User guide
17
If the CD auto-run menu does not appear
In some systems, CD-ROM drive does not automatically start a CD when it is inserted. In such case, to start the installation, please
perform the following steps:
1. Double click the My Computer icon on your Desktop.
2. Right click the CD-ROM drive and select Explore option.
3. Double click Autorun.exe to start the installation.
Uninstalling Quick Heal Total Security
If due to any reason you wish to uninstall Quick Heal, please perform the following steps:
1. Click Start -> Programs -> Quick Heal Total Security -> Uninstall Quick Heal Total Security to initiate the un-
installation process.
2. Quick Heal Uninstaller will prompt for the deletion of Reports, Quarantine and Backup files. If you wish to reinstall Quick
Heal after some time then you can uncheck Remove Report Files and Remove Quarantine/Backup Files.
Otherwise proceed by clicking OK.
3. To uninstall Quick Heal Firewall Pro select Uninstall Quick Heal Firewall Pro and click OK. Quick Heal Firewall Pro un-
installation will start. Please go through the screen wise instructions.
4. If you are a registered user, a dialog will be displayed showing Product key of your copy. Your are requested to note
down your Product key as it will be needed in case you want to reinstall and reactivate Quick Heal.
5. Uninstaller will finally prompt you to restart your system for changes to take effect.
• Before proceeding with uninstallation, ensure that all other running programs are closed.
• To uninstall Quick Heal Total Security, administrative privilege is required.