User's Manual

5
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [e-mail]. Hours: 7 am to 6 pm MST.
6
Reasons for Weak Cellular Signals
Anyone who uses a cell phone or cellular data card knows the
frustration of not being able to connect to or maintain a strong
cellular signal. When this occurs, it is generally due to one of two
reasons:
Location of the Nearest Cell Tower – Cell towers are situated 1.
to provide broad coverage; however, there are many areas in
which signal strength may be reduced by topographic features
or by local government restrictions on the height or placement
of the towers themselves. Rural areas generally have fewer cell
towers than urban regions.
Natural and Man-Made Obstructions – Signal strength can 2.
also be negatively affected by trees, hills, buildings, weather,
and other obstructions. You may be relatively close to a cell
tower but still unable to make a call. This often occurs in homes,
offices and other buildings in which stucco, concrete or metal
walls may block the signal.
The Signal Booster works with two antennas. The Inside Antenna
communicates with your cellular device and the Outside Antenna
communicates with the cell tower. The Outside Antenna receives
the cell tower signal and sends it through the cable to the Signal
Booster, where it is amplified and re-transmitted much stronger
through the Inside Antenna into the room. When the Inside Antenna
picks up a signal from your cellular device, the Signal Booster
amplifies that signal and transmits it through the cable to the Outside
Antenna and back to the cell tower. (Note: The Signal Booster will
only operate if there is an adequate signal to amplify.)