Datasheet

learning, how learning can create change and how to manage change to create
learning.
We start by looking at Agile software development in Chapter 2. Those of you
who are already familiar with Agile may prefer to browse this chapter rather
than read it in full. If you are new to the ideas of Agile, you should read the
chapter more thoroughly.
The next three chapters look at knowledge and learning in more detail. Those
anxious to start doing something soon might want to skip ahead and read
Chapter 4, which discusses different types of learning and how we can enhance
learning in our organizations. Chapter 5 expands on this to look at learning in
organizations, and specifically the ideas of Peter Senge.
Having grounded ourselves in knowledge and learning, in the second half of
the book we turn our attention to change specifically. Chapter 6 starts by
looking beyond development at the wider picture of business change, and
considers how software requirements change and how IT changes the people
who use it.
Chapter 7 considers how we can classify change so we can recognize different
types of change, and Chapter 8 follows this up with some theories of change.
Taken together, these chapters help us to understand the nature of change and
why it is difficult.
Chapters 9 and 10 try to pull learning and change together by discussing what
action we can take to create learning and change in our organizations.
If you’re happy in your understanding of learning and change, then you
might want focus on Chapters 3, 8 and 9, where most of the hands-on advice for
day-to-day action can be found. Chapters 10 and 11 contain some more
involved techniques for promoting improvement.
Finally, Chapter 12 pulls everything together and considers where you can
start turning ideas into action.
16 Chapter 1