User Manual
33
Problem Possiblecause Solution
Thehearing
aidsdonot
respondwith
acorrespond-
ingchange
involumeor
programto
theDEX
a TheDEXisused
beyondthetrans-
missionrange
b Strongelectro-
magneticinterfe-
renceinthe
vicinity
c TheDEXandthe
CLEARhearing
aidsarenot
matched
a MovetheDEXcloser
totheCLEARhearing
aids
b Moveawayfrom
knownsourceofEM
interference
c Checkwithdispenser
tomakesureDEXis
matchedwithCLEAR
hearingaids
Thewearer
hears“inter-
rupted”
speech(on
andoff)from
thehear-
ingaidsor
nospeech
(muted)from
thetrans-
mittingear
a Thebatteryin
oneofthehearing
aidshasexpired
b Strongelectro-
magneticinterfe-
renceinthe
vicinity
a Replacebatteryin
oneorbothhearing
aids
b Moveawayfrom
knownsourcesof
interference