Warranty

www.canadiansolar.com
EN-Rev STD 3.3 Copyright©Jun. 2018 Canadian Solar Inc.
CLAIM PROCESS
If the Buyer believes that it has a justified claim covered by the limited warranties set forth above, then the Buyer
shall submit such claim in writing, with supporting information including but not limited to the claimed quantity,
serial numbers, purchasing invoices and proofs, to Canadian Solar within the applicable warranty period specified
above to the following address, or such future address as Canadian Solar may provide from time to time:
Ja p an
Canadian Solar Japan K.K.
Customer Support Department
Round-Cross Shinjuku 5-Chome 8F
5-17-5 Shinjuku Shinjuku-ku
Tokyo, Japan 160-0022
Tel: [phone]
E-mail: [e-mail]
Australia
Canadian Solar MSS (Australia) Pty Ltd
Technical Department
44 Stephenson Street
Cremorne VIC 3121, Australia
Tel: [phone]
E-mail: [e-mail]
R est of Asia Pacific
Canadian Solar Inc.
Customer Service Department
199 Lushan Road, Suzhou New District Jiangsu
China, 215129
Tel: [phone]
E-mail: [e-mail]
Europe, Middle East & A f rica
Canadian Solar EMEA GmbH
Customer Service Department
Landsberger Strasse 94, 80339 Munich, Germany
Tel: [phone]
E-mail: [e-mail]
Americas
Canadian Solar Inc.
Customer Service Department
3000 Oak Road, Ste. 400 Walnut Creek, CA 94597
Tel: [phone]
E-mail: [e-mail]
WARRANTY ASSIGNMENT
This Limited Warranty is transferrable to a party taking legal title to the module, provided that the module remains
installed in its original installation location.
DISPUTE RESOLUTION
In case of any dispute related to warranty claims, such dispute shall be referred to and finally resolved pursuant to
the governing law clauses and dispute resolution procedures under the purchase agreement between the Buyer
and Canadian Solar.
NOT INDEPENDENT WARRANTIES
The Buyer has the right to pursue claims under each of the warranties set forth above; provided that if claims arise
under multiple limited warranties from a single defect, then if Canadian Solar remedies that defect as set forth
above, Canadian Solar shall be deemed to have resolved all applicable warranty claims arising from that defect.