BEETLE /iPOS Compact POS System User Manual Edition March 2003
Linux™ is a registered trademark of Linus Torvalds Pentium™ is a registered trademark of the Intel Corporation MS-DOS™, Windows 95™, Windows 98™, Windows NT™, Windows 2000™, Windows XP™ and Windows CE™ are registered trademarks of the Microsoft Corporation PanelLink™ is a registered trademark of the Intel Corporation BEETLE™ is a registered trademark of Wincor Nixdorf International GmbH Copyright© Wincor Nixdorf International GmbH, 2003 The reproduction, transmission or use of this document or its contents
Contents Manufacturers Certification ................................................1 Tested Safety ..............................................................................................1 Note on the laser .........................................................................................1 FCC-Class A Declaration ............................................................................1 Important notes ........................................................................................
Installing Windows Operating Systems ..........................23 Windows XP ..............................................................................................24 Windows 2000 ...........................................................................................24 Windows NT4.0 .........................................................................................24 Windows 98 SE .........................................................................................25 Power Management .
Retail Software...................................................................50 Wincor Nixdorf store solutions...................................................................50 Platforms and products .............................................................................51 Microsoft ..............................................................................................51 Linux .....................................................................................................
TESTED SAFETY Manufacturers Certification The device complies with the requirements of the EEC directive 89/336/EEC with regard to ‘Electromagnetic compatibility" and 73/23/ECC “Low Voltage Directive”. Therefore, you will find the CE mark on the device or packaging. Tested Safety The POS system has been provided with the symbol for “Tested Safety”. geprüfte Sicherheit In addition, the BEETLE has received the UL symbol and cUL symbol.
IMPORTANT NOTES Modifications not authorized by the manufacturer may void users authority to operate this device. This class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Important notes The compact POS system BEETLE /iPOS conforms to the current safety standards for data processing equipment. n If this device is taken from a cold environment into the operating room, moisture condensation may form.
IMPORTANT NOTES n Always dispose of used parts, such as batteries, in an environmentally safe manner. n The lithium battery must be disposed of in accordance with local regulations for special waste. n In emergencies (e.g. damaged housing or damaged power cable, penetration by liquids or foreign bodies), the device must be switched off immediately, the power plug disconnected and the Customer Service of Wincor Nixdorf (WN) or your dealer must be notified.
ABOUT THIS MANUAL Introduction With the BEETLE /iPOS Wincor Nixdorf meets the growing demands of the retail market for sophisticated Point-of-Service and Kiosk system solutions. Designed for food and hospitality services, the BEETLE /iPOS offers an integrated touch terminal with smallest footprint. The innovative concept of the BEETLE /iPOS integrates the display, the central processing unit and the power supply unit in one housing.
CARE OF THE BEETLE /IPOS The Appendix n contains the most important technical data, a glossary and a list of abbreviations. Notes in the manual are marked by this symbol. This symbol is used for warnings. The type and scope of application programs depend on the customer’s own selection; therefore, software will not be discussed further in this manual. Separate manuals are included in the scope of the connectable peripherals.
RECYCLING THE BEETLE /IPOS The processed plastics can, for the most part, be recycled. Even the precious metals can be recovered, thus saving energy and costly raw materials. Please do not stick labels onto plastic case parts. This would help us to re-use components and material. You can protect our environment by switching on your equipment only when it is actually needed. If possible, even avoid the stand-by-mode as this wastes energy, too.
ADVANTAGES AT A GLANCE BEETLE /iPOS Advantages at a Glance n Ergonomic Terminal Workplace n Designed for Touch Operation n 12.
BEETLE /IPOS PERIPHERALS BEETLE /iPOS Peripherals Customer Display Scale Keyboard Monitor Cash Drawer Scanner 8 Printer
BEETLE /IPOS IN A NETWORK BEETLE /iPOS in a Network Ethernet 10/100 Base T Server 9
BEFORE SWITCHING ON THE SYSTEM Before switching on the System Unpacking and checking the System Unpack the parts and check to see whether the delivery matches the information on the delivery note. The carton contains the basic unit and a country-specific accessories kit. Some ordered composition may be installed. If damage has occurred during shipping or if the package contents do not match the delivery note, promptly inform your Wincor Nixdorf sales outlet.
CABLING OF THE BEETLE /IPOS Loosen the screw and lift the metal cover off the openings. Push the bracing (see (1)) into position and then put the metal cover into front position. Secure it with the screw. Cabling of the BEETLE /iPOS Always make sure that the system is switched off when you do cabling works. Install the system by following the steps described below: n The cable cover must be removed, if present.
CABLING OF THE BEETLE /IPOS Press on the center of the cable cover (1) and push it backwards (2). n Remove the port cover on the bottom side of the BEETLE system. Tilt the screen backwards.
CABLING OF THE BEETLE /IPOS First remove the cover of the loudspeaker. Now you can easily reach the ports. Pull the cover in your direction and take it off. n Plug in and secure the data cable. In this case: the keyboard cable.
CABLING OF THE BEETLE /IPOS Lead the cable through the back center so that after completing the connection of the cables all can fit under the cable cover. The delivery contains a set of clamps, plastic binders and a metal plate for fixing the strain relief. Put the clamps slightly angled into the opening of the footed stand (1) and push it downward (2). Insert all the clamps you need in this way and then fix them by tightening the metal plate with the two screws.
CABLING OF THE BEETLE /IPOS Lead the cables over the clamps (1) and then fix them with the plastic binders (2). n Plug one end of the power cable into the socket of the BEETLE /iPOS. n Close the cable cover. Place the recesses of the cable cover on the cross beams of the footed stand (1). Close the cable cover by moving it from the rear to the front side (2). n Connect the other end of the power cable to the main power supply.
DISCONNECTING CABLES Disconnecting cables Never unplug a cable by pulling the cable but take hold of the actual plug itself. Follow the procedure below when disconnecting cables: n Turn off all power and equipment switches. n Remove the cable cover. n Unplug all data communication cables from the sockets of the data networks. n Unplug all power plugs from the grounded-contact power sockets. n Unplug all cables from the devices. With MINI-DIN plugs, the plug remains inserted until released.
CONNECTING TO THE MAINS POWER SUPPLY Mounting the Cable Cover BEETLE /iPOS is delivered with a cable cover. You should have laid the cables before applying this cable cover on the back of the device. No tools are required, the cover can be released manually. Place the notches of the cable cover on the cross beams of the footed stand (1). Close the cable cover by moving it from the rear to the front (2).
ADJUSTING THE MAINS VOLTAGE CRT LPT1 MIC CASH DRAW KYBD USB COM1* COM3 COM2* LAN/ASYN SPK 230V The switch for the adjustment of the power supply is next to the power plug. 115V Note: False setting will destroy power rack. Basic settings Ex works, the BEETLE /iPOS is configured to your order. Your configuration must be subsequently adapted to support supplementary devices such as scanners. For more information, contact the WN branch office responsible for your area.
CONNECTING PERIPHERALS On Button Adjusting the System’s Loudspeaker You can set the volume as desired by means of a menu described in the manual “BEETLE POS Motherboard”, chapter “BIOS Setup”. Light emitting diode (LED) The LED green (POWER) lights when the BEETLE /iPOS is switched on and changes to yellow in standby mode. Connecting peripherals The peripherals mentioned here are available as options and are not part of the basic configuration.
CONNECTING PERIPHERALS CRT LPT1 MIC CASH DRAW KYBD USB COM1* COM3 COM2* LAN/ASYN SPK Keyboard (KYBD) The BEETLE /iPOS has a 6-pin mini-DIN jack for connecting a keyboard. Make sure that the connector is plugged firmly into the socket to prevent malfunctioning. Power is supplied to the keyboard via this socket. If you wish to connect an older standard PC keyboard with DIN connector, you must use a special adapter cable, obtainable from the WN branch office responsible for your area.
CONNECTING PERIPHERALS When an onboard TFT adapter with Touch Screen function is installed, one of the COM interfaces for external connections is without effect. If a POS board is installed, the four COM interfaces are usable. Make sure that the connectors are plugged securely into the sockets to prevent possible malfunctioning. COM3 and COM4 The optional POS-Board provides a COM3 and a COM4 interface, without power supply.
CONNECTING PERIPHERALS Cash Drawer The BEETLE /iPOS has one RJ12 socket at the POS-Board, when this board is installed. Make sure that the connector is plugged firmly into the socket to prevent malfunctioning. RJ12 plugs lock in when you insert them. Power is supplied to the cash drawer via this socket, +24V +5% / -10%. Connecting daisy chained cash drawers and 12V OEM-drawers is prohibited! Modular printers The standard parallel interface LPT1 is intended for connecting a printer.
INSTALLING WINDOWS OPERATING SYSTEMS Installing Windows Operating Systems To install the Retail version of Windows from USB CD-ROM drive you need either a bootable floppy with USB-CD-ROM driver or a bootable CD-ROM with USB-CD-ROM driver. Generate a Win98 BOOT floppy with SYS A: with an existing Win98 system. Copy the following files to the floppy (in general C:\Windows): HIMEM.SYS MSCDEX.EXE SMARTDRV.EXE Copy the following driver for the USB CD ROM drive USB_CD.
INSTALLING WINDOWS OPERATING SYSTEMS Windows XP After you have finished the activities as described above, the following procedure installs the operating system n BOOT from the prepared DOS-BOOT-CD or floppy drive n If a bootable CD is used, remove CD and insert Win XP installation CD n Change prompt to CD (e.g. D:) n Change to folder i386 n Run WINNT.
INSTALLING WINDOWS OPERATING SYSTEMS Windows 98 SE After you have finished the activities as described above, the following procedure installs the operating system n BOOT from the prepared DOS-BOOT-CD or floppy drive n If a bootable CD is used, remove the CD and insert Win 98SE installation CD n Change prompt to CD (e.g. D:) n Copy folder Win98 incl. sub-folders to FAT32-formatted HDD n Change prompt to HDD (e.g. C:\Win98) n Run SETUP.
POWER MANAGEMENT Power Management The power management (PM) is a software activating the energy saving mode. For example, the screen can be switched off after a defined period of time, thus saving energy and the screen.
POWER MANAGEMENT Yes (*3)= serial mouse and modem at COM1 or COM2 leave this mode, swipe card reader and scanner at COM1 or COM2 lead to incorrect conditions. Devices, connected to COM3 or COM4, do not leave this mode. The power saving must not be set to “enable” in the BIOS setup.
OVERVIEW BEETLE /iPOS - the components Overview The following figures show the BEETLE /iPOS, 15”. Soft On Button Brightness Volume (Loudspeaker) LED (POWER) Reverse order of brightness and volume thumb wheels with the 12.1” monitor.
OVERVIEW The figure below shows the inside of the BEETLE /iPOS.
OVERVIEW In the following please find some add-ons to your BEETLE /iPOS 30 BEETLE /iPOS with customer display … with swipe card reader BEETLE /iPOS with waiter lock ....
CAPACATIVE TOUCH SCREEN (OPTION) Capacative Touch Screen (Option) General The TFT Touch Screen works according to the principle of a change in analog capacitance. It has a glass screen with a transparent, thin-film overlay on the surface. This is fully sealed and protected by a further layer of clear glass. Electrodes on the edges of the screen provide a uniform low-voltage field. As soon as you touch the screen with your finger the contact point is “recognized” by the change in capacitance.
CAPACATIVE TOUCH SCREEN (OPTION) Protective Noise Shield Conductive Coating ClearTek Glass Overcoat Anti Reflective Etched Surface and protection The programming interface of the screen is identical to the mouse interface. Touch Screen and Sleep Mode Using the Touch Screen with a BEETLE Pentium CPU, an entry via touch during sleep mode may lead to a faulty input. During sleep mode nothing can be read from the LCD flat screen.
CAPACATIVE TOUCH SCREEN (OPTION) Before adjusting the screen angle switch off the system! Cleaning Instructions Always turn off the system before cleaning. The glass surface of your Touch Screen should be cleaned with a mild, commercially available glass cleaning product. All pH neutral materials (pH 6 to 8) are good for cleaning. Cleaners with pH values 9 to 10 are not recommended. Cleaning with water and isopropyl alcohol is possible as well. Do not use solvents containing acetic acid.
RESISTIVE TOUCH SCREEN (OPTION) Resistive Touch Screen (Option) General The resistive TFT Touch Screen is constructed of a hard-coated polyester topsheet that is overlaid on a conductively-coated glass layer. Voltage is applied to the topsheet. As the user touches the screen, the topsheet compresses into contact with the glass layer, and current flows to the four corners in proportion to the distance from the edge.
RESISTIVE TOUCH SCREEN (OPTION) Construction of the resistive Touch Screen: Hard-coated polyester topsheet Adhesive Glass substrate with spacer Dots How to Operate Touching the touch screen has the same effect as clicking the left mouse button. You only need to apply a little pressure with the fingertip. In this resistive process not only fingertip contact is recognized. The screen does react in any way if touched, for example, with a stylus. The recommended material for a stylus is polyacetat.
SWIPE CARD READER (OPTIONAL) Swipe Card Reader (optional) The swipe card reader can read three ISO tracks simultaneously in one single swipe. The MSR module is fitted on the right-hand side of the screen module. The connection is made via the keyboard interface (see manual swipe card reader). How to Operate Run the swipe card through the slit of the swipe card reader from top to bottom in a quick and steady movement. Make sure that the magnetic strip is to the right.
WAITER LOCK (OPTIONAL) Waiter Lock (optional) Each transaction is correctly assigned to the personell by using the magnetic key. The magnetic keys are available in 10 different colors. The magnet keys are waterproof, shatterproof and by the 16-digit key number also safe for clear identification. The operation of the system is very simple, the key is placed onto the magnetic probe (see figure). The key is held magnetically to the probe and transmits the data by an electrical RS232 interface.
SCANNER (OPTIONAL) Scanner (optional) The scanner is assembled in the front side of the BEETLE /iPOS. The innovative, state of the art scan engine incorporates two scan motors, that deliver the power to generate 3 different scan pattern: 1-D-linear, 2-D raster and omni-directional.
CONFIGURATION VARIANTS Configuration variants Availability of Interfaces The following table shows the availability of interfaces combined with the different system configurations. The first line contains the standard BEETLE/ iPOS system with the available ports, each following line the standard system (S) with add-on modules.
SUBMODULES FOR THE CPU Submodules for the CPU Various controllers can be plugged in on the CPU. In the following please find a brief description of the available options. POS Board (COM 3, COM 4, Cash Drawer) The POS board possesses two more interfaces, COM 3 and COM 4, which are not power supplied. Furthermore it provides a RJ12 socket as cash drawer interface.
INSTALLING THE SUBMODULES Installing the Submodules First ensure that the system is switched off and that the power connector is disconnected. Remove the cover of the loudspeaker and the cover of the ports. Loosen the screws (see arrows) at the bottom side of the screen. Push against the rear side of the screen (1) and pull it to the bottom (2). Tilt it to the front. Now you reach the cable connectors inside.
INSTALLING THE SUBMODULES Remove the three cable connectors. At first the display data cable (1). Push the plug socket a little to the front (see arrows) and pull the cable out of the socket. Remove the other cables (2+3). Lift the screen module out of the guidance.
INSERTING A POS BOARD Inserting a POS Board Before installing a POS board the hard disks have to be removed! Loosen the screws of the cover plate on which the TFT Display adapter is mounted. Disconnect the adapter from the motherboard (1). Push the adapter through the slot (2). Break away the metal plate that covers the connection. Push the COM3 and COM4 connections through the breakouts.
INSERTING A POS BOARD Disconnect the cable (3) and loosen the screw (4). Raise the metal cage and the hard disk upward (5) and push them to the right (6). Put them aside. COM3 COM4 44 Remove the metal plate for the cash drawer connection. Then insert the POS board and connect it with the motherboard. You can now see the connction for the cash drawer.
INSERTING A CRT CONTROLLER (WITHOUT POS BOARD) Push the adapter back through the slot again and connect it to the motherboard. Connect it to the COM3 and COM4 port on the POS board Inserting a CRT Controller (without POS Board) n Remove the metal plate covering the connection for the controller. n Insert the CRT controller and pin it to the motherboard.
INSERTING A CRT CONTROLLER (POS BOARD EXISTING) Inserting a CRT Controller (POS Board existing) n Loosen the TFT adapter from the motherboard n Disconnect the COM3 and COM4 port n Push the TFT adapter, the COM ports and the cables through the slot. n Remove the COM4 interface. n Re-insert the cable connction and the adapter. n Push the CRT controller from inside into position and connect it to the motherboard. n Tighten the controller connection.
CHANGE OF THE HARD DISK DRIVE Change of the Hard Disk Drive To change the hard disk drive open your BEETLE /iPOS as described above. Remove the cable connection of the hard disk (1) Unscrew the knurled screw (2) for loosening the metal cage of the hard disk drive. Shift the hard disk out off the guide. Exchange the unit and insert it at the correct position. Tighten the hard disk drive with the knurled screw.
START AND RUNUP BEHAVIOUR Start and runup behaviour After installing the BEETLE /iPOS, plug in the mains power cord and switch on the POS system using the ON/OFF button on the front panel. The system first performs an automatic self-test to test its basic functions.
START AND RUNUP BEHAVIOUR Please mind that the storage medium must be system-boot-capable. The priorities can be set in the BIOS: n Network (C:) n Hard disk (C:) n USB-CD-ROM / FD disk Depending on the setting in the BIOS the POS system accesses from the hard disk or from the floppy. Automatically continues the loading process from drive C:. If drive A: contains a disk on which no operating system is stored, the POS system cannot be booted.
RETAIL SOFTWARE Retail Software The market for retail store solutions presents a broad array of requirements for the functions in these solutions as well as for the software technologies used. Moreover, the software and hardware is used internationally, and must meet a wide range of regional requirements. This means, for example, that solutions that fulfill the regional requirements of Central Europe may turn out to be inadequate for Asia or Latin America.
RETAIL SOFTWARE Platforms and products Solution platforms today are expected to utilize state-of-the-art, standardized operating systems. Some of the decisive factors in selecting an operating system in the retail trade include: n An operating system should provide software administration mechanisms to help minimize the total cost of ownership. n The flexibility of an operating system for use with different hardware and peripherals. n Global availability to ensure complete coverage, as well as.
RETAIL SOFTWARE lar customizing concept and a graphical user interface at the POS terminal, Trading Post is positioned in markets with demanding requirements for system architecture and application versatility. Linux With CALYPSO, Wincor Nixdorf provides an international, high-performance sales system for the control and administration of sales activities in the self-service food and self-service non-food market segments. It is based on a Linux server and MS-DOS or Linux clients.
TECHNICAL DATA FOR THE BEETLE /IPOS Appendix Technical data for the BEETLE /iPOS Box 12” Width, Depth, Height 15” Width, Depth, Height 316 x 295 x 347 mm see next page 390 x 333 x 405 mm see next page Weight 12” 15” approx. 9 kg approx. 11 kg Climatic category Operating Transport Storage IEC 721-3-3 Class 3K3 +5°C to +40°C IEC 721-3-2 Class 2K2 -25°C to +60°C IEC 721-3-1 Class 1K2 +5° C to +40°C Input voltage 100 - 120 VAC 200 - 240 VAC Max.
TECHNICAL DATA FOR THE BEETLE /IPOS D2 Motherboard Architecture Chip Set Microprocessor RAM DIMM Moduls BIOS PC compatible and POS specific units Intel 815e Intel Celeron 566 Mhz up to 1.2 Ghz, Pentium III 600 Mhz up to 1.
TECHNICAL DATA FOR THE BEETLE /IPOS Screen Resolutions Horizontal Vertical 12.1” (SVGA) 800 600 LCD Technology TFT, 18 Bit Surface w/o touchscreen capacitive touchscreen resistive touchscreen Glass anti-reflection, Polyester topsheet Data transfer (Touch Screen) 15” (XGA) 1024 768 (Screen) Bi-directional, asynchronous, Xon-Xoff protocol, RS232, COM5/COM2, 2400 Bd, 8bit PanelLink Interface Frequencies horizontal (Khz) vertical (Khz) 12.1” (SVGA) 29 47 Brightness (with/ w/o Touch) approx.
DIMENSIONS Dimensions BEETLE /iPOS with a 12.
DIMENSIONS BEETLE /iPOS with a 15” screen 345,4 mm 32° 88 mm 332 mm 80° 405,1 mm upright position 57
GLOSSARY Glossary Bit A bit is a binary digit (0 or 1). It is the smallest unit used in data Serves to control data input and output in a data processing system or between a computer and the connected peripherals. CPU Abbreviation of central processing unit. It includes the main components of a data processing system. The CPU monitors all operations and provides data and programs.
GLOSSARY Server This is a computer connected to a local network and whose services are available to all of the network subscribers, e.g. a print server for printing the data from all of the network subscribers on the printer connected to the server. VGA Stands for Video Graphics Array and is the interface for connecting colour monitors.
ABBREVIATIONS Abbreviations AT ATA BIOS COM CPU CRT cUL DIMM ECP EPP EPROM FD GS HDD HFT HSF IDE ISA ISO JEIDA LAN LBA LED LPT OEM PCI PCMCIA PnP RAM ROM SCSI SD RAM SIMM SRAM SVGA TFT UPS UL USB 60 Advanced Technology AT-Attachment Basic Input Output System Communication Port Central Processing Unit Cathode Ray Tube canada Underwriters Laboratories Dual Inline Memory Module Extended Capability Port Enhanced Parallel Port Erasable Programmable Read Only Memory Floppy Disk “Geprüfte Sicherheit” (Tested Sa