Operation Manual

32 33
Problem Possiblecause Solution
Ifthehearing
aidisuncom-
fortableto
wear
Thehearingaidis
notcorrectlyplaced
inyourearcanal
Consultyourhearing
careprofessionalon
howtoplacethehear-
ingaidcorrectlyinyour
earcanal
Thehearingaiddoes
notfityourear
properly
Contactyourhearing
careprofessional
Yourouterearorear
canalissore
Itisimportantthatfirst-
timeusersonlywear
thehearingaidfor
shortperiodsoftimeat
thebeginningTheskin
intheearcanalisvery
thinandmayswellabit
becauseofthepressure
fromthehearingaid
Take-weekstograd-
uallygetusedtothe
hearingaidIfthesore-
nesscontinuescontact
yourhearingcarepro-
fessional
Yourhearing
aidsarenot
workingin
synchrony
Theconnectionbe-
tweenthehearing
aidsislost
Turnthehearingaids
offandonagain
Problem Possiblecause Solution
Thehearing
aidsdonot
respondwith
acorrespond-
ingchangein
volumeor
programto
theDEX
a TheDEXisused
beyondthetrans-
missionrange
b Strongelectro-
magnetic
interferenceinthe
vicinity
c TheDEXandthe
CLEARhearing
aidsarenot
matched
a MovetheDEXcloser
totheCLEARhearing
aids
b Moveawayfrom
knownsourceofEM
interference
c Checkwithdispenser
tomakesureDEXis
matchedwithCLEAR
hearingaids
Youhear
“inter rupted”
speech(on
andoff)from
thehear ing
aidsorno
speech
(muted)from
thetransmit-
tingear
a Thebatteryinone
ofthehearing
aidshasexpired
b Strongelectro-
magnetic
interferenceinthe
vicinity
a Replacebatteryin
oneorbothhearing
aids
b Moveawayfrom
knownsourcesof
interference