User Manual

28
Problem Potentialcause Solution
Thehearingaid
whistles
continuously
Yourearisblockedby
earwax
ContactyourENTdoctor
physician
Theearwireisyellow
andstiff
Contactyourhearingcare
professional
Theear-tipearmouldis
notcorrectlyplacedin
yourearcanal
Taketheear-tipearmould
outandreinsertit
Theear-tipearmould
fitistooloose
Contactyourhearingcare
professional
Thereceiverisnot
adequatelysecuredin
theear-tipearmould
Instantear-tipReplacethe
ear-tipIftheproblem
persistscontactyour
hearingcareprofessional
Customear-tipearmould
Contactyourhearingcare
professional
Yourtwo
hearingaidsare
notworkingin
synchrony
Theconnection
betweenthehearing
aidsislost
Turnthehearingaidsoff
andonagain
Thehearingaids
donotrespond
witha
corresponding
changein
volumeor
programtothe
RC-DEX
a TheRC-DEXisused
beyondthetrans-
missionrange(m)
b Strongelectro-
magneticinterfe-
renceinthevicinity
c TheRC-DEXandthe
CLEARhearingaids
arenotmatched
a MovetheRC-DEXcloser
totheCLEARhearing
aids
b Moveawayfromknown
sourceofEM
interference
c Checkwithdispenserto
makesureRC-DEXis
matchedwithCLEAR
hearingaids