Specifications

Service Requirements
In the event of equipment malfunction an authorized Factory Representative must perform all required
maintenance. It is the user’s responsibility to report the need for service to the authorized representative. In
the case repairs are required, contact:
WIN
®
Communications Corporation
6755 Jimmy Carter Blvd.
Norcross, GA 30087
www.win-phone.com
Contact Information
Customer Service Monday – Friday 8:30am – 5pm EST 1-800-289-9255
Technical Support Monday – Friday 8:30am – 6pm EST** 1-800-283-7877 (PIN code required)
**After hours emergency support is available
Warranty Information
12 Month Limited Warranty
For twelve (12) months from the date of original purchase, WIN
®
Communications Corporation warrants
that the WIN
®
Smart Voice will be free from defects in material and workmanship, and WIN
®
’s liability is
limited solely to the repair or replacement, at WIN
®
’s option, of such defective parts which are:
1. Returned, shipping and handling charges prepaid, to the warehouse designated by WIN
®
, properly
packed and in good mechanical condition, with a statement included describing the defect.
2. Proven to be defective upon WIN
®
’s inspection. The cost of labor to inspect and remove defective
parts shall be borne by the installing or servicing party.
The above warranty does not apply to materials used outside of the Territory or to parts normally consumed
during operation.
WIN Communications cannot be held responsible in any way for digital information that may be lost during
the repair procedure.