Quick Guide
Getting started with Wireless Fitting Over the years, hearing aid manufacturers have introduced more cables to the clinic with the launch of new hearing aids. For dispensers, this has become a hassle. It can be a real challenge to remember what goes with what. With nEARcom it is possible to fit hearing aids with wireless technology without the use of cables. Assemble the nEARcom unit • Remove the neck string from the NOAHlink. • Snap the nEARcom neck loop onto NOAHlink so the connectors engage.
. Switch on the NOAHlink with the nEARcom attached. 4. Click the Detect wireless icon for wireless fitting in Compass.
Fitting the hearing aids Hearing aids which have never been fitted must be assigned to the correct side in Compass – left and right. Detect hearing aids as follows: 1. To identify hearing aids, make sure they are placed in the middle of the nEARcom neck loop and then use the Play buttons under Identify HA. When you select a Play button, the relevant hearing aid plays a sound for 6 seconds and in some models a light-emitting diode lights1. 2.
6. Select a PrecisionFit starting point and make sure the acoustic identity is correct. 7. Position the hearing aids in the client’s ears and the nEARcom around the neck of the client. Click OK and proceed with the fitting.
Follow-up fitting with the client Let the client wear the hearing aids and the nEARcom. In the fitting screen, click Detect wireless for wireless fitting. Which hearing aids can be programmed wirelessly with nEARcom? All CLEAR440 and newer hearing aids with wireless technology from Widex are fitted wirelessly. Use Compass V5.0 or a later version. nEARcom also supports fitting with cables for models where cable fitting is an option. Connect the usual cables to the pass-through connectors on the nEARcom.
TIPS AND WARNINGS 1. Clean the nEARcom with a soft cloth. Never wash your nEARcom with water, cleaning solutions or other liquids. 2. Never try to open or repair the nEARcom yourself. (This should only be done by authorised personnel.) 3. nEARcom parts and batteries can be dangerous if swallowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a physician immediately. 4.
Troubleshooting Problem Possible cause NOAHlink LED NOAHlink battery low indicator does not flash Wireless programming not working Solution Check NOAHlink LED and recharge battery if necessary NOAHlink is switched off Turn NOAHlink power on No Tech Module inserted Check that a Tech Module is plugged in Incorrect Tech Module inserted Check that a Tech Module appropriate to the manufacturer and hearing aid is inserted nEARcom not securely plugged into NOAHlink Check that nEARcom is plugged into NO
Problem Possible cause Solution Wired programming not working Defective programming cable Replace programming cable nEARcom not securely plugged into NOAHlink Check that nEARcom is plugged into NOAHlink all the way NOAHlink battery low Check NOAHlink LED and recharge battery if necessary Controller error Turn NOAHlink power off, then on again and retry
REGULATORY INFORMATION Hearing aids, accessories and batteries should not be disposed of with normal household waste. Please consult your national Widex distributor for advice on how to dispose of these items. WIDEX • 3540 Lynge Denmark • www.widex.com Hereby, Widex A/S declares that this TM#2 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at: http://www.widex.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
It is our mission, through originality, perseverance and reliability, to develop high quality hearing aids that give people with a hearing loss the same opportunities for communication as those with normal hearing. Printed by FB / 03-10 9 502 1808 001 #01 Widex, clear440, WidexLink and COMPASS are trademarks of Widex A/S WIDEX • 3540 Lynge Denmark • www.widex.
