Datasheet

CLIENT-SIDE FEATURES 29
Figure 1.14
Scheduling out-of-office
messages for internal
and external recipients
When setting up an out-of-office message for exte r nal recipients, the user can specify that
theresponsegoonlytosenderswhoseaddressis in their Contacts folder or to any sender.
Improved Calendaring and Resource Management
Calendaring, resources, and out-of-office features were not as complete as most of today’s
sophisticated e mail users require. Exchange 2010 and Outlook 2007 have improved each of
these with new features and functions. For many of the calendaring and resource management
features to work properly, Outlook 2007 or later or Outlook Web App 2010 is required.
The Availability service now works between multiple Exchange Server 2010 organizations
provided the cross-organization features are enabled.
Resource Management
One of the biggest hurdles that messaging system managers have had to overcome with
Exchange is how to manage resource calendars. In earlier versions of Exchange, a resource
calendar was nothing more than a mailbox whose calendar was shared with other users or a
mailbox that had scripts or event sinks that allowed for automatic acceptance and processing of
meeting requests for a particular resource. Exchange 2010 improves on the concept of resource
mailboxes. At mailbox creation time (see Figure 1.15), the administrator designates the type of
resource that is being created (room or equipment).
Administrators can then set custom properties, such as room capacity or audiovisual capa-
bilities, for this resource. This information can be viewed within Outlook 2007/2010 when a
user is looking for a resource that suits the user’s requirements. The Resource Booking atten-
dant provides features that control who can book a resource, for how long, and during which
hours, and it also provides conflict information.
Calendar Concierge
As users have become more sophisticated, their calendaring requirements have increased. The
Calendar Concierge is a collection of features that allow for better management of user and
resource mailboxes. The Exchange 2010 Calendar Assistant helps to keep out-of-date meeting
requests from disturbing the user by ensuring that they are presented with only the most recent
meeting request. The Calendar Assistant also reduces the amount of unnecessary messages