Cell Phone Signal Booster User Manual NEED NEED HELP? HELP? support.weboost.com 866.294.
______ Index Package Contents 1 STEP 1: Find The dBm Reading On Your Phone 2 STEP 2: Place Booster In Strong Signal Location 3 STEP 3: Place Antenna In Weak Signal Location 4 STEP 4: Connect The System 5 Troubleshooting 6 Specifications 8 Safety Guidelines 9 Warranty 10
________ Package Contents eqo Booster eqo Antenna Coax Cable Power Supply This device may be operated ONLY in a fixed location for in-building use.
______ Step 1: Find The dBm Reading On Your Phone iPhone® Dial *3001#12345#* then press Call. Hold down power button until you see “Slide to Power Off” then release the power button. Hold the Home button until your main screen appears.
______ Step 2: Place Booster In Strong Signal Location IMPORTANT: This is the most critical step of the installation process because it will determine the overall performance of the Booster system. You must determine the location of the best available cellular signal to maximize performance from your Booster. Do not power up Booster until STEP 4. Turn off your cell phone’s WiFi to ensure you are checking the cellular connection. The dBm reading will be refreshed every 30-60 seconds.
______ Step 3: Place Antenna In Weak Signal Location IMPORTANT: The further apart the Antenna is located from the Booster the better your coverage will be. To determine the best location for your Booster, note the dBm reading in a variety of locations.
______ Step 4: Connect The System 1 Connect the supplied Coax Cable and Power Supply on the side of the Booster. Coax Cable Power Cable Wall Mount Hole Coax Cable 2 Connect the other end of the Coax Cable to the Antenna. Note: You can mount the Antenna on a wall by removing the soft cover. 3 Surge Protector Power Strip Plug the Booster in. The light may change colors for the first 15 seconds. Check your coverage area. Refer to TROUBLESHOOTING section if needed.
______ Troubleshooting Fixing Red Light Issues This section is only applicable if the Booster light is red and you are not experiencing the desired signal boost. After each step, always un-plug and re-plug the power supply so the Booster can update the signal reading. Always un-plug and re-plug from a power strip NEVER from the Booster. 1 Unplug the Booster’s power supply from the power strip. 2 Verify the Booster faces in the same direction as the Antenna. 3 Tighten all cable connections.
______ (TROUBLESHOOTING cont.) 5. If the solid orange light persists, and you are not experiencing the desired signal boost, more advanced troubleshooting may be necessary through weBoost Customer Support at support.weboost.com or contact 866.294.1660. Light Off If the eqo Booster’s light is off, verify your surge protected power strip has power. Note: The eqo Booster can be reset by un-plugging and re-plugging the power supply from the power strip.
______ Specifications eqo Booster Product Number U474020 Model Number 460032 FCC ID: PWO460032 IC: 4726A-460032 Connectors SMA-Female Antenna Impedance 50 Ohms Frequency 698-716 MHz, 729-756 MHz, 777-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz Passband Gain (nominal) 700 MHz Band 12/17 59.9 700 MHz Band 13 56.6 800 MHz Band 5 60.5 1700/2100 MHz Band 4 65.1 1900 MHz Band 25 68.
______ Safety Guidelines Warnings To uphold compliance with network protection standards, all active cellular devices must maintain at least six feet of separation distance from Inside Panel and Dome antennas and at least four feet of separation distance from desktop and eqo Antenna. Use only the power supply provided in this package. Use of a non-weBoost product may damage your equipment.
______ Warranty 2 YEAR WARRANTY weBoost Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase. Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of purchase and a Returned Material Authorization (RMA) number supplied by weBoost.
