RTX™ 4-bay USER MANUAL Revised March 20, 2012 Models covered: • RTX400H-SV • RTX410-3QJ, • RTX410-3SJ, • RTX410-XJ Features • TrayFree technology – no need to install your hard drives into trays. Simply slide in a SATA drive and shut the door. • Patented, custom SATA drive interface is built to withstand thousands of drive insertions. • Fast data connection options: USB 3.0, eSATA, FireWire 800, and multi-lane SAS/SATA. • Sturdy aluminum case provides excellent heat dissipation and rugged durability.
CRU Table of Contents 1. Pre-Installation Steps 2 1.1 Accessories 2 1.2 Identifying Parts 3 1.3 RTX 4-bay host connections 3 2. Using RTX 4 2.1 Installing a Hard Drive 4 2.2 Connecting and Powering RTX 4 3. Usage with Mac and Windows Operating Systems 4 3.1 Usage with Macintosh Computers 4 3.1.1 Compatibility 4 3.1.2 Formatting a drive 4 3.1.3 Mounting and unmounting volumes 5 3.1.4 Creating a boot drive 5 3.2 Usage with Windows Computers 5 3.1.1 Compatibility 5 3.1.
CRU 1.2 Identifying Parts Take a moment to familiarize yourself with the parts of RTX. This will help you to better understand the remaining instructions. RTX TrayFree bay Ejection handle Key Lock Power and Access LEDs Rear of RTX 4-bay RTX410-3QJ shown here. For information on the host connections of other RTX 4-bay models, see section 1.3. 7.5cm Fan USB 3.0 Port FireWire Port eSATA Port Power Supply Fan Power Switch Power Connection Port 1.
CRU 2. Using RTX 2.1 Installing hard drives RTX features TrayFree technology, so installing a hard drive couldn’t be easier! Simply pull the ejection handle to open the door, slide a SATA drive inside, and shut the door behind it. 2.2 Connecting and powering RTX Plug in the data cable and power cord. RTX can connect to your computer in one of several ways. Cables for all data connection types are included for your convenience. Plug the power adapter cable into a grounded electrical outlet.
CRU 3.1.3 Mounting and unmounting volumes If the hard drives installed in the product are already formatted, an icon representing the drive’s volume will appear (mount) on the desktop. You can begin using the volume right away. If the drive is unformatted, a message will appear on the desktop saying that the disk is unreadable. You can use OS X’s Disk Utility to easily format the drive (see section above).
CRU e) If you are prompted to select a partition type, select MBR for volumes 2TB or smaller, or GPT for volumes larger than 2TB. Note: Windows XP does not support GPT or volumes larger than 2TB. f) Click through several more windows, leaving the default settings, until you see a window that allows selection of a file system. Choose NTFS and enter a name for the new volume.
CRU Q: Why is my hard drive experiencing data corruption? A: Many things can cause data corruption on hard drives, whether they are inside your computer or inside an external storage product. Malicious software, OS bugs, failure to properly disconnect external devices, or no reason at all. Data corruption or loss is therefore not covered by warranty (this is the case with all rational companies in the storage industry). The first thing to try is restarting both the computer and the external device.
CRU 6. Technical Specifications Product name Interface Types Drive Types Supported Support for Drives over 2 Terabytes LED RTX400H-SV , RTX410-3QJ, RTX410-3SJ, RTX410-XJ • RTX “SV” models: single port-multiplied eSATA • RTX “3QJ” models: FireWire 800 (400 compatible), eSATA, USB 3.0 • RTX “3SJ” models: eSATA and USB 3.0 • RTX “XJ” models: SFF-8088 multi-lane SAS/SATA 6Gbps 3.