Datasheet
What Is the Big Deal About Testing? ■ 7
At this point, people rarely go back to their initial assumption 
(in this case, that the customer needs a bicycle) to find out 
whether the additional information (the customer doesn’t want 
to get wet and needs to carry a briefcase) means the whole 
design should be reconsidered. 
The reason seems to be that we make decisions based on our 
own perspective of the situation, rather than use a mechanism 
that would help obtain a more complete picture. As a result, 
we attempt to solve the problem without solving the problem.
MQM.book Page 7 Wednesday, May 7, 2008 11:29 AM










