A WILSON ELECTRONICS, LLC COMPANY WilsonPro A500 Cellular Signal Booster User Manual
______ Index Package Contents 1 STEP 1: Preparation 2 STEP 2: Find The dBm Reading On Your Phone 3 STEP 3: Measure Signal Strength For Inside Antenna 4 STEP 4: Measure Signal Strength For Outside Antenna 5 STEP 5: Temporarily Mount The Outside Antenna 6 STEP 6: Connect The System 7 STEP 7: Compare Results 8 STEP 8: Permanently Mount The Outside Antenna 9 STEP 9: Permanently Mount The Inside Antenna 11 STEP 10: Route & Secure The Cable 12 Test System: Lights 13 Specifications
________ Package Contents WilsonPro A500 Inside Antenna Window Entry Cable 2x Pole Mount Bracket Outside Antenna 2x Coax Cables Power Supply Wall Mount Bracket This device may be operated ONLY in a fixed location for in-building use.
______ Step 1: Preparation You Will Need (tools not included) Make sure the following materials are prepared and ready for your installation.
______ Step 2: Find The dBm Reading On Your Phone Visit: www.weboost.com/blog/how-to-test-signalstrength-on-your-phone iPhone® Dial *3001#12345#* then press Call. 1 Hold down power button until you see 'Slide to Power Off'. 2 Then release the power button. 3 Hold the Home button until your main screen appears. If you want to check 3G/1x but your iPhone is picking up 4G/ LTE signal, go to Settings>Cellular>Cellular Data Options>Enable LTE>Select O .
______ Step 3: Measure Signal Strength For Inside Antenna Placement Turn o your cell phone’s WiFi to ensure you are checking the cellular connection. The dBm reading will be refreshed every 30-60 seconds. Want faster results? Once you have a reading, turn on airplane mode. Wait 15 seconds. Turn o airplane mode. The signal strength reading is refreshed. Walk around your home/o ce taking signal strength readings until you find the area that has the weakest reception, or number farthest away from zero.
______ Step 4: Measure Signal Strength For Outside Antenna Placement This is the most critical step of the installation process because it will determine the overall performance of the booster system. Using the same method as Step 3, find the place with the strongest signal (number closest to zero) on the outside of your home. The further apart the Inside Antenna is located from the Outside Antenna, the better.
______ Step 5: Temporarily Mount The Outside Antenna A B Use one of the two options to mount the outside antenna on the side of the house with the strongest signal. A Option (Best) B Option (Good) Note: The Outside Antenna must be at least 6 meters vertical or 15 meters horizontal from the Inside Antenna for best performance. Make sure the Inside Antenna and outside Antennas are facing away from each other.
______ Step 6: Connect The System 1 Outside Antenna Connect the supplied Coax Cable to end of booster labeled Outside Antenna. If you choose to bring the cable in through a window, you can use the flat Window Entry Cable to connect the two 15 feet cable sections. You can use this option during set-up and/or permanently if you don’t want to drill holes through your wall. Window Entry Cable 2 Connect the supplied Coax Cable to end of booster labeled Inside Antenna. Inside Antenna 3 Power up the Booster.
______ Step 7: Compare Results Using the field test mode described in step 3, measure the new signal strength and write it down here ___________. Compare this number with the original reading you took in the same part of the house. If the number is higher (closer to zero) than the original reading without booster, your booster is working. If it is not, look at the lights on the booster and the section at the end of this manual “Test System: Lights”.
______ Step 8: Permanently Mount The Outside Antenna Option A : Outside Roof/Pole Mount (Best Option) Mount, or use an existing pipe in an optimal signal location. Watch out for power lines. Outside Antenna (pole mount) Drip Holes need to face down 6m 15 me et er ter sv sh er or tic izo al nta or l fo rb es tp er for ma nc e Inside Antenna WilsonPro A500 Mounting on existing roof exhaust pipe would be a good time-saver option.
______ (STEP 8 cont.
______ Step 9: Permanently Mount The Inside Antenna Position bracket on wall and use a pencil to mark the holes. Drill holes using 3/16 inch bit. Use anchors, washers and screws to attach Wall Bracket. Slip Inside Antenna onto the Wall Mount Bracket to secure.
______ Step 10: Route & Secure The Cable Secure cable on outside home/o ce. Some homes have eaves you can tuck the cable between the so t and the exterior wall. If needed, cable clips can be purchased at most hardware stores.
______ Test System: Lights Band 1 Band 3 Band 8 Each light corresponds to a frequency band. ! IMPORTANT: To get an accurate reading of the lights, unplug and re-plug the power supply from the Booster. No Lights Booster does not have power. Un-plug and securely re-plug in power supply. Fix Any Red Light Problems (red indicates oscillation) • If you are happy with coverage, red lights don’t have to be resolved.
______ (TEST SYSTEM: LIGHTS cont.) Fix Any Orange Light Problems (orange indicates a cell tower is close by) If you are happy with coverage, orange lights don’t have to be resolved • Solid Orange = Band has shut o • Blinking Green/Orange = Band has reduced gain. 1 If the light is solid orange, the Outside Antenna must be adjusted (see below). Wait 10 seconds between adjustments for the lights to reset.
______ Specifications WilsonPro A500 Specifications WilsonPro Signal Booster Product Model Number WilsonPro A500 Connectors N-Female Antenna Impedance OHm 50 Frequency MHz Bands Gain Slope Max Gain without Automatic Gain Control 1920-1980 / 2110-2170 1710-1785 / 1805-1880 B1 B3 880-915 / 925-960 B8 16dB 20dB 16dB Uplink 74dB 71dB 80dB Downlink 51dB 48dB 58dB Power output for single cell phone (dBm) Uplink Downlink 30 15 ! 30 17 30 20 5.5 V, 2.
______ Safety Guidelines Warnings To uphold compliance with network protection standards, all active cellular devices must maintain at least six feet of separation distance from Inside Panel and Dome antennas and at least four feet of separation distance from desktop Antenna. Use only the power supply provided in this package. Use of a non-weBoost product may damage your equipment. The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less than 37 degrees Celsius).
______ Antenna Kit Options The following accessories are to be used with the WilsonPro WilsonPro A500 Booster. INSIDE ANTENNA EXPANSION KITS BT512952 – 1 Extra PANEL antenna expansion kit: 1 x Wall mount panel antenna 1 x 2-way splitter 1 x 15m and 1x 0.5m cable lengths ended with connectors BT512969– 1 Extra DOME antenna expansion kit: 1 x Ceiling mount dome antenna 1 x 2-way splitter; 1 x 15m and 1x 0.
______ Warranty 1 YEAR WARRANTY weBoost Signal Boosters are warranted for one (1) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase. Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of purchase and a Returned Material Authorization (RMA) number supplied by weBoost.
