Datasheet

What Is the Big Deal About Testing? ■ 25
This test phase is the last check of the production system for
operational readiness before the system go-live point. This
phase should be a part of the Project Implementation Plan.
Key elements of Operational Readiness testing are:
 End-user setup
 Role definitions and requirements
 Security allocations and passwords
 End-to-end connectivity verification
 Production data verification
 Core business functionality verification
 Removable or read-only system interaction
 Application monitoring tool verification
 Call/Service center support setup
 Support documentation
The quality gates for the Operational Readiness Test are nor-
mally defined by the operations team or, if the operations task
is outsourced, these quality gates can be defined by a combina-
tion of the service providers that host the application and the
internal operations team.
Test Concepts and Techniques
Many test techniques have been developed over the years for
the different test phases, but there are two basic types of test:
The white-box test and the black-box test.
White-Box Testing
White-box testing is also known as clear-box testing, glass-box
testing, or structural testing. The term white box (or glass box)
indicates that the tester knows the code used to execute certain
functionality.
MQM.book Page 25 Wednesday, May 7, 2008 11:29 AM