Appendix Blink codes As described in the chapter “Operator Control Panel”, blinking of the red LED “ERROR” indicates that an error has occured. The respective blink codes are shown graphically in the following section. The blinking cycle lasts about 2 sec. Recoverable errors The following errors can be recovered by DLE ENQ 1 or DLE ENQ 2 control command.
Appendix Blink codes Document ejection error Remove possible paper jam and clean the deflection prism (see chapter “Care of the ND77") Unrecoverable errors You can not recover from the following errors. Should these errors occur, turn off the power immediately and contact your technical support. Overheated print head The print head is overheated. High voltage error The power supply voltage is extremely high. Low voltage error The power supply voltage is extremely low.
Appendix Blink codes Thermistor error The termistor is malfunctioning or not installed. The foil cable of the print head is malfunctioning or not connected. All LED The following unrecoverable errors may occur when switching on the printer, all LEDs will be blinking in a cycle of approx. 4 sec: Hardware error This error refers to RAM, ROM, microcontroller. The blink code will be repeated continuously. The controller has to be changed.
Appendix Blink codes Firmware error When a firmware error occurs (wrong checksum) the blink code will be repeated three times. Subsequently, the printer is in loading mode. The yellow LED “Document” is on. It is necessary to load the firmware again. Checksum error The blink code will appear once when a checksum error occurs after power up. A checksum error may occur at the self test, the character set, the software stamp or at the space page.
Appendix Control Sequences Control Sequences Control Sequences The control sequences of the printer controller are based on the ESC/POS standard. The following list shows all the available sequences of the ND77.
Appendix Control Sequences Code Function ESC e ESC f ESC i ESC m ESC o ESC p ESC t ESC u ESC v ESC z Print and reverse feed n lines Set document paper waiting time Execute full cut Execute partial cut Print software stamp Generate pulse (for cash drawer) Select character code table Transmit peripheral device status Transmit paper detector status Turn on / off parallel printing mode for receipt and journal Turn on / off upside-down printing mode Transmit real time printer status Define downloaded bit im
Appendix Spacer Mounting the spacer in the paper compartment of ND77 Spacer If you want your ND77 to print on paper rolls with a roll width of 57,5 mm (± 0,5 mm) you have to insert a spacer. Therefore, first press the release button and lift up the housing cover. You now have access to the paper compartment. Please note that the deflection roller (see arrow) is tapering in your ND77 from right to left. Only then it is possible to insert the spacer.
Appendix Spacer Now insert the spacer into the guidance (see picture) by pressing the spacer´s upper catch from above on to the deflection roller. Spring catches Finally press the two spring catches of the upper catch (see above) into the marked holes (see arrow) until you hear them click into place. Please mind to set the DIP switch 10 on bank 2 to ON (see chapter “DIP switches”, page 27), the firmware then will adjust the print position.
Appendix Paper Specification Print areas (Paper Roll Width 57.5 mm) The following illustration shows the print area of the print stations bon and journal with a paper roll width of 57.5 mm. Paper Specification The values are indicated in mm in relation to the home position of the print head. 31.3 57.5 57.5 49 4,3 +/-2 49 4.2 +/-2 RECEIPT 3.
