User manual

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C o n fi gura t o r 3 . 0 U s e r M a n ua l A9 - 0 0 0 - 0 0 2 7 R E V 1 . 0 - 1 -

Version 3.0

User Manual

Revised July 23, 2010

Thank you for purchasing a WiebeTech™ product. Configurator 3.0 is a software application that comes

free with your WiebeTech product and is compatible with Microsoft Windows XP, Vista, Windows 7 and

Mac OS X. Configurator 3.0 gives you the ability to adjust various firmware settings of your product and

set up a RAID on RTX™400-QR. If you need help using or configuring your product, WiebeTech offers

free phone support for 90 days after purchase (1-866-744-8722), or email support anytime at

support@wiebetech.com.

Table of Contents

1. Requirements

2. Installing Configurator 3.0 2

2.1 Windows Installation 2

2.2 Mac Installation 2

3. Using Configurator 3.0 3

3.1 Details Tab 3

3.2 Options Tab 3

3.3 RAID Tab

3.4 RTX220-QR Tab

4. Frequently Asked Questions (FAQ) 8

5. License Agreement 9

Summary of content (9 pages)

PAGE 1
Version 3.0 User Manual Revised July 23, 2010 Thank you for purchasing a WiebeTech™ product. Configurator 3.0 is a software application that comes free with your WiebeTech product and is compatible with Microsoft Windows XP, Vista, Windows 7 and Mac OS X. Configurator 3.0 gives you the ability to adjust various firmware settings of your product and set up a RAID on RTX™400-QR.
PAGE 2
WiebeTech 1. Requirements Operating System: Windows XP/32, Vista/32 and Vista/64, Windows 7/32 and Windows 7/64, or Intel Macs running OS X 10.5 or 10.6 Connections: FireWire 400 (1394a), FireWire 800 (1394b), or USB only Products: RTX400-QR, RTX220-QR and other WiebeTech products that use an Oxford 93x chipset 2. Installing Configurator 3.0 Configurator 3.0 can be found on our webpage (http://www.wiebetech.com/software/configurator.php) or on the WiebeTech Product CD in the WiebeTech Extras folder.
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WiebeTech 3.1 Details Tab Supported products: WiebeTech products that have an Oxford 93x chipset, including ToughTech Q, RTX220 (all models), and RTX400-QR. 3.1.1 Product ID Displays the name of your product. It cannot be changed. 3.1.2 Firmware Time/Date/Version Shows the time, date, and version number of the currently installed firmware. This application cannot be used to change the firmware version. 3.1.3 Chip ID This 6-digit number indicates the FireWire chip ID reported to the computer.
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WiebeTech 3.2.3 Enable ATAPI UDMA Older ATAPI Devices may not support UDMA while newer ones do. Enabling this setting will allow an ATAPI device (such as a CD-ROM drive) to use UDMA data transfer mode. This may improve the data transfer speeds of devices other than hard drives. 3.2.4 Disable cache flushing When data is read from or written to the drive, it is stored in the drive’s cache memory.
PAGE 5
WiebeTech fast on reads but slower than a single disk on writes. RAID 3 can be used with 3 or 4 disks and can utilize hot spares. 3.3.2.4 RAID Level 5 RAID 5, also known as Block-Interleaved Distributed Parity, is the most popular RAID type due to its optimal balance between reliability and performance. Data and parity information is subdivided and distributed across all disks. RAID 5 can withstand the failure of any one drive. RAID 5 can be used with 3 or 4 disks and can utilize hot spares. 3.3.2.
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WiebeTech Mac OS X Mac OS X versions since 10.4 do not have any limitations with volumes larger than 2.2TB. You can format the volume as normal no matter what size hard drives you are using. 3.3.6 Configuring Your RAID First you need to startup RTX400-QR without any drives inside and Configurator closed. After approximately 15 seconds you can open up Configurator. Still without drives in the enclosure, select the bubble next to your desired RAID type.
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WiebeTech 3.4 RTX220-QRTab Supported Product: RTX220-QR 3.4.1 Configuration PIN This feature allows you to set a PIN to prevent unauthorized configuration. The default PIN is 0000. RTX220-QR only requires you to enter a PIN if a different value has been set. 3.4.2 Buzzers Place a check in the boxes to indicate which warning/alarm buzzers you want to be activated. 3.4.2.1 System Warning Buzzer This buzzer will sound when a drive reaches a default temperature, or a temperature that you set (see section 3.4.
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WiebeTech 4. Frequently Asked Questions (FAQ) Q: What should I do on a reboot when RTX400-QR prompts me to “Re-init” the RAID? A: Short answer: Do not do anything unless you wish to erase all data and re-initialize the RAID. After a few seconds, the message will disappear and the RTX400-QR will finish booting up.
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WiebeTech 5. License Agreement This License Agreement (the “License”) is a binding agreement between you (either an individual or an entity) and CRU Acquisitions Group, LLC (“CRU”) that specifies approved usage of this software product (the “Software”). By clicking “Accept” below, you indicate your full agreement with the following provisions. 1. This computer Software product may only be used in conjunction with registered WiebeTech brand hardware products.