Warranty
Page 4 of 4
5) Warranty Transfer
This Limited Warranty is transferable to (i) a subsequent purchaser of the Modules or installation location
so long as the Modules remain installed at the original installation location, or (ii) any purchaser of Modules
from an authorized reseller prior to such Modules’ installation.
6) Obtaining Warranty Service
a) In the event of a warranty claim, the Customer should promptly contact the seller from which they
purchased the Modules, who will provide instructions for filing the claim.
b) In the event that the original seller no longer exists or cannot be reached, or if Modules were purchased
originally from Mission Solar, the Customer should notify Mission Solar by email, letter, or phone call to
the below address, specifying each claim including evidence of claims and the serial number of the
affected Modules. Customer may be asked to provide items, not limited to, receipt of purchase, pictures
of the affected Modules, and power output data.
Mission Solar Energy LLC
8303 South New Braunfels Avenue
San Antonio, TX 78235
T: +1 (210) 531-8600
F: +1 (210) 532-2215
E: info@missionsolar.com
c) Mission Solar will not accept the return of allegedly non-conforming Modules unless prior written
authorization has been provided by Mission Solar.
d) In the event that a claim is rejected by Mission Solar, the Customer is entitled to challenge the results by
appealing to an accredited, first class testing laboratory that is approved by both parties.
e) Any claim for breach of this Limited Warranty must be brought within two (2) months after discovery of
the non-conformance.
7) Force Majeure
Mission Solar shall not be held responsible or liable in any way to the Customer in the event of any non-
performance or delay in performance of any terms and conditions of sale, including this Limited Warranty,
due to acts of God, war, riots, strikes, warlike conditions, plague or other epidemics, fire, flood, or any other
similar cause or circumstance beyond the reasonable control of Mission Solar. In such cases, performance
by Mission Solar of this Limited Warranty shall be suspended without liability for the period of delay
reasonably attributable to such causes.
8) Severability
If any part, provision, or clause of this Limited Warranty, or the application thereof to any person or
circumstance, is held invalid, void, unenforceable, or contrary to law, then the validity of the remaining
sections of this Limited Warranty shall remain in full force and effect, and to this end all sections of this
Limited Warranty shall be treated as severable.