Operation Manual

32 33
Problem Possiblecause Solution
Thehearing
aidwhistles
continuously
Yourearisblocked
byearwax
ContactyourENT
doctorphysician
Thehearingaidis
notcorrectlyplaced
inyourearcanal
Takethehearingaidout
andreinsertit
Thehearingaidfits
looselyinyourear
canal
Contactyourhearing
careprofessional
Thehearing
aidisuncom-
fortableto
wear
Thehearingaidis
notplacedcorrectly
inyourearcanal
Consultyourhearing
careprofessional
onhowtoplacethe
hearingaidcorrectlyin
yourearcanal
Thehearingaid
doesnotfityourear
properly
Contactyourhearing
careprofessional
Yourouterearorear
canalissore
Itisimportantthat
first-timeusersonly
wearthehearingaidfor
shortperiodsoftimeat
thebeginningTheskin
intheearcanalisvery
thinandmayswellabit
becauseofthepressure
fromthehearingaid
Take-weeksto
graduallygetusedto
thehearingaidIfthe
sorenesscontinues
contactyourhearing
careprofessional
Problem Possiblecause Solution
Yourtwo
hearing
aidsarenot
workingin
synchrony
Theconnection
betweenthehearing
aidsislost
Turnthehearingaids
offandonagain
Thehearing
aidsdonot
respondwith
acorrespond-
ingchangein
volumeor
programto
theDEX
a TheDEXisused
beyondthetrans-
missionrange
b Strongelectro-
magnetic
interferenceinthe
vicinity
c TheDEXandthe
CLEARhearing
aidsarenot
matched
a MovetheDEXcloser
totheCLEARhearing
aids
b Moveawayfrom
knownsourceofEM
interference
c Checkwithdispenser
tomakesureDEXis
matchedwithCLEAR
hearingaids
Thewearer
hears“inter-
rupted”
speech(on
andoff)from
thehearing
aidsorno
speech
(muted)from
thetransmit-
tingear
a Thebatteryin
oneofthehearing
aidshasexpired
b Strongelectro-
magnetic
interferenceinthe
vicinity
a Replacebatteryin
oneorbothhearing
aids
b Moveawayfrom
knownsourcesof
interference