User`s manual

WiDRIVE DX-325 User’s Guide

8 Trouble Shooting

Queson Answer

I cannot detect WiDRIVE on computer’s wire-

less network connecon. What could be the

cause?

This could be due to a weak wireless signal or inter-

ference from other devices (radio, cordless phone,

microwave oven, etc).

Do check that the WiDRIVE is operang in AP mode.

A computer will not be able to detect if WiDRIVE is

switched to Client Scan mode.

To ensure a good wireless signal, you may place WiD-

RIVE closer to your computer and make sure no me-

talic obstrucon is blocking the embedded antenna.

You may also try renewing the wireless network con-

necon on your computer and start a new network

scan. This can be done by selecng [Repair] opon

on the Windows’s Wireless Network Connecon.

I forgot the Admin user name and password

for login WiDRIVE, what can I do?

Restore WiDRIVE to its original factory condion by

powering up WiDRIVE and then pressing the reset

buon using a paper clip.

I cannot access the HDD installed in the WiD-

RIVE.

Follow the instrucons in “HDD Installaon” on page

5. Please make sure you have installed your HDD cor-

rectly.

I cannot nd any WiDRIVE by using my WiD-

RIVE Ulity, what can I do?

The UPnP service might be blocked by rewall in-

stalled in your computer. Please turn o the rewall

service on Windows as well as your anvirus applica-

on and then try again.