Specifications

Welcome to Smart Voice
Introduction
The WIN
®
Smart Voice, Voice Mail System is a digitally integrated circuit card which installs directly into all
WIN
®
440CT Series Telephone Systems. Digital Integration allows Smart Voice to deliver advanced
features, yet is a cost-effective automated attendant/voicemail system specially designed to meet all the needs
of the small office user.
The Smart Voice, through digital integration, incorporates advanced features, which allow Smart Voice to
communicate information to your telephone set. Information such as: Number of Messages and Calling
Name and Number can be viewed directly on your telephone display. Smart Voice also incorporates display
controls allowing “Smart Key” navigation of User Mode Menus.
WIN
®
Smart Voice is scalable to 2, 4, 8, or 16 answering ports which may be used as automated attendant
and/or voice messaging ports.
Smart Voice may be configured to support multiple ACD Hunt Group applications.
Smart Voice provides 10 to 500 hours of voice storage through the use of Compact Flash Memory or a fixed
hard drive option available at the time of purchase.
Using This Manual
This Manual covers all new features provided by the Smart Voice, as well as, installation procedures.
The programming techniques discussed include:
♦ Telephone (DTMF) programming
♦ Visual programming via the “SCREENS ” DOS based Graphical User Interface
♦ Visual programming via the Windows Graphical User Interface
Throughout this manual, system prompts and installer instructions are discussed. When a system or
instruction prompt is shown it will be displayed as follows:
“System Speech will always be in italics and red type.”
Installer instructions are always shown within a box.
“Logging into User Mode”
When installing Smart Voice, from time to time the installer may be required to access the main greeting
prompt from Smart Voice. Due to the advanced features provided by Smart Voice, the process of logging
into a mailbox has changed from previous WIN
®
Communications voicemail systems.
When placing an internal call to Smart Voice, the caller is automatically prompted to enter the password for
the mailbox of the calling station. This means that to reach the main greeting of Smart Voice, the caller must
dial
* *
to exit User Mode and return to the main greeting. Another way to reach the main greeting is
to call in from an outside line.