User guide

Quick Heal Total Security 2011
Registration, Re-activation and Renewal
Quick Heal Technologies (P) Ltd. 21 User Guide
Getting the details of Quick Heal Total Security installation
Before visiting the offline renewal page, as mentioned earlier, you should have the following details ready:
• Product Key and Installation Number: These can be obtained from the Renewal form by performing the following steps:
1. Click Start -> Programs -> Quick Heal Total Security -> Quick Heal Total Security.
2. If Quick Heal Total Security has expired then click Renew Now on the main window. If Quick Heal Total
Security has not expired, then click Help -> About and click Renew Now.
3. The Internet connection required screen appears. Click Renew Offline.
4. The offline renewal details screen appears. You can note down the offline renewal URL, Product Key and
Installation Number or click Copy to clipboard. Upon clicking Copy to clipboard, the offline renewal URL, the
12-digit Installation Number and the 20-digit Product Key will be copied to the windows clipboard. You can
open a document and directly paste this information into the document.
• A valid email address: A <license>.key file will be generated upon successful completion of offline renewal. This file will
be sent to the email address provided. You should ensure the correctness of the email address provided.
Visiting and filling offline renewal web form using some other PC having Internet connection
You can visit the offline renewal page
www.quickheal.co.in/offline-renewal.asp and perform the following steps:
1. Click the hyperlink Click here to proceed to Step 1.
2. Enter the Product Key, Installation Number, Purchased Renewal Code and Purchased From details and click
Submit.
3. Upon verification of the provided data, the next screen will display the user name and the registered email address. If
your email address has changed, then you have the option to update the email address in this form. Click Submit.
Receiving <license>.key file
You can download the <license>.key from the Acknowledgement screen upon successful completion of offline renewal. The
downloaded <license>.key file can be transferred to the PC, on which Quick Heal Total Security is installed, using a removable
media.
The <license>.key file is also sent as an attachment to the email address. You can download the file from the email to a removable
media and transfer it to the PC on which Quick Heal Total Security is installed.
Renewing Quick Heal Total Security using the newly obtained <license>.key file
Once the <license>.key file is transferred to the PC having Quick Heal Total Security, please perform the following steps:
1. Click Start -> Programs -> Quick Heal Total Security -> Quick Heal Total Security.
2. If Quick Heal Total Security has expired then click Renew Now on the Quick Heal dashboard. If Quick Heal Total
Security has not expired, then click Help -> About and click Renew Now.
3. The Internet connection required screen appears. Click Renew Offline.
4. The offline renewal details screen appears. Click Browse to locate the path where the <license>.key is stored and click
Next to continue.
5. The copy of Quick Heal Total Security will be renewed and the renewed validity of Quick Heal Total Security will be
displayed. Click Finish to close the Registration Wizard.