Datasheet
What Is the Big Deal About Testing? ■ 17
Figure 5: The software test lifecycle is shown running parallel to 
and integrated with the SDLC 
Case Study: Flight Application
We’ll illustrate how the phased approach is applied by examin-
ing the operation of a web-based portal that allows customers 
to book airline flights.
The portal is an easy-to-use, straightforward solution that 
allows customers to search, select, and book flights in the flight 
database. The system interfaces with the centralized booking 
system based on the Systems, Applications, and Products in 
the Data Processing (enterprise resource planning [ERP]) 
financial module. 
Customers have to register before they can use the system. The 
customer-related information is stored in the centralized cus-
tomer relationship management (CRM) system, along with 
users’ passwords. 
MQM.book Page 17 Wednesday, May 7, 2008 11:29 AM










