Owner`s manual

30786-7-0415 Page 63
WARRANTY
Empire Comfort Systems Inc. warranties this hearth product to be free from defects at the time of purchase and for the periods speci-



Limited Lifetime Parts Warranty – Combustion Chamber, Heat Exchanger, and Factory-Installed Glass
If the combustion chamber, heat exchanger (see parts list) or factory-installed glass fails because of defective workmanship or mate-

Limited Three-Year Parts Warranty – All Other Components
(Except Remote Controls, Thermostats, Accessories and Replacement Parts)
Should any part fail because of defective workmanship or material within three years from the date of purchase, Empire will

Limited One-Year Parts Warranty – Remote Controls, Thermostats, Accessories, and Parts
Should any remote control, thermostat, accessory, or other part fail because of defective workmanship within one year from

Duties Of The Owner
 -
pliance.
A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty period.
Ready access to the appliance for service.
What Is Not Covered
Damages that might result from the use, misuse, or improper installation of this appliance.
Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
Claims that do not involve defective workmanship or materials.
Unauthorized service or parts replacements.
Removal and reinstallation cost.
Inoperable due to improper or lack of maintenance.
How To Get Service
To make a claim under this warranty, please have your receipt available and contact your installing dealer. Provide the dealer

will contact the factory to initiate any warranted parts replacements. Empire will make replacement parts available at the factory. Shipping
expenses are not covered.
If, after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Relations Department,
Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an e-mail to [e-mail] with “Consumer Rela-
tions” in the subject line.
Your Rights Under State Law
 