Specifications

Appendix 7
Troubleshooting Guide
This section provides a list of commonly encountered problems, their possible causes and solutions.
1.
2.
3.
Problem SolutionS/N
SABRE™ I fails to turn on,
or functions
intermittently when
powered by the battery.
Possible Cause
Turn on SABRE™ I using the power from the mains via the
power adapter. Proceed on with the following steps only
if SABRE™ I could be turned on successfully.
The internal battery needs
recharging.
The internal battery is not
inserted properly.
The internal battery
contacts are dirty or
damaged.
Extended GPS position
acquisition time. (Up to 10
minutes.)
Presence of obstructions
between SABRE™ I and the
Satellite.
Window glass reduces the
signal strength of the
incoming and outgoing
satellite signal.
The antenna is not aligned
in the direction of the
Satellite.
Charge the internal
battery. Check the level of
the battery indicator in the
display.
Re-insert the internal
battery and make sure that
the internal battery is
inserted properly.
Clean the internal battery
contacts if necessary.
Replace the internal
battery if the contacts are
damaged.
Point SABRE™ I’s antenna
such that it has clear view to
the open sky.
If SABRE™ I is placed at an
unobstructed open area,
then it is recommended to
make it lay flat facing the sky
to obtain GPS fix quickly. If
SABRE™ I is placed near
window, then it is
recommended to place it at
about 45 elevation angle
facing the clear sky to obtain
a new GPS fix
Ensure that there are no
obstructions between
SABRE™ I and the BGAN
Satellite.
With the help of the
compass and /or Launch
Pad “Help me Setup BGAN”
feature, ensure that
SABRE™ I is pointing
SABRE™ I fails to obtain
a GPS fix.
SABRE™ I is unable to
receive a signal or the
signal that is received
from the satellite is
weak.
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