USER INSTRUCTIONS THE DREAM™ SERIES D-PA model RIC Receiver-in-canal
YOUR WIDEX HEARING AID (To be filled out by the hearing care professional) DREAM440 DREAM330 DREAM220 DREAM110 Programs: Master Audibility Extender Music Audibility Extender TV Audibility Extender Comfort Audibility Extender Reverse focus Audibility Extender Phone Audibility Extender Zen Audibility Extender Master + Zen Audibility Extender Master + Reverse focus Audibility Extender Master + Phone Audibility Extender Zen+ Audibility E
CONTENTS SYMBOLS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 THE HEARING AID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Acoustic indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 The battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Inserting the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Low battery indication . . . . . . . . . . . . . . . . . . . . .
SYMBOLS The following symbols will be used throughout the manual: WARNING Messages with this heading indicate serious adverse reactions, potential safety hazards and inadequate performance of device. CAUTION Messages with this heading indicate/include information regarding any special care to be exercised. Non-ionizing radiation. Not for general waste.
THE HEARING AID The illustration below shows the hearing aid without the ear-set. The choice of ear-set solution depends on your specific needs. Please refer to the separate ear-set user manual. 1. Microphone openings 2. Battery drawer (on/off function) 3. Nail grip 4.
NOTE In addition to these user instructions, a separate user manual is provided describing the various ear-set solutions available for your hearing aid: “Ear-sets for Widex BTE hearing aids”. WARNING This booklet and the manual “Ear-sets for Widex BTE hearing aids” contain important information and instructions. Read these booklets carefully before you start using the hearing aid. NOTE Your hearing aid, ear-set and accessories may not look exactly as illustrated in this booklet.
They are to be programmed by licensed hearing care professionals (audiologists, hearing aid specialists, otolaryngologists) who are trained in hearing (re) habilitation as well as tinnitus management. Description of device Your hearing aid is used with an ear-set which consists of an earwire and an ear-tip, in which the receiver is placed.
Acoustic indicators The hearing aid may be set to produce a signal to indicate the use of certain functions. The signal may be a spoken message or tones. The signal can also be deactivated.
The battery We recommend zinc-air batteries. Use a size 10 battery for the hearing aid. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiration date and the recommendations on the battery pack regarding disposal of used batteries. Otherwise there is a risk that the battery life may be reduced. Inserting the battery Before inserting a new battery into the hearing aid, remember to remove the adhesive tab.
Place the battery in the drawer as illustrated, so that the plus (+) sign on the battery is facing towards you when you hold the hearing aid as shown. You can use the battery magnet provided to steer the battery into place. If the battery drawer does not close easily, the battery is incorrectly inserted. When changing battery, it is a good idea to hold the hearing aid over a table. Always place the battery in the actual battery drawer as illustrated and not in the open space inside the hearing aid.
Low battery indication An acoustic indicator will sound when the battery is nearly exhausted, unless this function has been disabled (see page 8). We recommend that you always have a spare battery with you. WARNING Never leave an exhausted battery in the hearing aid. Exhausted batteries may leak, damaging the hearing aid. WARNING Your hearing aid may stop functioning, for instance if the battery is exhausted.
Turning the hearing aid on and off The battery drawer of the hearing aid also functions as the on/off switch. Close the battery drawer to turn on the hearing aid. An acoustic indicator will indicate that the hearing aid has been switched on unless this function has been disabled. Open the battery drawer to turn off the hearing aid. NOTE: Another way to verify that the hearing aid is turned on is to cup it in your hand. If it is on, it will whistle.
Right/left identification If you wear hearing aids on both ears, the hearing aids can be provided with colored marks (red mark = right and blue mark = left). The arrow shows the position of the identification mark.
Positioning the hearing aid Place the hearing aid behind the ear, so that the earwire rests comfortably on the ear, close to your head. Insert the ear-tip into the ear canal while holding the lower part of the earwire. The illustrations show an open ear-tip. For further information on ear-tip types, anchors and procedures, see the separate ear-set user manual provided.
Removing the hearing aid Remove the hearing aid from its position behind the ear. Carefully pull the ear-tip out of the ear canal, while holding the lower part of the earwire. If the ear-tip is provided with an extraction cord, take hold of this and carefully pull the ear-tip out of the ear canal.
Volume adjustment The hearing aid volume is adjusted automatically in accordance with your sound environment. If you have a remote control, you can also adjust the volume manually or mute your hearing aid. Any adjustment of the volume setting will be canceled when your hearing aid is turned off, or when you change program. Depending on hearing aid features and setting, any change you make will affect both hearing aids.
To mute the hearing aid with a remote control: Keep pressing the volume down key on the remote control after the long beep-tone has sounded and until it stops. Pressing one of the volume keys briefly will bring back the sound. NOTE: Your hearing aid can be set to gradually increase the amplification provided to allow you to acclimatize yourself to the sound through the hearing aid. Therefore you may notice an increase in level after a period of time.
Lost partner alarm (Note: Only applicable if this feature is available and has been activated by your hearing care professional.) If one of your hearing aids falls off your ear, and/or the battery is exhausted, a tone signal and a spoken message will sound two times in the other hearing aid, and a diode will flash on both hearing aids. When the lost hearing aid is repositioned, and/or the battery is exchanged, the diodes stop flashing.
Programs By default your hearing aid has one program. However, with a remote control a number of additional programs, plus the special Zen program called Zen+ can be made available. Please also refer to the user instructions for your remote control.
Zen program Your hearing aid may be provided with a unique optional listening program called Zen. It makes musical tones (and sometimes a rushing noise) in the background. These sounds are shaped according to your hearing loss. The Zen program may be used alone (without amplification) in quiet when you are not required to hear surrounding sounds. Or, it may be used with amplification so both the surrounding sounds and the generated sounds (fractal tones and noise) are heard together.
Benefits The Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus. Indications for use The Zen program is intended to provide a relaxing sound background (i.e., music/noise source) for adults who desire to listen to such a background in quiet.
Precautions To ensure the safety and effectiveness of the Zen program when used as a sound therapy tool for tinnitus, the tinnitus management program must be designed and conducted by Hearing Healthcare Professionals who are trained in tinnitus management. A tinnitus management program should include a complete audiological evaluation, tinnitus diagnosis, counseling, use of proper amplification and/or sound therapy tools.
Risks There are no known risks or side effects associated with the use of the Zen program.
Switching between the listening programs If you have a remote control, you can change programs with a simple push of the program key. Each time you change program, an acoustic indicator will sound unless this function has been disabled.
Using a telephone When using a telephone, we recommend that you hold the telephone against your head at an angle above your ear, rather than directly against the ear. If the sound is not optimal, try moving the telephone earpiece to a slightly different position.
CLEANING The following cleaning accessories are available for the hearing aid and ear-set*. For cleaning the ear-set, see the user manual “Ear-sets for Widex BTE hearing aids.” 1. Cloth 2. Long wax removing tool 3. Short wax removing tool 4. Brush 2. 1. 3. 4. Contact your hearing care professional if you need additional supplies of cleaning accessories. * Selection depends on ear-set type.
The hearing aid Clean the hearing aid after use with the cloth provided. WARNING Never use water or cleaning solutions to clean the hearing aid, as this may cause it to malfunction. When the hearing aid is not in use, keep it in a warm, dry place with the battery drawer open to ventilate the hearing aid and allow it to dry.
ACCESSORIES A variety of assistive listening devices are available for your hearing aid. RC-DEX remote control TV-DEX for listening to TV and audio M-DEX for cell phone applications and remote control FM+DEX the FM+DEX is a high-quality streaming device designed specifically for Widex hearing aids For help in determining whether you could benefit from a remote control or other accessories, please consult your hearing care professional.
IN CASE OF MALFUNCTION Problem Potential cause Solution The hearing aid is completely silent The hearing aid is not turned on Make sure the battery drawer is closed The hearing aid volume is not powerful enough Your ear is blocked by earwax Contact your ENT doctor/physician Your hearing may have changed Contact your hearing care professional The hearing aid whistles continuously Your ear is blocked by earwax Contact your ENT doctor/physician Your two hearing aids are not working in synchrony
Problem Potential cause You hear “interrupted” speech (on and off) from the hearing aids or no speech (muted) from the transmitting ear. a. The battery in one a. Replace battery in of the hearing aids one or both hearing has expired aids b. Strong electrob. Move away from magnetic interferknown sources of ence in the vicininterference ity Solution Note: This information covers only the hearing aid. See the “Ear-sets for Widex BTE hearing aids” user manual for information specific to your ear-set.
CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your hearing aid: CAUTION • Turn off your hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days. • When the hearing aid is not in use, keep it in its case in a dry location out of reach of children and pets. • Do not expose the hearing aid to extreme temperatures or high humidity.
WARNINGS WARNING Hearing aids and batteries can be dangerous if swallowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a physician immediately and the 24 Hour National Button Battery Ingestion Hotline at (202) 625-3333. • Keep hearing aids and their parts, accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves.
WARNING • Please note that when using any type of hearing aid, you must allow regular ventilation of the ear. If the ear is not adequately ventilated, there may be a slightly increased risk of infection or disease in the ear canal. We therefore recommend that you remove the hearing aid and ear-set from your ear when you go to bed, to allow the ear canal to be ventilated. If possible, you should also remove your hearing aid and ear-set during the day if there are any periods when you do not need them.
CAUTION • Your hearing aid has been tested for interference according to international standards. Nevertheless, it is possible that unforeseen interference may occur in the hearing aid due to electromagnetic radiation from other products such as alarm systems, room surveillance equipment and cell phones.
ADVICE NOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions. However, the hearing aid can help you to make the best possible use of your remaining hearing ability. You should also bear in mind that it can take time to get used to a new hearing aid and new sounds. • In most cases, using the hearing aid infrequently will not permit you to gain full benefit from it.
Adapting to your hearing aids Congratulations for taking the first steps toward restoring your communication skills with the purchase of state-of-the-art hearing aids from Widex. Because many of the sounds you may now hear have not been fully audible without hearing aids, we urge you to take a few minutes to perform the following simple activities in the order listed. Do these first in quiet settings, then try them in noisier surroundings.
• We hear in our brain, not in our ears. It will take your brain some time to fully adapt to the new sounds you are hearing. It is not unusual, for example, to hear certain sounds, such as your own footsteps, or a newspaper rustling, or the refrigerator humming, that people with normal hearing take for granted and thus don’t consciously process. Be patient and allow yourself a few weeks to adapt. Your brain will learn to ignore them if they are not important.
REGULATORY INFORMATION The following Table summarizes the technical details of the WidexLink technology as it is implemented in the DREAM™ hearing aids. Hearing aids RC-DEX Antenna type TM-DEX Bluetooth* NOAHlink Inductive an- Inductive Inductive an- Embedded tenna antenna tenna ceramic antenna Antenna di- Ø1.8 mm, Ø8 mm, Ø6 mm, mensions L - 4.
Channel Hearing aids RC-DEX TM-DEX Single chan- Single nel radio channel radio Single chan- 5 logical nel radio channels Bandwidth 660 kHz (-15 660kHz dB) (-15 dB) 1 MHz Data-rate 212 kbit/second (raw channel capacity) Data flow Simplex or Simplex Simplex or Time division semi-duplex capability semi-duplex duplex capability capability (TDD) Random Access – no collision avoidance 212 kbit/sec- 2.
(Benefits) The use of wireless transmission allows convenient and synchronized control of hearing aid functions. The DREAM wireless hearing aids share input information between the two partner hearing aids. In so doing, the wearers would experience the following additional user benefits (only when wearing binaural DREAM hearing aids). Synchronization of volume control settings between hearing aids – The volume in both hearing aids will change when the VC is adjusted on one ear.
(Contraindications): • Congenital or traumatic deformity of the ear • Active drainage from the ear within 90 days • History of rapid progressive hearing loss within previous 90 days • Acute or chronic dizziness • Sudden unilateral hearing loss in previous 90 days CAUTION (Risks) The use of the DREAM/DEX should not interfere with other devices such as a pacemaker.
RADIO TRANSMITTER / CABLES / TRANSDUCERS The DREAM™ series hearing aid contains a radio transmitter / receiver with the following Radio transmitter parameters: • Frequency (range): 10.6 MHz (10.2 – 11.
QUALITY OF SERVICE FOR WIRELESS TECHNOLOGY IN THE WIDEXLINK SYSTEM WidexLink wireless technology enables communication between two partners of a binaural pair of DREAM hearing aids and with their matched external devices. The requirements for the quality of service (QoS) vary among the various components and their intended user scenarios.
Wireless Security Measures Security of the wireless signals is assured through device system design that includes: • Individual MAC address for each unit which is checked during each transmission. • A built-in pairing table which specifies valid and legitimate pairing among units • A proprietary Widex communication protocol which checks the package numbers during each transmission. • A Cyclic Redundancy Check (CRC) to check data validity and correct errors.
GUIDANCE AND MANUFACTURER’S DECLARATION Electromagnetic emissions The DREAM™ series hearing aids are intended for use in the electromagnetic environment specified below. The customer or the user of a DREAM™ series hearing aid should assure that it is used in such an environment. Emissions test Compliance Electromagnetic environment - guidance RF emissions CISPR 11 Group 2 The DREAM™ hearing aid must emit electromagnetic energy in order to perform its intended function.
Electromagnetic immunity The DREAM™ series hearing aids are intended for use in the electromagnetic environment specified below. The customer or the user of a DREAM™ series hearing aid should assure that it is used in such an environment. Immunity Test IEC 60601 Test level Compliance level Electromagnetic environment – guidance Electrostatic ± 6 kV condischarge tact (ESD) ± 8 kV air IEC 61000-4-2 ± 6 kV contact Floors should be ± 8 kV air wood, concrete or ceramic tile.
Immunity Test IEC 60601 Test level Compliance level Electromagnetic environment – guidance Voltage dips, short interruptions and voltage variations on power supply input lines IEC 61000-4-11 <5 % UT (>95 % dip in UT) for 0.
Electromagnetic immunity – cont. The DREAM™ series hearing aids are intended for use in the electromagnetic environment specified below. The customer or the user of a DREAM™ series hearing aid should assure that it is used in such an environment.
Immunity Test IEC 60601 CompliElectromagnetic environTest level ance level ment – guidance Where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer and d is the recommended separation distance in meters (m). Field strengths from fixed RF transmitters, as determined by an electromagnetic site survey a, should be less than the compliance level in each frequency range b.
NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies. NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects and people. a. Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy.
Rated maximum output power of transmitter (W) Separation distance according to frequency of transmitter (m) 150 kHz to 80 MHz d = 1.2 √P 80 MHz to 800 MHz d = 1.2 √P 800 MHz to 2.5 GHz d = 2.3 √P 0.01 0.12 0.12 0.23 0.1 0.38 0.38 0.73 1 1.2 1.2 2.3 10 3.8 3.8 7.
(EMI/EMC Compliance). The DREAM™ hearing aid complies with the following EMC/EMI standards: Standard Test type Note 47 CFR Part 15, subpart C RF emissions USA Federal Communications Commission (FCC) requirements for intentional radiators. EN 303 330-2 RF emissions V1.3.1 incl. Spurious emission EMC and radio spectrum matters for Short Range Devices in the frequency range 9 kHz – 25 MHz IEC 60601-12:2007 *adapted protocol EMC emission Immunity, RF and ESD Medical electrical equipment.
IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERS Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists, or otorhinolaryngologists.
FCC ID: TTY-DPA IC: 5676B-DPA Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment. Industry Canada Statement/Déclaration d’industrie Canada Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
Hereby, Widex A/S declares that this D-PA is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at: http://www.widex.
Hearing aids, accessories and batteries should not be disposed of with normal household waste. Please consult your national Widex distributor for advice on how to dispose of these items.
ADDITIONAL PROGRAM FORMS Programs available in your hearing aid: Program 1: Program 2: Program 3: Program 4: Program 5: Special program: 58
Programs available in your hearing aid: Program 1: Program 2: Program 3: Program 4: Program 5: Special program: 59
Programs available in your hearing aid: Program 1: Program 2: Program 3: Program 4: Program 5: Special program: 60
Manufacturer CIB289/1112 ¡9 514 0134 0414¤ ¡#03|¤ Printed by HTO / 2012-11 9 514 0219 041 #01
