Datasheet

What Is the Big Deal About Testing? ■ 27
The most common techniques and approaches used in black-
box testing are the smoke test, equivalence partitioning,
boundary value analysis, and user input validation. (For
detailed descriptions of these tests techniques, see
Appendix A.)
Wrapping Up
By now, you can see how testing can help your company’s bot-
tom line in a new product release, saving you considerable
money by catching flaws early in the process and reducing
rework for your team.
We’ve showed you how our approach works in the software
field, but you can apply this method in most any industry and
it’s an excellent way to troubleshoot internal business pro-
cesses.
Our experiences with other test methodologies have led us to
adopt an approach to test design that departs somewhat from
traditional testing. It’s aligned with business outcomes and is
focused on the end-user experience — testing to make sure the
customer will have a satisfactory experience, not just that
developers see the results they expect.
But before we start testing, we have to better understand what
to test.
By setting out clear requirements that align
with your business goals, you’ll save yourself
some headaches and preserve good customer
relations.
MQM.book Page 27 Wednesday, May 7, 2008 11:29 AM