Datasheet
Troubleshooting Installation Problems
33
Installing Nonsupported Hard Drives
If your computer is using a hard disk that does not have a driver included on the Windows
Vista media, you will receive an error message stating that the hard drive cannot be found.
You should verify that the hard drive is properly connected and functional. You will need to
obtain a disk driver from the manufacturer for Windows Vista and then specify the driver
location by selecting the Load Driver option during partition selection.
Dealing with Incompatible Software Applications
You may have legacy applications that will not run under Windows Vista. Microsoft provides
a Program Compatibility Wizard to help address this issue. You should not use this wizard if
the application makes kernel-level calls or if the application is Windows Vista–compatible. To
use the wizard, perform the following steps:
1. Select Start All Programs Accessories Program Compatibility Wizard.
2. You will see a caution statement that this wizard should not be used for older virus detec-
tion, backup, or system programs. Click the Next button.
3. Locate the program that requires the compatibility settings. Choose from the options that
appear on your screen, and click the Next button:
Select from a list of programs (Windows Vista will detect all currently installed pro-
grams and provide you with a list).
Use the program in the CD-ROM drive.
Locate the program manually.
4. The next option allows you to select the compatibility for the application. Choose from
the options that appear on your screen and click the Next button:
Microsoft Windows 95
Microsoft Windows NT 4.0 (Service Pack 5)
Microsoft Windows 98/Windows Me
Microsoft Windows 2000
Microsoft Windows XP (Service Pack 2)
Do not apply a compatibility mode
5. The next option allows you to configure the display settings for the program. Choose
from the options that appear on your screen, and click the Next button:
256 Colors
640×480 Screen Resolution
Disable Visual Themes
Disable Desktop Composition
Disable Display Scaling on High DPI Settings
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