DIGITAL TRUNKING Desktop/Mobile EZ Digital Scanner OWNER’S MANUAL D R AF T WS1095 / WS1098
TABLE OF CONTENTS Introduction ..................................................... 4 What is Object Oriented Scanning? .......................... 4 Features ......................................................................... 5 Package Contents ........................................................ 5 Scanning Legally .......................................................... 6 FCC Statement .............................................................. 7 Setup.....................................
TABLE OF CONTENTS Enable/Disable Scanlists .......................................... 47 Lock Out Objects ........................................................ 47 Skip Transmission ....................................................... 48 Rename Scanlists ....................................................... 48 Set Priority Objects ................................................... 48 Scanlists and Scan Sets ................................ 49 Searching ..............................................
INTRODUCTION Introduction AF T Scanning technology has changed dramatically over the years.
FEATURES Features D R • • • • • • • • • • • • • • • • Simple keypad and display USA/Canada RadioReference database on SD Card Quick Location based Programming (City, Zip, County) Detects and masks encrypted voice audio Decodes RadioID/TalkgroupID data Database Upgradeable CPU Firmware, DSP Firmware and Database Library USB Interface 2.
SCANNING LEGALLY Scanning Legally AF T Your scanner covers frequencies used by many different groups including police and fire departments, ambulance services, government agencies, private companies, amateur radio services, military operations, pager services, and wireline (telephone and telegraph) service providers. It is legal to listen to almost every transmission your scanner can receive. However, there are some transmissions you should never intentionally listen to.
FCC STATEMENT The FCC Wants You To Know AF T This equipment has been tested and found to comply with the limits for a scanning receiver, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
CONNECTING ANTENNA Setup Antenna R AF T To connect the included antenna: 1. Align the slots around the antenna’s connector with the tabs on the antenna jack. 2. Press the antenna down over the jack and turn the antenna’s base clockwise until it locks into place. 3. Mobile use requires an external antenna. D You can use a variety of antennas. To connect an external antenna, follow the installation instructions supplied with the antenna.
AF T CONNECTING ANTENNA R WARNING: Use extreme caution when installing or removing an outdoor antenna. If the antenna starts to fall, let it go! It could contact overhead power lines. If the antenna touches a power line, touching the antenna, mast, cable, or guy wires can cause electrocution and death. Call the power company to remove the antenna. DO NOT attempt to do so yourself. D WARNING: Outdoor antennas must be properly grounded to prevent static buildup and lightning damage.
EARPHONES, HEADPHONES, SPEAKER Connecting an Earphone or Headphones For private listening, you can plug an 1/8-inch (3.5 mm) mini-plug earphone or headphones (not supplied) in the Headphone jack on the front of the WS1095 / WS1098. This automatically disconnects the internal speaker. Connecting an Extension Speaker AF T In noisy areas, or if you install the scanner in a vehicle, an extension speaker (not supplied) may provide more comfortable listening. Plug the speaker cable’s 1/8 inch (3.
FEATURE DESCRIPTION Getting Familiar With Your Scanner Headphone Jack Rotary Encoder AF T Alert LED LCD Display Keypad R USB Connector Base Unit Magnet Sockets LAN Cable Jack D Remote Head Latch Power Button SD Card Slot Remote Head Connector 11 Remote Head Attachment Slots
ATTACHING REMOTE AND BASE UNIT Detaching and Attaching Remote Head and Base Unit AF T To detach the (Remote Head Unit) from the (Base Unit), turn the scanner off then press and hold the release button on the left side of the base unit. A gap will appear between the base unit and the remote head unit. Grasp the remote head and carefully remove it from the base unit. To link the base unit and remote head unit, connect them using the supplied 8P8C Type B Straight Cable.
ATTACHING REMOTE AND BASE UNIT Always keep the magnets well away from magnetic media such as discs and tapes, and from magnetically sensitive equipment such as computer monitors and watches to avoid deleting data or damaging the equipment. AF T The rare earth magnets can be damaged by heat; avoid temperatures greater than 175 degrees Fahrenheit (80 degrees Celsius), such as in parked cars. Hotter temperatures will permanently weaken the magnets.
KEYPAD Understanding the Keypad AF T Your scanner features a backlit keypad as shown below in addition to the power button located at the front of the remote control head. WS1080 WS1098 POWER/Backlight The POWER key is located to the bottom right of the remote head. Press and hold for one second to turn the scanner on and off. Press briefly to confirm the backlight level. When the backlight level appears, rotate rotary encoder to increase/ decrease the backlight level.
KEYPAD When in Weather mode, the SKIP key toggles between Normal weather radio mode and SAME Standby mode. In many Menu functions, the SKIP key is used to cancel or abort a pending change. SCAN/PAUSE/SELECT Key The SCAN/PAUSE/SELECT key /II/SEL controls Scan, Pause and Playback modes, and is used in menus to select, enable or disable options. AF T UP Arrow Key The UP Arrow key is used to increase the volume when the scanner is scanning or monitoring Objects.
ROTARY ENCODER ATT Key The Attenuator ATT key provides front panel control of the radio’s attenuator function. Pressing the ATT key cycles between per object attenuation mode, Global attenuation mode, and Global attenuation on.
ROTARY ENCODER AF T Use the squelch function to optimize reception. When the squelch level is high, only stronger signals will pass through the squelch gate, and weaker signals may not be received. When the squelch level is low, the squelch gate will be open even when no signal is present, causing the scanner to scan slowly or to stop on Objects even when no transmission is present, playing noise only.
DISPLAY Understanding the Display Your scanner features a high contrast, backlit Liquid Crystal Display (LCD) to provide you with information about the status of the scanner while you are using it. A menu-driven user interface provides access to the settings that control what the scanner monitors. Below are examples of the scanners menu.
DISPLAY Figure 5 provides an example of an individual Object display with Simple Display set to “on”. S T G County Police Group: psDR Police North Public Safety AF T Figure 5 - Channel Object Display showing reception of a trunking talkgroup with Simple Display set to “on”. With Simple Display set to “off”, additional data is displayed on the screen. The amount and type of data displayed can be customized using the Show options in the Settings menu.
DISPLAY ICONS “psDr” Indicators In the Individual Object displays there are four characters on the right hand side of the display that indicate the status of priority, skip/lockout, delay and recording for the selected or active object.
DISPLAY ICONS Scan mode (scanning) Pause mode (monitoring a single Object) Audio is being recorded on the active or selected Object Audio recording is enabled but recording is suspended. The SD card is almost out of space. Delete or archive older audio files to make room for new recordings.
MOUNT INSTALLATION Desktop Operation The supplied mounting bracket can serve as a desktop stand when it is installed beneath the radio. You may also use the mounting bracket indoors to attach the radio underneath a table or shelf by installing the mounting bracket above the radio. AF T Attach the three self-adhesive rubber feet to the bottom of the mounting bracket in the spaces provided. The rubber feet help prevent sliding on smooth surfaces, and will help prevent scratching of your desk or tabletop.
MOUNT INSTALLATION WARNING: You must use the supplied AC adapter. The correct orientation for the adapter is in a vertical or floor mount position. To prevent electric shock, do not use the AC adapter’s polarized plug with an extension cord, receptacle, or other outlet unless you can fully insert the blades to prevent blade exposure. AF T Connect the supplied telescoping antenna to the base unit’s antenna jack.
MOUNT INSTALLATION Mobile Operation By attaching the mounting bracket above the radio, you can mount the radio underneath your vehicle’s dashboard, or in any other mounting location where the radio will be suspended from above. You may also use the mounting bracket beneath the radio, which makes it possible to mount the radio on top of any flat surface in your vehicle. AF T Select a mounting location that does not interfere with visibility while driving.
MOUNT INSTALLATION NOTE: Disconnecting your battery may reset certain devices in your vehicle, such as automotive audio systems, navigation systems, alarm systems, keyless entry systems, etc. AF T Route the supplied DC power cord between a power source and the mounting location for your scanner.
TURNING ON Turning the WS1095 / WS1098 on Press the button on the front panel for one second to turn the scanner on. Setting Bandplan and Clock AF T When you first power up your scanner it will prompt you to set the bandplan, date and time. Press the the or key to select the USA or Canada bandplan, then press /II/SEL. -BandplanUSA Press SEL to Set -BandplanCanada Press SEL to Set R The scanner will then prompt you to enter the current date and time.
PROGRAM METHODS Program Methods AF T There are two methods to program your scanner. To get started quickly, you can use “Set Location”. The set location method stores objects in your area automatically and puts them in Scanlists 151 and higher. These Scanlists are already named, “Multi Dispatch”, “Law Tac”, “Interop”, “Fire Talk”, and so forth. This method gets you scanning in minutes, but you cannot monitor a single police or a single fire department – they will all be together in the same Scanlist.
SETTING LOCATION Setting Location AF T Your WS1095 / WS1098 can select services to scan based on your location. Press MENU and scroll to “Set Location” and press the key. You can specify your location by City, County or ZIP Code. Scroll to the desired method and press the key. If you select City or County, the scanner will prompt you for your State. Use the or key to select the first letter of your State, then press the /II/SEL key. Scroll to your state and press the key.
SETTING LOCATION You can accept a preselected set of Default Types for your location, or you can specify Custom Types (see next section). To select the Default Service Types, press the key, then the /II/SEL key to import the Default Set of Service Types for that City or County. Wait for the Import process to end, then press the /II/SEL. -Confirmation- AF T Really do import operation? SEL=Yes SKIP=No To perform additional imports, press the /II/SEL key and proceed as before.
SETTING LOCATION NOTE: Press or MENU to return to main menu. Objects can be backed up to the first available V-Scanner folder from the Set Location menu (See V-Scanner II section for a discussion of Folders). We recommend you back up your data to guard against accidental changes or deletions. From the Set Location menu scroll to Backup Data and press the key.
POWER UP PASSWORD Power up Password Set a user defined power-on password to restrict access to the radio. 1. Press MENU. 2. Scroll to Set Password and press . AF T 3. Use the arrows to set the password. 4. Use the /II/SEL key to accept the updated settings, or the MENU key to exit without saving changes. D R NOTE: Power-on password can be reset by anyone using the EZ Scan software. Password provides only limited protection from immediate unauthorized use.
EZ Scan LIBRARY EZ Scan Library Your scanner comes with an installed SD card that contains the entire USA/Canadian RadioReference database as well as the EZ Scan software. Note: Make a copy of the EZ Scan software files in case the SD card is lost or damaged. To remove the SD card from the scanner: AF T WARNING: To prevent corrupted data on the SD Card, always turn the scanner off using the front panel power button. 1. Turn off scanner then unplug external power and then remove the head unit. 2.
EZ Scan LIBRARY For reference, below is the directory structure for the SD Card. You may wish to make a copy of the CDAT folder on your computer as a backup. The CDAT folder contains your EZ Scan programming. Modifying these directories or their contents outside of the scanner or the EZ Scan software is not recommended, and may cause the scanner to malfunction. R AF T BTMP Contains various temporary files used by the scanner CDAT Contains your programming CDAT_VS.
INSTALLING EZ Scan SOFTWARE Installing EZ Scan Software A method for programming a new scanner is using the supplied USB cable and the included software. Also www.RadioReference.com provides a range of resources to help improve your overall scanning experience.
MANUAL PROGRAMMING Manual Programming - From Library 9. R 10. From the Main Menu, select Browse Library. Select country. Select first letter of State/Province. Select State/Province. Select Counties/Cites. Select first letter of County. Select County. Select Data Type NOTE: Police/Fire and Emergency services will be in “Categories” for smaller towns, “Systems” for larger ones. Select desired agency, category or system available for the county. Select desired subcategory.
LIBRARY STRUCTURE Manual Programming - Enter Conventional Frequency AF T 1. Press Menu to access Main Menu. 2. Select “Enter Conv Freq”. 3. Simply write over the existing frequency or press “SKIP” to clear. Using the , buttons enter the desired conventional frequency. Press SEL when finished. 4. Scroll to “Save Changes” then press SEL. 5. Current Scan list and Object information is displayed in the Browser screen. Press Menu to change settings such as to change the Scan list, Tag info etc. 6.
EDITING OBJECTS MANUALLY Editing Objects Manually From the main menu, select Browse Objects, browse to an object and press Menu. Note: Not all options are available on all objects. The object name. Press or to move the cursor; press orto change the value. Set Scanlists Changes the objects Scanlists.
EDITING OBJECTS MANUALLY An alarm sounds when activity is found for a frequency or talkgroup. Press or to select an alarm sound. Light Press or to select the desired light options: Leave – use default backlight settings On – turn the backlight on Flash – flash according to the set flash pattern AF T Alarm A light pattern used to identify the channel. On Time / Off Time The backlight duration for each flash pattern step. (10 millisecond increments. 50 = 500 milliseconds = .5 seconds).
ALERT LED SETTINGS Alert LED Settings AF T The Alert LED has been enhanced. These enhancements provide powerful new capabilities for customizing the Alert LED, giving you even more flexibility to show unique colors and flash patterns when transmissions are received on important talkgroups and channels. The following program charts are examples of how the Alert LED can be configured to produce unique and noticeable effects and colors. Press Menu. Select Browse Objects. Use the or to select a Scanlist.
ALERT LED SETTINGS On Solid - Single Color n/a n/a n/a Checked Unchecked 1 FF0000 (red) n/a n/a n/a AF T Flash Pattern On Time Off Time LED Enable LED Flash Color Count Color 1 Color 2 Color 3 Color 4 These settings will illuminate the LED with a single color, solid, no flashing when the Object is receiving traffic.
ALERT LED SETTINGS Highway Department 1 - Strobe Effect A8A8A8A8 5 9 Checked Checked 1 FFFF00 (yellow) n/a n/a n/a AF T Flash Pattern On Time Off Time LED Enable LED Flash Color Count Color 1 Color 2 Color 3 Color 4 These settings produce a rapid yellow pulsing strobe effect.
ALERT LED SETTINGS Police Department 2 - Strobe Effect AAAAAAAA 5 9 Checked Checked 1 0000FF (blue) n/a n/a n/a AF T Flash Pattern On Time Off Time LED Enable LED Flash Color Count Color 1 Color 2 Color 3 Color 4 The settings produce a rapid blue continuous strobe effect.
ALERT LED SETTINGS Fire/EMS 2 - Strobe Effect AAAAAAAA 5 9 Checked Checked 2 0000FF (blue) FF0000 (red) n/a n/a AF T Flash Pattern On Time Off Time LED Enable LED Flash Color Count Color 1 Color 2 Color 3 Color 4 These settings produce a rapid red/white strobe effect.
RECORDING AND PLAYBACK Recording and Playback AF T Your scanner features a powerful audio recording system that captures transmissions that occur on selected Objects to the SD card using the high quality, industry standard .AU audio file format. For example, a 4GB SD card with a very large scanning configuration (e.g.
RECORDING AND PLAYBACK When the SD card is almost full, the F icon will appear in the display to indicate that recording is suspended. Delete or archive old audio files to make room for new recordings. To playback recorded audio files: AF T 1. From the Main Menu, select Playback to enter the Playback System. 2. The Playback System will place you at the last audio file that was recorded by the radio. Press the /II/SEL key to play the file, or use the and keys to scroll to another file for playback.
TIME DISPLAY Time Display The scanner can display a clock when the scanner is off; by default this feature is disabled. To enable or disable the time display: 1. From the Main Menu, select Settings to enter the Setting. AF T 2. Scroll to Clock Display then press the /II/SEL key to turn on or off. (Check mark will be displayed, indicating the clock will be on.) 3. Press the Menu key and then the /II/SEL key to confirm your choice.
SCANNING Scanning Monitoring and Scanning When programmed, your scanner provides two basic functions for scanning radio transmissions: • Monitoring – Listening to a single object. • Scanning – Checking multiple saved objects, stopping when a transmission is detected. AF T To scan more quickly, you can skip or lock out frequencies that you do not wish to scan. A skipped frequency is ignored during the current scan; a locked out frequency is ignored for all scans unless it is unlocked.
SCANNING 3. Select Locked Out and press . A checkmark ( ) indicates Lockout is selected. A square ( ) indicates Lockout is disabled. An uppercase L in the display indicates a locked out frequency. NOTE: The SKIP button can be programmed in the Settings Menu (first option under the Expert section) to perform the Lockout function. AF T To skip transmissions while scanning: 1. Wait for scanner to stop on the transmission and press SKIP. An uppercase S in the display indicates a skipped object. 2.
SCANLISTS and SCAN SETS Scanlists and Scan Sets Scan Sets are an exciting new feature with the WS1095 / WS1098. There are 20 Scan Sets that work in conjunction with Scanlists to provide additional scan object selection capability and flexibility. Each Scan Set contains a list of all 200 normal Scanlists plus the special Skywarn Scanlist.
SCANLISTS and SCAN SETS In the Main Menu’s Scan Sets function, scroll to a Scan Set that you wish to configure. Note that you can give the Scan Set a meaningful name by pressing the key, then following the onscreen instructions to change the Scan Set name. Press the SEL key to save your changes. AF T Press the MENU key to configure the Scan Set members. Scroll through the Scanlists and use the SEL key to add a checkmark next to each Scanlist that you want included as a member of the Scan Set.
SEARCHING Searching AF T You can locate active frequencies quickly and easily using one of the Scanner’s three convenient frequency search modes: • Spectrum Sweeper – sweeps rapidly through frequency ranges in 1 MHz blocks. • Service Search – searches through frequencies used by the following radio services: Public Safety, Aircraft, Railroad, Amateur, CB, Marine, and FRS/ GMRS/MURS. This is a good way to find activity on local frequencies.
SEARCHING To perform a Limit Search: 1. In the main menu, select Search, and press to enter to the search menu 2. Select Limit Search, and press . The search begins immediately. 3. To change the search range, press MENU. AF T 4. Scroll to Lo and press . 5. Press or to move the cursor; press or to change the value. 6. Press SEL to save the new value and return to the search menu. 7. Scroll to Hi and press . 8. Press or to move the cursor; press or to change the value. R 9.
SEARCH SETTINGS Search Settings To change search settings, press MENU while the search is active. Spectrum Sweeper Settings AF T • Atten – Attenuation. On or Off. • Zeromatic – On or off. • Delay – How long scanner waits after a transmission before resuming. • Special Mode – Skips 1 MHz block where you have skipped five or more frequencies. Special Mode is useful when you are close to many high-power transmitters that are close together in frequency.
SAVING FOUND CODES Saving Found CTCSS, DCS or NAC Codes AF T When importing objects from the Library, squelch codes are automatically imported. If this information is missing, your scanner can quickly identify these codes during a search, if present. When a channel includes a CTCSS, DCS or NAC code, the code appears on the bottom line of the display, followed by an “ ”, which indicates a valid CTCSS, DCS or NAC code: CTCSS 127.3 To save the found code with the channel: 1.
WEATHER MONITORING Weather Monitoring A weather alert tone includes a digitally-encoded SAME (Specific Area Message Encoding) signal, FIPS (Federal Information Processing Standard) code, and an event code. Before you can use SAME Standby Mode, you must program at least one FIPS code. AF T To receive severe weather broadcasts while scanning other channels, set your local NOAA channel as the Weather Priority channel. To program FIPS Codes: 1. Look up your local FIPS code(s) (located at: www. NWS.NOAA.
SKYWARN To activate SAME Standby Mode: 1. Press , and then press or to select a NOAA channel. 2. Press SKIP to enter Standby Mode. The speaker silences and SKIP = Normal appears at the bottom of the screen. AF T 3. To return to Normal Weather Mode, press SKIP again. To activate Weather Priority: 1. Press to begin scanning for weather frequencies. When scanner stops on the strongest NOAA channel, press MENU. 2. Select Priority and press or to select the channel. R 3.
V-SCANNER STORAGE Configuring Using V-Scanner Storage AF T V-Scanner II Storage System The WS1095 / WS1098 V-Scanner II (VS-II) system provides you with a way to store multiple configurations on your scanner. VS-II configurations are created, managed and copied to the SD Card using the EZ Scan software. R You can load stored VS-II configurations by selecting the V-Scanner option from the Main Menu, then scrolling to the desired VS-II configuration using the or keys.
CONFIGURATION SETTING Configuration Settings (EZ Scan) D R AF T To access configuration settings, select Settings from the main menu, and press . • Default Vals – Restores default settings. • Simple Display – Limits displayed information. • Default SL – Sets the default Scanlist. • Priority Mode – Enables Priority mode. • Priority Time – Time between priority scans. • Enable Record – Turns on the record feature. • Search Record – when active unit records transmissions found while searching.
CONFIGURATION SETTING D R AF T • Use RID Alert – Controls alert for Radio ID transmissions. • Show VC/CC – Displays voice and control channel. Simple Display must be unchecked. Show Radio ID will override if available. • Show TGID – Displays talkgroup ID. Simple Display must be unchecked. • Show Site Name – Displays trunking site name, only if two or more trunking system sites are programmed. Simple Display must be unchecked. • CONV TGID – Displays the talkgroup ID for P25 conventional talkgroup calls.
UPDATING EZ Scan SOFTWARE Using EZ Scan Software to update the WS1095 / WS1098 1. Turn off the Scanner. Disconnect the USB cable from the scanner, but keep the USB cable connected to your computer. 2. Connect the USB cable to the Scanner. AF T 3. Select Check for CPU Firmware Update in the update menu. 4. Click Check for Updates on the update screen. 5. If there are available updates, click Update My Scanner. 6. Please be patient, this can take several minutes. When complete, click Done.
MAINTENANCE Maintenance AF T Keep the scanner dry; if it gets wet, wipe it dry immediately. Use and store the scanner only in normal temperature environments. Handle the scanner carefully; do not drop it. Keep the scanner away from dust and dirt, and wipe it with a damp cloth occasionally to keep it looking new. Modifying or tampering with the scanner’s internal components can cause a malfunction and might invalidate its warranty and void your FCC authorization to operate it.
LIBRARY COPYRIGHT NOTICE Library Copyright Notice The data contained in EZ Scan’s library is provided by special arrangement with RadioReference and is Copyright ©2014 RadioReference.com, LLC who retains sole ownership of the database. We ask that you respect this copyright by adhering to the following guidelines: AF T The library data is intended for your personal use only in conjunction with programming and using your EZ Scan. As such, RadioReference.
FREQUENCY COVERAGE Frequency Coverage D R AF T 25.000-26.960 MHz ............................. (in 10 kHz steps/AM) 26.965-27.405 MHz ............................. (in 10 kHz steps/AM) 27.410-29.505 MHz ................................(in 5 kHz steps/AM) 29.510-29.700 MHz ................................ (in 5 kHz steps/FM) 29.710-49.830 MHz ..............................(in 10 kHz steps/FM) 49.835-54.000 MHz ................................ (in 5 kHz steps/FM) 108.000-136.9916 MHz...................
SPECIFICATIONS AF T PROGRAMMABLE MEMORIES AND SEARCHES Object capacity (Nominal, with 4 GB SD Card) > 10 million, varies depending on user configuration 200 regular Scanlists, 1 Skywarn Scanlist 20 Scan Sets Service searches: • Programmable limit search • Conventional and trunked priority • 7 preprogrammed WX frequencies with WX priority and SAME • 10 SAME memory locations • 200 V-Scanner II Configurations RECEIVING MODES AM, FM, FM-MOT (Motorola), LTR (EF Johnson), EDACS® wide/narrow(GE/Ericsson/HARRIS)
SPECIFICATIONS SPURIOUS REJECTION VHF High at 154.1 MHz: 40 dB (Except Primary image) SIGNAL TO NOISE RATIO (100 μV INPUT SIGNAL) 35-40 dB typical SCANNING RATE WITHOUT TRUNKING 138 – 147.9 MHz: 70ch/second (in 100 kHz Intervals) AF T SEARCH RATE 162.25 − 167.25 MHz: 80 steps/sec. SCAN AND SEARCH DELAY TIME 2 seconds AUDIO MAX. POWER RF INPUT: 100 μV AT 154.1 MHZ (DEV: 3KHZ AT 1KHZ) 8 Ohms Resistor Load at speaker terminal (BTL): 2 Watts R INTERMEDIATE FREQUENCY 1st 380.8 MHz 2nd 21.
WARRANTY Consumer Warranty AF T This Whistler product is warranted to the original purchaser for a period of one (1) year from the date of original purchase against all defects in materials and workmanship, when purchased from an authorized Whistler retailer. This limited warranty is void if the unit is abused, misused, modified, installed improperly, or if the housing and/or serial numbers have been removed.
WARRANTY 1. Ship the unit in the original carton or in a suitable sturdy equivalent, fully insured, with return receipt requested to: Whistler Repair Dept. 1412 South 1st St. Rogers, AR. 72756 Please allow 3 weeks turnaround time. IMPORTANT: AF T Whistler will not assume responsibility for loss or damage incurred in shipping. Therefore, please ship your unit insured with return receipt requested. CODs will not be accepted! 2.
WARRANTY Service Out Of Warranty AF T Units will be repaired at “out of warranty” service rates when: • The unit’s original warranty has expired. • A dated proof of purchase is not supplied. • The unit has been returned without its serial number. • The unit has been misused, abused, modified, installed improperly, or had its housing removed. The minimum out of warranty service fee for your Whistler Scanner is $120.00 (U.S.).
AF T R D CORPORATE HEADQUARTERS 1716 SW Commerce Dr. Ste. 8 PO Box 1760 Bentonville, AR 72712 Toll Free (800) 531-0004 TEL (479) 273-6012 FX (479) 273-2927 www.whistlergroup.com CUSTOMER RETURN CENTER 1412 South 1st St. Rogers, AR 72756 Customer Service Tel (866) 923-8719 Email: info@whistlergroup.com For US Patent info visit: www.whistlergroup.com/pat P/N 581005a 03S15 ©2015 The Whistler Group, Inc.
