User Guide

English
Installation and operating instructions Wilo-Stratos GIGA 59
11.3 Acknowledging errors
General
In the event of an error, the error page is displayed instead of the sta-
tus page.
In this case, the following procedure can generally be used for naviga-
tion (Fig. 50):
• To change to menu mode, press the red button.
Menu number <6.0.0.0> flashes on the display.
By turning the red button, it is possible to navigate in the menu as
usual.
• Press the red button.
Menu number <6.0.0.0> appears steady on the display.
On the units display, the current incidence (x) as well as the maximum
incidence of the error (y) are displayed in the format “x/y”.
Until the error can be acknowledged, pressing the red button again
will cause a return to menu mode.
Communica-
tion error
E050 BMS communication
time-out
Bus communication
interrupted or timed out
Cable break
Check cable connection to
building automation
FF
E051 Impermissible DP/MP
combination
Different pumps Request customer service FF
E052 DP/MP communica-
tions time-out
Cable MP communication
defective
Check cable and cable connec-
tions
EE
Electronics
faults
E070 Internal communica-
tion error (SPI)
Internal electronics error Request customer service AA
E071 EEPROM error Internal electronics error Request customer service AA
E072 Power section/fre-
quency converter
Internal electronics error Request customer service AA
E076 Internal transformer
defective
Internal electronics error Request customer service AA
E077 24 V operating voltage
for sensor defective
Sensor defective or con-
nected incorrectly
Check differential pressure
sensor connection
AA
E096 Infobyte not set Internal electronics error Request customer service AA
E097 Flexpump data record
missing
Internal electronics error Request customer service AA
E098 Flexpump data record
invalid
Internal electronics error Request customer service AA
E110 Motor synchronization
error
Internal electronics error Request customer service BA
E111 Excess current Internal electronics error Request customer service BA
E112 Excess rotation speed Internal electronics error Request customer service BA
System
errors
E119 Turbine operation
error (flow in flow
direction; pump can-
not start)
The flow is driving the
pump impeller; electrical
current is being fed back
to the mains
Check the setting; check sys-
tem for proper operation Cau-
tion! Prolonged operation can
cause damage to the module
AA
Classifica-
tion
No. Error Cause Remedy Error type
HV AC
Fig. 50: Navigation in case of error
6.0.0.0
6.0.0.0
1/1 S
10
E000
5.0.0.0
E000