User manual

WiebeTech
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4.1.2 MODE #2: Remove HPA temporarily but ignore DCO
This mode temporarily allows you to view information hidden by an HPA (to “see behind the curtain”)
without removing it. No permanent changes are made to the hard drive. When the hard drive is
disconnected from the write-blocker, the HPA remains in place. Any DCO is left untouched.
4.1.3 MODE #3: Remove HPA permanently but ignore DCO
This mode permanently removes any HPA, making the data behind it visible. When the hard drive is
disconnected from the write-blocker, the HPA is not reinstated. Any DCO is left untouched.
4.1.4 MODE #4: Permanently remove them both
Any HPA and/or DCO are permanently removed, making all of the data behind them visible. When the
drive is disconnected from the write-blocker, the HPA and DCO are not reinstated.
4.2 Firmware Updates (Requires FireWire connection)
A firmware update may be available for your forensic product. Forensic Software Utility, a free application
included on the product CD and on the WiebeTech website, can detect this and install updated firmware
on your device. If your product is running outdated firmware, you will see the message below upon
launching the Forensic Software Utility application.
To update the firmware, follow these steps:
1. Click “Proceed with Update” to begin the
update process.
2. You will see a status bar showing the progress
of the update.
3. When the update is complete, you will see a
message that says “Firmware is now up to
date.”