Operation Manual

36
Problem Possiblecause Solution
Yourtwo
hearingaids
arenot
workingin
synchrony
Theconnection
betweenthehearing
aidsislost
Turnthehearingaidsoff
andonagain
Thehearing
aidsdonot
respondwitha
correspond ing
changein
volumeor
programtothe
DEX
a TheDEXisused
beyondthetrans-
missionrange
(m)
b Strongelectro-
magneticinterfer-
enceinthevicinity
c TheDEXandthe
CLEARhearing
aidsarenot
matched
a MovetheDEXcloser
totheCLEARhearing
aids
b Moveawayfrom
knownsourceofEM
interference
c Checkwithdispenser
tomakesuretheDEX
ismatchedwiththe
CLEARhearingaids
Youhear
“interrupted”
speech(onand
off)fromthe
hearingaidsor
nospeech
(muted)from
thetransmit-
tingear
a Thebatteryinone
ofthehearingaids
hasexpired
b Strongelectro-
magneticinterfer-
enceinthevicinity
a Replacebatteryin
oneorbothhearing
aids
b Moveawayfrom
knownsourcesofin-
terference