Datasheet

INDEX
329
Q
qualitative data, 303
quantitative data, 303
R
recommendations, as components of usability
test reports, 267
reference ID, as component of content
requirements document, 108
related business functions, 166
remote navigation texting, 139–140
reordering layers in wireframes (OmniGra e),
193–195
required elements, as components of content
requirements document, 108–109
research
conducting, 53–54
theories, 18
research and workshop ideas
content requirements documents, 111–114
funnel diagrams, 301–303
personas, 18–22
sitemaps, 134–140
task models, 53–56
user journeys, 86–89
wireframes, 178–184
research techniques
benchmark testing, 114
call centers, listening in on, 19
conducting depth interviews, 20
conducting ethnographic research, 20–21
conducting research, 53–54
creating healthy perspectives, 182–184
determining pages you need, 137–138
generating ideas, 181–182
identifying themes, 276
immersing yourself in the topic, 111
listening to and observing users, 113–114
open-card sorting, 135–137
practicing presentations, 278–279
prioritizing content, 179–180
prioritizing  ndings, 277–278
using site analytics and search logs, 134
validating sitemaps, 138–140
“what”, 301
“why”, 302–303
resizing
canvas in OmniGra e, 58, 188–189
rectangles in PowerPoint, 70
for wireframes (PowerPoint), 257
right-clicking shapes (PowerPoint), 70
rows, adding to sitemaps (Excel), 156–157
ruler units, changing for wireframes
(OmniGra e), 189–190
rulers, enabling in OmniGra e, 216
running successful workshops, 178–179
S
screenshots
communicating  ndings with, 280
as component of usability test reports, 267
search engine optimization (SEO) teams,
128, 165
search logs, using, 134
senior managers, 272
senior stakeholders, 16, 300
SEO (search engine optimization) teams,
128, 165
separating logged in areas in visual sitemaps, 132
severity indicators, as components of usability
test reports, 267
severity of usability issues, 277
severity-based themes, 276
shading
boxes on sitemaps (PowerPoint), 142–144
buttons in wireframes (Axure), 249–252
cells in sitemaps (Excel), 154–156
as component of funnel diagrams, 299
as component of wireframes, 168
using in spreadsheet sitemaps, 131
using in visual sitemaps, 131
shapes
in user journeys, 92–94, 100–101
in wireframes, 242–244, 261–262
sign-o groups, 166–167
site analytics, using, 134
Sitemap pane (Axure), 240, 241
sitemaps
about, 124
anatomy of, 130–133
audience for, 127–129
creating, 140–157
creating in Excel, 153–157
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