Datasheet
32
Chapter 1
Getting Started with Windows Vista
TABLE 1.4 Common Installation Problems
Problem Description
Media errors Media errors are caused by defective or damaged CDs or
DVDs. To check the disc, put it into another computer and
see if you can read it. Also check your disc for scratches
or dirt—it may just need to be cleaned.
Insufficient disk space Windows Vista needs at least 15GB of free space for the
installation program to run properly. If the Setup pro-
gram cannot verify that this space exists, the program
will not let you continue.
Not enough memory Make sure that your computer has the minimum amount
of memory required by Windows Vista (512MB). Having
insufficient memory may cause the installation to fail or
blue-screen errors to occur after installation.
Not enough processing power Make sure that your computer has the minimum pro-
cessing power required by Windows Vista (800MHz).
Having insufficient processing power may cause
the installation to fail or blue-screen errors to occur
after installation.
Hardware that is not on the HCL If your hardware is not listed on the HCL, Windows Vista
may not recognize the hardware or the device may not
work properly.
Hardware with no driver support Windows Vista will not recognize hardware without
driver support.
Hardware that is not configured
properly
If your hardware is Plug and Play–compatible, Win-
dows should configure it automatically. If your hard-
ware is not Plug and Play–compatible, you will need
to manually configure the hardware per the manufac-
turer’s instructions.
Incorrect product key Without a valid product key, the installation will not go
past the Product Key screen. Make sure that you have not
typed in an incorrect key (check your Windows Vista
installation folder or your computer case for this key).
Failure to access TCP/IP network
resources
If you install Windows Vista with typical settings, the
computer is configured as a DHCP client. If there is no
DHCP server to provide IP configuration information, the
client will still generate an autoconfigured IP address but
be unable to access network resources through TCP/IP if
the other network clients are using DHCP addresses.
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