User guide
Quick Heal Total Security 2011
Cleaning Viruses
Quick Heal Technologies (P) Ltd.
92
User Guide
Cleaning virus encountered in memory
“Virus Active in memory” means that a virus is active, and is spreading to other files or computer (if connected to network) and
doing malicious activity as per its payload.
Whenever a virus is detected during memory scan, a Boot Time Scan is automatically scheduled to run the next time you boot your
system. Boot Time Scan will scan and clean all drives including NTFS partitions at boot time before the desktop is completely
loaded. It will detect and clean even the most cunning Rootkits, spywares, special purpose Trojans and loggers.
Cleaning backdoor, trojan, worm and malwares encountered in
memory
During memory scanning if backdoor, trojan, worm, and other malwares are found, then Quick Heal Total Security will try to disable
them and will ask you to scan the system for complete disinfection.
Restart required during cleaning for some malwares
Some malwares drop and inject their dynamic link libraries into system’s running processes such as explorer.exe, Iexplorer.exe,
svchost.exe, etc. which cannot be disabled or cleaned. During memory scan when they will be detected, they will be set for deletion
in the next boot automatically. Quick Heal Total Security memory scan will provide complete detail or action recommendation for
you in such cases.
Cleaning of Boot/Partition viruses
In case if Quick Heal Total Security memory scanner detects a boot or partition virus in your system then it will recommend you to
boot your system using a clean bootable disk and scan it using Quick Heal Emergency disk to clean the virus.
Responding to virus found alerts from Virus Protection
Quick Heal Total Security Virus Protection continuously scans your system for viruses in the background as you work. By default,
Virus Protection repairs the infected files automatically. You will also get a prompt after the action is taken by Quick Heal Total
Security Virus Protection.