Setting up Wideye Sabre 1™ with BGAN LaunchPad Version 1.0 02 August 2010 inmarsat.com/bgan Whilst the information has been prepared by Inmarsat in good faith and all reasonable efforts have been made to ensure its accuracy, Inmarsat makes no warranty or representation as to the accuracy, completeness or fitness for purpose or use of the information.
Contents Introduction 1 Introduction 1 1.1 About this guide 1 1.2 Other sources of information 1 1.3 Upgrading software 1 Getting Started 2 3 2 2.1 Physical characteristics 2 2.2 Interfaces 2 2.3 Services 2 Setting up the terminal 3 3.1 Installing the SIM card and battery 4 3.2 Powering on and charging the battery 5 3.3 Obtaining a GPS fix 6 3.4 Connecting the terminal to your computer 8 3.5 Installing BGAN LaunchPad 9 3.
Managing the terminal 23 7 Enabling or disabling audio screen 23 8 Restarting the terminal 23 Telephony settings 24 9 Viewing telephone numbers 24 10 Setting up call forwarding 25 11 Setting up call barring 26 12 Setting up caller ID 27 13 Setting up call waiting 28 14 Configuring Interface Status 29
Introduction 1 Introduction 1.1 About this guide This document introduces the Wideye Sabre 1™ terminal and explains how to set up the terminal for use on the BGAN network, register with the network and set up data, voice and text connections. It is intended for first time end-users, Distribution Partners, Service Providers and anyone who wants to use a BGAN terminal to connect to the BGAN network and use network services. A previous knowledge of satellite communications is useful, but not essential.
Getting Started 2 Introducing the terminal This section introduces the physical characteristics, interfaces and services available on the Wideye Sabre 1 (also referred to as the “terminal” throughout this document). 2.1 2.2 2.3 Physical characteristics Item Specification Manufacturer Add Value Physical dimensions 295mm x 195mm (11.6in x 7.7in.) Weight (including battery) 1.65kg (3.
3 Setting up the terminal This section explains how to set up the Wideye Sabre 1 terminal and connect to the BGAN network. The steps described are: a. Installing the SIM card and battery. b. Powering on and charging the battery. c. Installing BGAN LaunchPad on your computer. d. Obtaining a GPS fix. e. Connecting the terminal to your computer using the Ethernet interface. f. Defining DNS Settings. g. Pointing the terminal and registering with the BGAN network.
Minimum system requirements for BGAN LaunchPad The following are the minimum hardware and software requirements for using BGAN LaunchPad to manage the Wideye Sabre 1 on your computer. Hardware requirements You must have the following on your computer: 3.1 • Support for Ethernet. • Intel Pentium III CPU, or equivalent. • 100Mb of free hard disk space. • 128Mb of RAM. • CD-ROM drive.
c. Insert the SIM card, with the gold contacts facing left as shown, into the SIM slot. The SIM card can be removed by pressing on the card and removing it from the slot. d. Installing the battery: e. To charge the battery, insert the Power Adapter connector fully into the Power socket. Do not remove the battery from the Sabre whilst it is charging. 3.2 Powering on and charging the battery To power the terminal using the power adapter: a.
b. Insert the plug end into any AC outlet between 100 and 240 VAC. c. Press and hold the On/Off Switch for 3 seconds. d. The wideye logo is displayed on the LCD: Note 3.3 The battery charges automatically whenever the terminal is connected to a power source. Obtaining a GPS fix The BGAN network requires a valid GPS fix to successfully register your BGAN terminal. To obtain a GPS fix: a.
e. For subsequent use, the terminal will not acquire a new GPS, but will prompt the user if previously stored GPS coordinates should be used. f. Use the Up and Down Buttons to select Yes and then press Enter if stored coordinates should be used, or select No and press Enter if a new GPS location is required, then repeat steps a. through d. About GPS The Global Positioning System (GPS) uses 24 orbital satellites to fix the position of the terminal anywhere on the globe.
3.4 Connecting the terminal to your computer Connecting over Ethernet Note For the Ethernet interface to work without any further setup, your computer must be configured to obtain an IP address and a DNS server address automatically. To check that these settings are configured on your computer, refer to the documentation for your operating system. Note For details on how to configure DNS Server addresses for the terminal, refer to Ethernet on page 20.
3.5 Installing BGAN LaunchPad To install BGAN LaunchPad on your computer: a. Insert the BGAN LaunchPad Installation CD into your computer's CD-ROM drive. b. Follow the on-screen instructions. Interfacing with the BGAN terminal BGAN LaunchPad is Inmarsat’s easy-to-use software interface, that provides step-bystep instructions on connecting to the BGAN network and setting up satellite connections.
b. c. BGAN LaunchPad suggests the recommended pointing angle and direction to correctly position the terminal. • Using the terminal’s built-in compass, rotate the terminal left or right until it points in the correct horizontal direction, known as the azimuth. Make sure the compass is horizontal to get an accurate reading. • Tilt the terminal slowly up or down until it points in the correct vertical direction, known as the elevation.
Tip You can make or receive phone calls and send and receive a text message even if you do not have an IP data connection. Automatic mode Terminal automatic data connection – By default, the terminal automatically opens a data connection after you register with the network.
Voice and Data Connections 4 Making voice, data and text connections 4.1 Making a voice connection You can use any of the following interfaces to make and receive voice calls: 4.2 • Wideye Sabre 1 corded analog handset (RJ11 phone). • Bluetooth handset supporting cordless telephone profile (CTP).
Opening a standard data connection By default, when you first register with the BGAN network, the terminal opens a standard IP data connection. The standard connection is an always-on, best effort connection and is suitable for most basic data applications. It is charged by the amount of data sent and received. To check that the standard connection is open, select the Data tab in BGAN LaunchPad.
Each streaming class connection is charged by the length of time that the connection is live. When you open a streaming connection, the standard connection is closed. Tip By default, error correction (also called network packet retransmission) is switched off. Inmarsat recommends that you turn error correction off for UDP/IP connections, as this feature is not required for this connection type. Refer to “BGAN and IP data connections” for details. To open a streaming connection: a.
Configuring a dedicated streaming connection In addition to the default connections, BGAN LaunchPad enables you to configure and open one or more dedicated streaming connections (you can associate one of the icons shown above with a dedicated streaming connection). These are assigned to specific applications, for example Win Media, to ensure that the connection for this application’s data is not shared with any other application.
b. In this scenario, you have set up a dedicated streaming connection for Win Media. The standard connection is currently open. The newly-created dedicated streaming IP data connection (Win Media) has been added to the list of available connections. c. Select the required dedicated streaming connection, for example Win Media. The following message is displayed, asking you to confirm that you want to open a dedicated connection in addition to your current connection: d. Click on OK.
To check the default APN is set correctly: a. Select BGAN Services > LaunchPad APN Options. The APN Configuration screen is displayed: b. Verify the Current Default APN text box to ensure you are connected to the correct APN. If not, either: • Click on Fetch from SIM, or • Select the required APN from the Select APN drop-down list and click on Make default. To check that the APN for a specific data connection is set to the default: a. In BGAN LaunchPad, select the Data tab.
b. Verify the displayed APN in the Select APN field. If it is not correct, select the required APN from the drop-down list and click on OK. Tip 4.3 Some Distribution Partners assign usernames and passwords to the APN. You may need to enter these when accessing or changing APN details. Sending or receiving a text message You can send text messages from a BGAN terminal to another BGAN terminal and from a BGAN terminal to a mobile phone.
Configuring Terminal Interfaces 5 Bluetooth 5.1 Introduction Note the following about Bluetooth connections on the Wideye Sabre 1: • You can connect a Bluetooth handset, a Bluetooth headset or a Bluetooth data device to the built-in Bluetooth antenna on the terminal. One device at a time can connect to the Bluetooth interface. • The terminal supports various Bluetooth profiles. Remember to activate/install the profile(s) you are going to use on your computer.
• The current discoverability mode is displayed as either Enable or Disable. You can change this if required. • The current passkey displays as encrypted text in the Default Passkey text box. The default is 0000, but you can change this if required. Note c. The Bluetooth device that you want to pair with must also be enabled. Click on List Bluetooth Devices to list all Bluetooth devices within range.
a. Select Terminal > Configure Ethernet. The following screen is displayed: b. Check either Bridge Mode or Router Mode, or alternatively turn the Ethernet interface Off. c. Click on Advanced to configure DHCP and DNS settings. The DHCP Configuration screen is displayed: d. Turn the DHCP Server On, if required. The screen displays the current DHCP Address Range, and the IP addresses of the 1st and, if required, 2nd DNS Server. e.
f. If you chose Router Mode, and you are using a DNS Server with a static IP address, you can change the IP address of the DNS Server. Type in the IP address of the 1st, and, if required, the 2nd DNS Server. g. Click on OK to save settings.
Managing the terminal 7 Enabling or disabling audio screen The terminal has a built in audio buzzer which you can use to assist you in pointing the terminal. To turn the audio buzzer on or off: a. Select Terminal > Audio Screen. The Audio Screen dialog box is displayed: b. Check either On or Off to switch the audio screen on or off as required. c. 8 Click on OK to save the setting, or on Cancel to exit without saving.
Telephony settings 9 Viewing telephone numbers You can display the terminal’s telephone numbers in LaunchPad if they have been supplied by your service provider. To do this: a. Select BGAN services > Telephony Settings (or click on Advanced in the Phone window). The Telephony settings window is displayed: b. The telephone numbers available to you are displayed in the Telephone numbers tab.
10 Setting up call forwarding You can forward incoming calls to another phone using the Call Forwarding options. To select call forwarding options: a. Select BGAN services > Telephony Settings: (or click on Advanced in the Phone window). The Telephony Settings window is displayed. b. Select the Call Forwarding tab. The following window is displayed: c. From the drop-down list, select the service on which you want to set up call forwarding, either Voice or Data. d.
11 Setting up call barring You can bar selected types of outgoing or incoming call using the Call Barring options. Before you can do this, you must enter the PIN supplied by your Service Provider. To select call barring options: a. Select BGAN services > Telephony Settings: (or click on Advanced in the Phone window). The Telephony Settings window is displayed. b. Select the Call Barring tab. The following window is displayed: c.
12 Setting up caller ID You can enable caller ID if you want to see the number of an incoming caller, or allow a caller to see your number. To set up caller ID: a. Select BGAN services > Telephony Settings: (or click on Advanced in the Phone window). The Telephony Settings window displays. b. Select the Caller ID tab. The following window is displayed: c. Check Allow Called Party to see your number if you want to allow the caller to see your number. d.
13 Setting up call waiting You can enable call waiting if you want to be notified that another caller is waiting which you are on a call. To set up call waiting: a. Select BGAN services > Telephony Settings: (or click on Advanced in the Phone window). The Telephony Settings window is displayed. b. Select the Call Waiting tab. The following window is displayed: c. Check Enable Call Waiting to activate call waiting, or uncheck to turn call waiting off. d.
14 Configuring Interface Status a. Select BGAN services > Telephony Settings: (or click on Advanced in the Phone window). The Telephony Settings window is displayed. b. Select the Interface status tab. The following window is displayed: c. Check US or European Caller Line ID Phone connected or Disable Telephone interface if no interface is required.. d. If required, click on Current Values to display the current network settings for this service. e.