User guide

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System Information
Quick Heal Total Security System Information is an essential tool to gather critical information of a Windows based system for
following cases:
To detect new Malwares
This tool gathers information to detect new Malwares from Running
processes, Registry, System files like Config.Sys, Autoexec.bat etc.
To get Quick Heal Total
Security information
It gathers information of the installed version of Quick Heal Total
Security, its configuration settings and Quarantined file(s), if any.
Submitting System Information file
This tool generates an INFO.QHC file at C:\ and submts the same automatically to
[e-mail].
INFO.QHC file contains information in text and binary format. It contains critical system details and installed Quick Heal
Total Security version details. Information contains automatic execution of files (through Registry, Autoexec.bat, System.ini
and Win.ini) and Running processes along with their supported library details. These details are used to analyze the system
for new Malwares and proper functioning of Quick Heal Total Security. The above information is used to provide better and
adequate services to customers. This tool doesn't collect any other personally identifiable information, passwords etc. We
respect your privacy; rest assured this information will not be shared or disclosed.
Generating System Information
To generate system information follow the below given steps:
1. Start Quick Heal Total Security.
2. Click Tools from the left pane.
3. Click System Information.
4. Select the system information generating reason. If you are suspecting new Malwares in your system then select I
suspect my system is infected by new Malwares or if you are facing problem while using Quick Heal Total Security
then select I am having problem while using Quick Heal. Click Finish.
5. System Information (INFO.QHC) will be generated and sent to Quick Heal Technical Support.