Datasheet

Troubleshooting Installation Problems
The Windows 7 installation process is designed to be as simple as possible. The chances for
installation errors are greatly minimized through the use of wizards and the step-by-step
process. However, it is possible that errors may occur.
Identifying Common Installation Problems
As most of you are aware, installations seldom go off without a hitch. You might encounter
some of the following installation errors:
Media Errors Media errors are caused by defective or damaged DVDs. To check the disc,
put it into another computer and see if you can read it. Also check your disc for scratches
or dirt—it may just need to be cleaned.
Insufficient Disk Space Windows 7 needs at least 16 GB of free space for a 32-bit
installation to execute properly. If the Setup program cannot verify that this space exists,
the program will not let you continue.
Not Enough Memory Make sure your computer has the minimum amount of memory
required by Windows 7 (1 GB). Having insuffi cient memory may cause the installation to
fail or blue-screen errors to occur after installation.
Not Enough Processing Power Make sure your computer has the minimum processing
power required by Windows 7 (1 GHz). Having insuffi cient processing power may cause
the installation to fail or blue-screen errors to occur after installation.
Hardware That Is Not on the HCL If your hardware is not listed on the HCL, Windows 7
may not recognize the hardware or the device may not work properly.
Hardware with No Driver Support Windows 7 will not recognize hardware without
driver support.
Hardware That Is Not Configured Properly If your hardware is Plug and Play-
compatible, Windows 7 should confi gure it automatically. If your hardware is not Plug and
Play-compatible, you will need to manually confi gure the hardware per the manufacturer’s
instructions.
Incorrect Product Key Without a valid product key, the installation will not go past
the Product Key screen. Make sure you have not typed in an incorrect key (check your
Windows 7 installation folder or your computer case for this key).
Failure to Access TCP/IP Network Resources If you install Windows 7 with typical
settings, the computer is confi gured as a DHCP client. If there is no DHCP server to
provide IP confi guration information, the client will still generate an autoconfi gured
IP address but be unable to access network resources through TCP/IP if the other network
clients are using DHCP addresses.
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