User guide

22
Renewing Offline using Internet Access on some other PC
In case if Internet connection is not available on your computer, you will need to renew your copy by filling the renewal form on
our website. You can visit off-line renewal page on our web site at
http://license.quickheal.com/html/off2renewal/ with any system
having Internet Connection. For example: Cyber cafe.
This involves following important steps
• Getting details of your Quick Heal Total Security installation
• Visiting and filling off-line renewal web form through some other PC having Internet access
• Receiving license.key file through email.
• Renew the Quick Heal Total Security using newly obtained license.key file.
Detail procedure
When filling the renewal form on our website you would also need following information of your installed copy:
• Product key
• Installation Number
1. Installation Number and Product key are available in Off-line Renewal section of Quick Heal Total Security
Renewal Wizard. Select ‘Renew Offline’ and click Next. You will find the Installation Number along with the
Product key.
Obtaining License File
1. Once the Product key, Installation Number and Renewal code are verified, next page will be displayed with User Name
and Email Address field. In case if your email address has been changed then please update the email address in this
form.
2. Click the Submit button, to get unique License.key file via email on the email address provided by you. You will also get
an option to download your License.key file on successful renewal. Take this License.key file to the computer where
renewal needs to be done.
Renewing Offline
Now proceed with the following process to renew your copy:
1. Click Start -> Programs -> Quick Heal Total Security -> Quick Heal Total Security.
2. If your subscription to Quick Heal Total Security has expired then Information section of the Status window will show
that the subscription to your copy of Quick Heal has expired. Click Renew Now button. If your subscription to Quick
Heal Total Security has not expired, then click About menu and then click Renew Now button.
3. Select Renew Offline option on this window.
4. Click Next.
5. Click Browse and open the License.Key file.
6. On completion you will get successful renewal message. The new validity of Quick Heal Total Security is displayed.
7. Click OK to complete the renewal process.