User guide

Quick Heal Total Security 2011
Registration, Re-activation and Renewal
Quick Heal Technologies (P) Ltd. 20 User Guide
Re-activation
During the product validity period, you might need to format the system, or you might need to discontinue using Quick Heal Total
Security on the existing system, to continue using it on another system. In such cases you are advised to re-activate Quick Heal
Total Security upon re-installation.
The re-activation process is similar to the activation process, with just one exception: You do not have to enter the complete
personal details again. Upon submitting the Product Key (and Installation Number in case of offline re-activation), the details will be
displayed. You can just verify the details and complete the process.
Renewal
Once Quick Heal Total Security is activated, it displays the expiry date. This date indicates the period of validity of Quick Heal Total
Security. Till this date, your system will be constantly protected from all the latest malware. Upon expiry, you need to renew Quick
Heal Total Security by purchasing a renewal code. You can renew Quick Heal Total Security from Quick Heal website, or from the
nearest distributor or reseller.
You can renew Quick Heal Total Security by any of the following methods:
•
Online with Internet connection on the same PC
•
Offline with Internet connection on some other PC
Renewing online with Internet connection on the same PC
If your system has Internet connection then Quick Heal Total Security can be renewed by performing the following steps:
1. Click Start -> Programs -> Quick Heal Total Security -> Quick Heal Total Security.
2. If Quick Heal Total Security has expired then click Renew Now on the main window. If Quick Heal Total Security has not
expired, then click Help -> About and click Renew Now.
3. The Renewal form opens. The Product Key box is filled with the Product Key detail. Enter the 20-digit Renewal Code in
the Renewal Key box and click Next to continue.
4. The license information such as Current Expiry Date and New Expiry Date will be displayed for your confirmation.
5. Click Next to continue.
6. Quick Heal Total Security will be renewed. Click Finish to complete the renewal process.
If you have purchased an additional renewal code, then the renewal can be performed only after 10 days of the current
renewal.
Renewing offline using Internet connection on some other PC
If you do not have Internet connection on the system, then Quick Heal Total Security can be renewed by filling the renewal form on
Quick Heal website by visiting the offline renewal page
www.quickheal.co.in/offline-renewal.asp with any system having Internet
connection. For example: Cyber cafe.
Offline renewal involves the following steps:
•
Getting the details of Quick Heal Total Security installation.
•
Visiting and filling offline renewal web form using some other PC having Internet connection.
•
Receiving <license>.key file.
•
Renewing Quick Heal Total Security using the newly obtained <license>.key file.