Datasheet
The goals of web design
13Lesson 1, Planning Your Website
1
server logs is not particularly useful until it has been organized. This organization of server
log data is done with analytic software. Analytic software takes information such as the type
of browser the visitor is using, monitor resolution, and which pages are most popular, and
then formats this data to provide a useful pro le of a site’s user base. Often analytical tools are
installed on a site and available as the site is running, so you can gather information about the
site’s e ectiveness on a regular basis.
Scenarios and characters
It can be helpful to envision some ctitious users of your site. You can create several characters
and think about how they were introduced to your site, what they hope to achieve while using
the site, and what are their priorities. By envisioning the experience through others’ eyes, you
can gain a more user-focused experienced.
Web analytics
You can obtain analytics data in two ways: through the hosting company, and through third-
party analytic software such as Google Analytics or Omniture. Although many hosting
companies provide free analytics services, the depth of the information might be limited and the
data might not be easy to interpret.
A simple graph of how many pages were visited over a week.
More companies are using advanced analytic software to maintain and improve their website.
Third-party analytic software often requires you to add JavaScript to every page on your website,
which allows the software to begin collecting more speci c data such as how long, on average, users
might be spending on a certain page. In addition to the additional data gathered, another bene t of
third-party analytics is the way they present charts and graphs in a more user-friendly way.
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