User's Manual

5
ENGLISH
Need help? www.weboost.com
Customer Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
Power Strip Surge Protector
Power Supply
Signal 3G
Signal Booster
Cellular Modem
12” Magnet
Mount Antenna
Installation Diagram
(Figure 1)
Additional FAQ:
What hours can I contact customer support?
Customer Support can be reached from 7:00am to 6:00pm MST, by calling (866-294-1660),
or by email, at [e-mail].
How does weather affect the performance of my Outside Antenna?
Water vapor (e.g. rain, fog, snow or other precipitation) creates an effective lter to cellular
signal. In times of heavy precipitation, you may see less performance.
What’s the difference between the 800 MHz and the 1900 MHz bands? How do I know
which MHz band my cell phone uses?
The Signal 3G booster works with all major North American cellular providers. Traditionally,
800/1900MHz are associated with voice and 3G data; while 700MHz and 1700/2100MHz are
associated with 4G data.
Carrier Frequency Use
We recommend visiting www.wirelessadvisor.com (United States) or http://bit.ly/1mQf2Gl (Canada) for
information regarding the frequency band used by your cell service provider in a specic geographical
location.