Specifications

30 Day Out Of Box Failure Policy
If a technician in the field is having a problem with a component of the WIN
®
Smart Voice, that has been
installed within the past 30 days, the technician must contact WIN
®
Technical Support to troubleshoot the
part in question. If the part is determined by WIN
®
Technical Support to be defective, an out of box failure
(OBF) number will be issued. The purchase order (PO) number from the order in which the part was
ordered and the system serial number (stamped on the part itself) must be given to the technical support
representative for verification. In the event that the part in question does not fall within the OBF policy
range, it could be covered under warranty. In this case a RA will be offered in lieu of an OBF.
Once the OBF number is issued, the sales department will issue a RC (return for credit) number and an
advance replacement will be shipped. The defective part must be returned to WIN
®
within 30 days of
issuance of the advance replacement in order to receive proper credit for the original part. The part will be
replaced with an equivalent part from WIN
®
’s inventory.
It is the dealer’s responsibility to return defective parts in the original carton, and in like new condition to
WIN
®
prepaid. WIN
®
reserves the right to apply reasonable charges to any equipment returned that is not
in like new condition.
Technical Specifications
S
M
T
V
LEDs
Channels
0-7
LEDs
Channels
8-15
Manual Reset Button
COM2
9-Pin Male
COM1
9-Pin Male
HDD LED
Power LED
3v CMOS
Battery
Compact Flash
Card Location
Fixed Hard
Drive
Mounting
Location
Backplane
Connecting
Point
Backplane
Connecting
Point