A WILSON ELECTRONICS, LLC COMPANY Home 4G Cellular Signal Booster User Manual NEED HELP? support.weboost.com 866.294.
______ Index Package Contents 1 Determine Signal Strength 2 STEP 1: Find the dBm Reading on Your Phone 3 STEP 2: Measure Signal Strength: Inside Antenna 4 STEP 3: Measure Signal Strength: Outside Antenna 5 STEP 4: Connect the System 7 Test System: Lights 8 STEP 5: Mount Outside Antenna (Options A, B & C) 10 STEP 6: Last Steps 14 Specifications 15 Safety Guidelines 16 Warranty 17 Antenna Kit Options 18
______ Package Contents Home 4G Inside Antenna Outside Antenna Power Supply Window Entry Cable Cable Connector Window Mount Bracket Wall Mount Bracket HOME 4G CELL PHONE SIGNAL BOOSTER (2) Cables Roof/Pole Mount Bracket 1
______ Determine Signal Strength Having an accurate measurement of signal strength in decibels (dBm) is crucial when installing your system. -80 dBm Decibels accurately measure the signal strength you are receiving.
______ Step 1: Find the dBm Reading on Your Phone iPhone® Dial *3001#12345#* then press Call. Hold down power button until you see “Slide to Power Off” then release the power button. Hold the Home button until your main screen appears.
______ Step 2: Measure Signal Strength: Inside Antenna Turn off your cell phone’s WiFi to ensure you are checking the cellular connection. The dBm reading will be refreshed every 30-60 seconds. Want faster results? Once you have a reading, turn on airplane mode. Wait 15 seconds. Turn off airplane mode. The signal strength reading is refreshed. -100 dBm -95 dBm -90 dBm Walk around your home/office taking signal strength readings until you find the area that has the worst reception.
______ Step 3: Measure Signal Strength: Outside Antenna ! IMPORTANT: This is the most critical step of the installation process because it will determine the overall performance of the booster system. Repeat the previous step OUTSIDE your home/office to find best available signal strength in dBm. This is where you should place your Outside Antenna. IMPORTANT: The further apart the Inside Antenna is located from the Outside Antenna, the better.
______ Measure Signal Strength: Outside Antenna (cont.) Three Outside Antenna mounting options: OPTION A OPTION C Outside Antenna Mount Location Signal Strength (Typical) Mounting Option is Step Number Set-Up Time (minutes) Outside Roof/Pole Mount Best 5A 40-90 Outside Wall Mount Better 5B 20-40 Inside Window Mount Ok 5C 5-10 ! 6 OPTION B The Outside Antenna must be at least 20 feet away (horizontal or vertical) from the Inside Antenna.
______ Step 4: Connect the System IMPORTANT: Once you have determined the optimal signal strength location for the Outside Antenna, temporarily mount or set the Outside Antenna in that location. ! 1 Connect supplied cable from the booster to the Outside Antenna. See 7.1. the Inside Antenna from the Outside 2 Separate Antenna by at least 20’. See 7.2. The more separation, the better! 7.1 20 FEET MINIMUM not face the Outside Antenna and the 3 Do Inside Antenna towards each other. See 7.3.
______ Test System: Lights Band 4 Band 2 Band 5 Band 12/13/17 Each light corresponds to a frequency band. ! IMPORTANT: To get an accurate reading of the lights, unplug and re-plug the power supply from the Booster. No Lights Booster does not have power. Un-plug and securely re-plug in power supply. Note: Lights may be dim. Fix Any Red Light Problems (red indicates oscillation) • If you are happy with coverage, red lights don’t have to be resolved.
Fix Any Orange Light Problems (orange indicates a cell tower is close by) • If you are happy with coverage, orange lights don’t have to be resolved • Solid Orange = Band has shut off • Blinking Green/Orange = Band has reduced gain. 1. If the light is solid orange, the Outside Antenna must be adjusted (see below). Wait 10 seconds between adjustments for the lights to reset.
______ Step 5: Mount Outside Antenna Option A: Outside Roof/Pole Mount - Best Signal Option You will need (tools not included) 40-90 minutes 1-2 people Ladder 1-2” diameter pole (#901117) or an existing pole Phillips-head screwdriver 10mm open-end wrench or adjustable wrench Drill (if routing cable through wall) 1 10.1 Mount, or use an existing pole in an optimal signal location. Watch out for power lines. See 10.1. 2 10.2 From Outside Antenna, remove lid, bracket and blue protective film (optional).
4 Attach mounting hardware to pole. See 11.1. Do not tighten nuts yet. 11.1 Rotate 45° -80 dBm 11.2 5 Rotate Outside Antenna by 45 degrees while a second person notes the decibel reading inside the building. Wait 15-60 seconds for reading to register. See 11.2. 6 Tighten nuts once you confirm booster has green lights and indoor signal strength has improved. See 11.3. 11.
______ Step 5: Mount Outside Antenna Option B: Outside Wall Mount - Better Signal Option You will need (tools not included) 20-40 minutes 1-2 people Ladder Drill 3/16 inch bit Phillips-head screwdriver 1 rom Outside Antenna, remove lid and blue F protective film (optional). See 12.1. 12.1 2 12.2 Position bracket on wall and use a pencil to mark the holes. See 12.2. Drill holes using 3/16 inch bit. Use anchors, washers and screws to attach Wall Bracket. 3 12.
______ Step 5: Mount Outside Antenna Option C: Inside Window Mount - OK Signal Option You will need (tools not included) 5-10 minutes ! 1 person Phillips-head screwdriver IMPORTANT: Energy efficient window coatings may not make this option viable. Typically, the Outside Antenna must be in a different room than the inside antenna due to the separation requirements. 1 If needed, remove the lid. Remove the back bracket. See 13.1 Use the provided double sided sticky tape to reattach the lid. 13.
______ Step 6: Last Steps • Route and secure the cable. Watch this video for tips http://www.youtube.com/ watch?v=KyQaAvNQ3oI • To protect your system , you will want to purchase/install a lightening surge protector (#859992). This is especially important if the Outside Antenna is mounted outside. To purchase, call 866-294-1660 or visit weboost.com • After installing your system, check the lights after 24 hours to ensure no changes.
______ Specifications Home 4G™ Product Number 470001 Model Number 460020 FCC ID: PWO460020 IC IC: 4726A-460020 Connectors SMA-Female on the Inside Antenna / F-Female on the Outside Antenna Antenna Impedance 75 Ohms / 50 Ohms Frequency 698-716 MHz, 746-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz Passband Gain (nominal) 20 dB Bandwidth (MHz) Typical Maximum 700 MHz Band17 58.7 700 MHz Band13 58.6 800 MHz Band 5 59.5 1700/2100 MHz Band 4 63.7 1900 MHz Band 2 63.
______ Safety Guidelines Warnings To uphold compliance with network protection standards, all active cellular devices must maintain at least 6 feet of separation distance from Panel and Dome antennas and 4 feet of separation distance from Desktop antennas. RF Safety Warning: Any antenna used with this device must be located at least 8 inches from all persons. This is a CONSUMER device. BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent.
______ Warranty 2 YEAR WARRANTY weBoost Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase. Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of purchase and a Returned Material Authorization (RMA) number supplied by weBoost.
______ Antenna Kit Options The following accessories are certified by the FCC to be used with the Home 4G Booster.
