User guide

Scanner error ......................................................................... 216
The control panel displays a Ready message with no attempt to send the fax . 216
The control panel displays the message "Storing page 1" and does not
progress beyond that message ................................................................. 217
Faxes can be received, but not sent .......................................................... 217
Product is password protected ................................................................. 217
Unable to use fax functions from the control panel ...................................... 217
Unable to use speed dials ....................................................................... 218
Unable to use group dials ....................................................................... 218
Receive a recorded error message from the phone company when trying to
send a fax ............................................................................................. 218
Unable to send a fax when a phone is connected to the product .................. 219
Solve problems receiving faxes ............................................................................... 219
The fax does not respond ........................................................................ 219
The fax has a dedicated phone line ........................................... 219
An answering machine is connected to the product ..................... 220
The Answer Mode setting is set to the Manual setting ................... 220
Voice mail is available on the fax line ........................................ 221
The product is connected to a DSL phone service ........................ 221
The product uses a fax over IP or VoIP phone service ................... 221
An error message displays on the control panel ......................................... 222
The No fax detected. message displays ..................................... 222
The Communication error message appears ............................... 222
The Fax storage is full message appears .................................... 223
The Fax is busy message appears ............................................. 223
A fax is received but does not print .......................................................... 224
The Private Receive feature is on ............................................... 224
Sender receives a busy signal .................................................................. 224
A handset is connected to the product ........................................ 224
A phone line splitter is being used ............................................. 224
No dial tone .......................................................................................... 224
Cannot send or receive a fax on a PBX line ............................................... 224
Solve general fax problems .................................................................................... 225
Faxes are sending slowly ........................................................................ 225
Fax quality is poor ................................................................................. 226
Fax cuts off or prints on two pages ........................................................... 226
Solve USB connection problems ............................................................................................. 228
Solve wired network problems ............................................................................................... 229
Poor physical connection ....................................................................................... 229
The computer is using the incorrect IP address for the product ..................................... 229
The computer is unable to communicate with the product ........................................... 230
ENWW xi