M ONE METROPOLITAN RESIDENCES Introducing M One at Metropolitan Residences – a design of optimal liveability, where the combination of thoughtful planning, clever ideas and functionality are the guiding principles as we welcome you into your new home. Having considered every detail, all you need to do now is add your own personality.
Table of Contents AN INTRODUCTION TO YOUR HOMEOWNER MANUAL .......................................................................................... 8 THE DEVELOPER OF M ONE ..............................................................................................................................................9 OUR CUSTOMER SERVICE DEPARTMENT ..............................................................................................................................9 THE ARCHITECT ...................
INITIAL ORIENTATION AND WARRANTY GUIDELINES ............................................................................................................38 SMOKE DETECTORS .......................................................................................................................................................39 ELECTRICAL SPECIFICATIONS ................................................................................................................................ 40 PLUMBING SYSTEM .............
SHOWER DOORS, FRAMELESS SHOWER DOORS AND TUB ENCLOSURES ...................................................................................68 SMOKE DETECTORS .......................................................................................................................................................69 THERMOSTAT...............................................................................................................................................................69 TILE .......................
APPENDICES Travelers Warranty .................................................................................................. Appendix 1 BC New Home Warranty Warranty Coverage for New Home Buyers Sample Home Warranty Certificate Travelers Frequently Asked Questions by Homeowners Appliance Warranties ..............................................................................................
Carpet Warranties and Maintenance Guides Ploutos Enterprises “Labor and Material Warranty” Appendix 7 Beaulieu Canada “10 Year Limited Residential Carpet Wear Warranty” Coronet “Warranty Program and Carpet Care Guide” Coronet Brand “Caring for Your Carpet” Closet Shelving Warranty Appendix 8 Glass World “Warranty” CMHC Guides Appendix 9 Building Envelope Maintenance Bulletin “Avoiding Condensation Problems” “Home Maintenance Schedule” Corkboard Warranty Appendix 10 Forbo “Limited 5 Year Warranty” Co
Mirrors and Shower Enclosure Warranties Coast Wholesale Appliances’ “Mirror Specification and Warranty” Appendix 17 Coast Wholesale Appliances’ “10mm Frameless Glass Shower Enclosures” Warranty and Maintenance Painting Warranties ICI Paints Technical Bulletin “Touch-up Painting” Appendix 18 New York Painting “Warranty Certificate” Plumbing Warranties Appendix 19 Ocean Park Mechanical “Guarantee” Badger 1 Insinkerator “Specification and Warranty Guide” Danze “Warranty Information” Kohler “Warranty info
An Introduction to your Homeowner Manual Congratulations on your decision to purchase a new home at M One! This homeowner manual (“Manual”) has been designed to assist you following the purchase of your new home. Please take time to review this Manual thoroughly. If you require clarification or additional information, please give us a call; we would be delighted to serve you! M One Customer Service Suite 800, 925 West Georgia Street Vancouver, B.C. Canada V6C 3L2 604-895-0428 service@cressey.
The Professionals and Construction Process The Developer of M One M One was developed by Cressey (High Street) Development LLP and Cressey High Street Holdings Ltd. (collectively referred to as the “Developer”). The Developer is a member of the Cressey Development Group (Cressey).
The Architect ROSITCH HEMPHILL and ASSOCIATES ARCHITECTS is an award winning, mid-size Architecture firm located in Vancouver, British Columbia. Established in 1984, it has received international recognition for successful projects throughout the Pacific Northwest. The firm devotes considerable time to research and keeping up to date with and visiting developments around North America. It is registered for practice in British Columbia and Alberta.
The Construction Process Variations Products used during the construction process may change due to circumstances beyond the Developer’s control. For example, variations in products may occur supplier/assembly line changes, industry changes, and procurement changes. as a result of In all instances, as required by your purchase agreement, any substitution of method or product shall be of equal or better quality than the original specification.
Emergency Procedures While emergency warranty situations are rare, when they occur, prompt response is essential. You may be able to mitigate or solve electrical and plumbing problems by referring to the troubleshooting tips section of this Manual (see table of contents). For natural gas and poison control emergencies, please phone the numbers noted on the chart below. The “Protecting your Investment” section of this Manual contains care hints for the maintenance of your home.
EMERGENCY CONTACTS During Business Hours Monday to Friday After Business Hours, Weekends and Holidays 8:30am to 4:30pm Emergencies 9-1-1 9-1-1 Crosby Property Management 600 – 777 Hornby Street Vancouver, BC V6Z 1S4 Tel: (604) 683-8900 Fax: (604) 689-4829 crosby@cosbypm.com 800 – 925 West Georgia Street Vancouver, BC V6C 3L2 Tel: (604) 895-0428 Fax: (604) 895-0496 Email: service@cressey.com Tel: (604) 683-8900; or Tel: (604) 777-3880 crosby@cosbypm.
During Business Hours Monday to Friday After Business Hours Weekends and Holidays 8:30am to 4:30pm Poison Control Poison Control Line Tel: (604) 682-5050 (available 24 hrs) Whirlpool Appliance Tel: 1-800-807-6777 (7:30 am to 8:00pm EST Monday - Friday) Service Poison Control Line Tel: (604) 682-5050 (available 24 hrs) (all appliances, except the wine cooler) Trail Appliances (wine cooler only) Tel: (604) 777-3300 – ext 2 (8:30 am to 5:00 MondaySaturday) Telus Address your letter to: TELUS Clie
YOUR ROLE AS A HOMEOWNER 1. Read the Homeowner Manual. It is your responsibility to maintain your new home. 2. Read all warranty and care manuals (attached hereto as Appendices 1-24). Fill out and submit warranty cards where applicable. 3. Read and comply with obligations outlined in Travelers Guarantee (attached hereto as Appendix 1). 4. Mitigate damage. Take all necessary steps to prevent damage to your home.
IMPORTANT QUESTIONS ANSWERED Property Management 1. Who is the Property Manager? Crosby Property Management. Crosby can be reached at either (604) 683-8900 or www.crosbypm.com. 2. Who do I contact regarding my maintenance fees? Crosby Property Management. 3. Who do I contact regarding elevator bookings, garbage pick-up schedules, building maintenance etc? Crosby Property Management. 4.
9. Can I hire my own contractor to repair warrantable deficiencies? No – the Developer must first review the warranty work; if it is approved, the Developer will contact the applicable trade listed under the “Trade Contact” section of this Manual. For more information, please refer to the “Emergency Procedures” and “Warranty Description” sections of your Manual. Further note: ** If you hire another company to perform warranty repairs, your warranty will become null and void. 10.
Access and Security 17. How do I gain access to the building? Please refer to the “Security” section of this Manual for more information. 18. How do I gain access to the underground parking? Parking garage can be accessed via Atlantic Lane. 19. How do I use my visitor intercom system? Please see the “Security” section of this Manual for more information. 20. Does my unit come with an alarm? Please refer to the “Security” section of this Manual for more information. Parking and Storage Lockers 21.
Utility, Telephone and Cable Service 24. When should I set up my utility accounts? Your utility service account (electrical, natural gas) must be set up before your closing date. This is extremely important as your utilities will be discontinued if you do not transfer the applicable accounts into your name. In addition, a penalty fee of $50 plus outstanding bills from the date of closing will apply. 25. Who do I contact about my electrical service? Your electrical service is provided by BC hydro.
Your Neighbourhood Coquitlam is a mountainside community with unparalleled access to outdoor recreation including many parks and trails. Coquitlam City Centre, which includes civic amenities such as the Evergreen Cultural Centre and the Coquitlam City Aquatic Centre, is flanked by streams and rivers and is adjacent a 103 acre Town Centre Park. Coquitlam's retail businesses serve Metro Vancouver.
Summit Community Centre 1450 Parkway Blvd Coquitlam, B.C V3E 3L2 (604) 927-6960 Glen Pine Pavilion (50yrs Plus) 1200 Glen Pine Court Coquitlam, B.C V3B 2P7 (604) 927-6940 Dogwood Pavilion (50yrs Plus) 624 Poirier Street Coquitlam B.C V3J 6A9 (604) 927-6089 Culture and Entertainment Ever Green Cultural Centre 1205 Pinetree Way Coquitlam, BC V3B 7Y3 (604) 927-6550 evergreenculturalcentre.ca Place Des Arts 1120 Brunette Avenue Coquitlam, B.
Neighbourhood Map SCHOOLS PARKS AND COMMUNITY SHOPPING 1.Glen Elementary 2.Pintree Secondary 3.Douglas College 4.Maple Creek Middle School 5. Westwood Elementary 6. Walton Elementary 7.Hoy Creek Park & Hatchery 8.Glen Park 9.Town Centre Park 10.City Centre Aquatic Complex 11.Evergreen Cultural Centre 12.City Hall & Library 13.Pinetree Community Centre 14. Henderson Place Mall 15.Chapters 16.Future Shop 17.Save On Foods 18.Real Canadian Superstore 19.T & T Supermarket 20.
Community Events Spirit Week February 11- 18, 2011 www.portcoquitlam.ca City Wide Garage Sale April, Annually www.portcoquitlam.com Como Lake Fishing Derby Late May, Annually www.citysoup.ca Coquitlam Farmers Market Dogwood Pavilion Parking Lot May 8- Oct 30 www.makebakegrow.com Grand Parade Coquitlam Centre Mall Early June, Annually www.citysoup.ca Teddy Bear Picnic Coquitlam Town Centre Early June, Annually www.citysoup.ca Blue Mountain Music Festival Blue Mountain Park Mid July, Annually www.
Warranty Provider Home Warranty Tel: 604.682.3095 Toll Free: 800.555.9431 Travelers Guarantee Company of Canada 650 West Georgia Street, Suite 2500 P.O. Box 11542 Vancouver, British Columbia V6B 4N7 www.travelersguarantee.com Fax: 604.682.3096 Warranty Coverage for New Home Buyers Protecting Your Investment in a New Home Congratulations on your decision to purchase a new house, townhome or condominium. A new home is likely the largest investment of your lifetime.
Our approved Builders are responsible for having their new home buyers sign and date a Warranty Commencement Date Certificate at the time of either the title transfer or the actual occupancy of the home (whichever is earlier). Upon receipt of this completed certificate from the Builder, Travelers Guarantee issues the owner a Home Warranty Coverage Certificate. Be sure to read this document carefully and keep it in a safe place.
Warranty Description The Developer constructed your home with carefully selected materials and the effort of experienced craftsmen. Although this group works from detailed plans and specifications, no two homes are built exactly alike. Each home is unique; in fact, a home is one of the last hand-built products in the world. Each home requires care administered by the homeowner from the very first day. maintenance is essential to maintaining a quality home for a lifetime.
Deficiency and Warranty Repairs There will only be one home orientation per suite. A subsequent purchaser will not have an opportunity to conduct a second walkthrough with the Developer. Further, all purchaser warranties will be linked to the initial sale closing date (see definition below). As such, a subsequent purchaser will only benefit from the unexpired portions of the warranties.
Year End Corrective Period One full year less one day after the initial sale closing date, the homeowner has a second opportunity to report warrantable defects (please see notes under “Corrective Period Rules and Regulations”). This is the best time to report defects such as cracking drywall and other cosmetic deficiencies due to shrinking and settling. To facilitate repairs, please complete and forward the “Service Request Form” found at the back of this Manual.
6. The Developer, in its sole discretion, will determine whether or not a service request is warrantable. 7. The Developer will determine whether or not a call is an emergency. Emergencies may include: 8. Plumbing and/or gas leaks; or A total loss of heat, electricity or water. Before requesting emergency service, please refer to the “Troubleshooting Tips” section of this Manual.
15. The Developer will only repair some warrantable items once during the term of the warranty (please refer to the “Protecting your Investment” section of this Manual for details regarding warranty policies/guidelines). For example, the Developer will come once, within the applicable warranty period, to remedy reported cracks in either the drywall or the ceiling. The homeowner will be responsible for remedying subsequent cracks, at the homeowner’s cost. 16.
Warranty Reporting After 2nd Year End Corrective Period After the 2nd Year End Corrective Period, the warranty covering materials and labour is complete. Please refer to the Travelers warranty for a description of the remaining warranties. Common Property and Limited Common Property Service and warranty on all issues relating to areas outside of your home will be dealt with through the property manager. Please report any defects you notice to your property management company.
Condensation/Ventilation When warm, moist air comes into contact with cooler surfaces, the moisture condenses. Outside we see this as dew; inside you may see it as a layer of moisture on glass windows and doors. This condensation comes from high humidity within the home, combined with low outside temperatures and inadequate ventilation. Some experts have estimated that a typical new home contains many gallons of water.
heat each room in your home and provide ventilation by opening windows. money by turning the heat off. Do not try to save Use a de-humidifier, if necessary. Examples of condensation damage include: Mold growing on window frames, drywall and other surfaces (very unhealthy!); Cords on the window blinds swelling, making the blinds hard to operate and likely to break; and Water filling the bottom window track and damaging the drywall and wood sill beside it.
Troubleshooting Tips: Electrical No electrical service anywhere in the home Before calling for service, check to confirm that the: Service is not out in the entire area. If so, contact the utility company; Main breaker and individual breakers are all in the on position.
Troubleshooting Tips: Plumbing No water anywhere in the home Before calling for service, check to confirm that the: Main shut off in your home is open; Main shut off to the building is open; Individual shut-offs for each water-using item are open. Leak involving one sink, tub, or toilet Confirm shower door or tub enclosure was properly closed; Turn water supply off to that item; Use other facilities in your home; report problem on next business day.
Electrical System For electrical warranty and care information, please refer to Lilly Electric’s `Warranty”, Honeywell’s “Programmable Wall Switch Installation and User Guide”, Ouellet’s “OFM Electric Baseboard Heater” literature, Ouellet’s “OPPM Mini Patio Door Baseboard Heater”, Kidde “Hardware Smoke and Carbon Monoxide Talking Alarm” and the Nuheat’s “Solo User Guide” (penthouse only); these warranties/guides are attached hereto as Appendix 13.
Fixture Location We install light fixtures in the locations indicated on the plans. Moving fixtures to accommodate specific furniture arrangements or room use is your responsibility. GFCI (Ground-Fault Circuit-Interrupters) GFCI receptacles have a built-in element that senses fluctuations in power. Quite simply, the GFCI is a circuit breaker.
Baseboard Heaters For warranty and care information, please refer to Ouellet’s “OFM Electric Baseboard Heater” and “OPPM Mini Patio Door Baseboard Heater” literature attached hereto as Appendix 13. Nuheat (penthouse bathroom floors only) For warranty and care information, please refer to Nuheat’s “Solo User Guide” attached hereto as Appendix 13.
Smoke Detectors Each home is equipped with smoke detectors. with building codes, which dictate locations. Smoke detectors are installed in accordance The Developer cannot omit any smoke detectors, and you should not remove or disable same. The number of detectors per home depends upon the size of the home. Testing your smoke detector is very important.
ELECTRICAL SPECIFICATIONS Your home is equipped with a fire alarm strobe light or a fire alarm speaker that is maintained by the strata. These lights/speakers are connected to the main fire alarm system and should never be obstructed or tampered with. The Developer reserves the right to make changes to the following specifications. Any substitution of method or product shall be of equal or better quality than the original specification.
Plumbing System For warranty and maintenance instructions, please refer to Ocean Park Mechanical’s “Guarantee”, Badger 1 Insinkerator “Specification and Warranty Guide”, Danze’s “Warranty Information”, Kohler’s “Warranty Information”, Broan’s “Ventilation Fan Maintenance and Warranty” literature, Carrier’s “Standard Product Warranty” (penthouse only), Carrier’s “Product Data” (penthouse only) and Carrier’s filter sizes for penthouse heat pump/fan coil units.
clogged traps with a plumber's helper (plunger). If you use chemical agents, follow directions carefully to avoid personal injury or damage to the fixtures. Waste materials, including grease, fat and petroleum products, should never be disposed of via the plumbing system. These materials will accumulate in the piping, especially in the p-traps, and can significantly reduce the flow of water through the waste system. municipal sewage treatment systems.
Main Shut-Off The water supply to your home can be shut-off entirely at your main shutoff valve. We will point out the location during your initial orientation. Porcelain You can damage porcelain enamel by either scratching or hitting it. Do not stand in the bathtub wearing shoes unless you have placed a protective layer of newspaper/plastic over the bottom of the tub. If you splatter paint onto the porcelain enamel surfaces during redecorating, wipe it up immediately.
Temperature Expect temperatures to vary if water is used in more than one location in the home at the exact same time. Winterizing Instructions If your unit includes an exterior hose bib (ie. a balcony faucet), you will need to ensure it is winterized properly. Although exterior hose bibs are typically “frost free”, hoses must be disconnected from hose bibs PRIOR to freezing temperatures.
Noise Changes in temperature or the flow of the water itself will cause some noise in the pipes. This is normal and requires no repair. We will repair persistent water hammering that occurs within the first two years of the warranty. unit is first sold.
PLUMBING SPECIFICATIONS The Developer reserves the right to make changes to the following specifications. Any substitution of method or product shall be of equal or better quality than the original specification. We used our best efforts to ensure the “Plumbing Specifications” section is correct; however, we make no representations or guarantees, express or implied, as to the accuracy or completeness of the “Plumbing Specifications” section.
Tubs and Showers Residential Faucet 3 Location: All Bathrooms with Tub Showers Residential Bathtub Application: Tub/ Shower Faucet Manufacturer: Kohler Supplier: Emco Installer: Ocean Park Mechanical RI Valve Transmitter: KP304-KS Shower Head Arm: K7395 Shower Head: K965 Location: Bathrooms with Tubs Application: Bathtub Manufacturer: Hytec Supplier: Emco Installer: Ocean Park Mechanical Series: Wellbrook AC3745L/R Tub Spout: K15136-S Color: White Tub/ Shower Head Trim: KT14
Appliances Homeowner Use and Maintenance Guidelines For appliance warranty and care information, please refer to the product manuals attached hereto as Appendix 2. Be sure to check the product manuals for durations and types of warranty coverage provided. Initial Orientation and Warranty Guidelines During your initial orientation, the Developer will confirm appliances are in working order. Postclosing, the owner will be responsible for initiating service calls relating to appliance repairs.
Stainless Steel Care Clean stainless steel with soap and water to preserve the luster. Avoid using abrasive cleaners or steel wool pads, as these will damage the finish. Prevent bleach from coming into prolonged contact with the stainless steel as it can pit the surface. An occasional cleaning with a good stainless steel cleaner will enhance the finish. Rub in the direction of the polish or grain lines and dry the surface to prevent water spots.
APPLIANCE SPECIFICATIONS The Developer reserves the right to make specification changes, as per the contract of purchase and sale. Any substitution of method or product shall be of equal or better quality than the original specification. We used our best efforts to ensure the “Appliance” section is correct; however, we make no representations or guarantees, express or implied, as to the accuracy or completeness of the “Appliance” section.
Range Hood: Penthouse Only Make: KitchenAid Supplier: Whirlpool Model Number: KXW8736YSS Color: Stainless Steel Height: 18 inches Depth: 25 inches Width: 36 inches Washer: Make: Whirlpool Supplier: Whirlpool Model Number: WFW9050XW Color: White Height: 36 inches Depth: 30 1/2 inches Width: 27 inches Dryer: Dishwasher: Make: KitchenAid Supplier: Whirlpool Model Number: KUDS30FX Color: Stainless Steel Height: 34 1/2 inches Depth: 24 1/2 inches Width: 23 7/8 inches Mi
Protecting your Investment No home is maintenance free. Maintaining your home properly will extend the life of your asset. If you are not comfortable preforming routine or specific maintenance, you may wish to hire a professional at your own cost. This section describes routine maintenance procedures for your home’s many components; it also provides information on home component warranties.
Appliances For appliance care, warranty and specification information, please refer to both Appendix 2 and the “Appliance” section of this Manual. *The Developer is not responsible for repairs to appliances after title is transferred. *Please remember to clean your dryer lint traps after every use. Failure to do so may result in poor dryer performance. Balconies and Terraces It is the homeowner’s responsibility to keep their balcony area free and clear of debris.
Blinds For warranty and care information, please refer to the Forever Window Screens and Blinds “Warranty and Maintenance” attached hereto as Appendix 5. Here are some additional care tips: Maintenance & Cleaning Clean blind surface with mild soap solution. For simple dusting or cleaning, use a light feather duster. Do not use: steam, hot water, bleach, or any abrasive or solvent based cleaners. Do not wash metallic colors.
Separations We will correct gaps between either the cabinets and the ceiling, or the cabinets and walls by caulking same if the gap exceeds 1/8 inch (locations behind appliances are exempted from this repair). Warping If doors or drawer fronts warp in excess of 1/4 inch within 24 inches, we will correct this by adjustment or replacement. Please note: the warranty coverage will not apply to cabinets that warp as a result of heat damage from a stove, kettle or other heat/moisture generating appliance.
Pilling Pilling or small balls of fiber can appear on your carpet, depending on the type of carpet fiber and the type of traffic. If this occurs, clip off the pills. If they cover a large area, seek professional advice. Rippling With wall-to-wall carpeting, high humidity may cause rippling. If the carpet remains rippled after the humidity has left, have a professional re-stretch the carpeting using a power stretcher, not a knee-kicker.
Static Cooler temperatures outside often contribute to static electricity inside. To avoid the problem, look for carpets made with anti-static. You can also install a humidifier to help control static build-up. Initial Orientation During your initial orientation, we confirm that your carpet is in acceptable condition. correct stains or spots noted at this time by cleaning, patching or replacement.
Corkboard Wall Covering For warranty and care information, please refer to Forbo’s “Limited 5 Year Warranty”, attached hereto as Appendix 10. Cleaning Clean wall covering with a sponge; using a neutral pH cleaning solution. Do not use abrasive cleaners. Rinse thoroughly with water and let dry before cleaning. Countertops For countertop warranty and care information, please refer to IMAC’s “2 Year Limited Warranty on Stone Counter Tops” and IMAC’s “Natural Stone Countertop Maintenance & Care Guide”.
A stone cleaner may be purchased through the IMAC store, at the address noted below. 11488 Eburne Way Richmond, B.C. 604-324-8288 Natural Stone Sealing, Where Applicable For sealing instructions, please refer to the IMAC literature included in Appendix 11. Sealants may be purchased through the IMAC store. If you require additional information, please contact IMAC directly. Keeping your appearance.
Disposal- Food Waste For warranty and care information for your garburator, please review the Badger 1 Insinkerator “Specification and Warranty Guide” attached hereto as Appendix 19. Doors For warranty and care information, please refer to Crown Door’s “Door and Hardware Warranty”, Jeldwen`s “Limited Warranty” and Jeldwen`s “Door Maintenance” attached hereto as Appendix 12. Wood doors are subject to natural characteristics of wood, such as shrinkage and warping.
Sticking The most common cause of a sticking door is the natural expansion of lumber caused by changes in humidity. During a damp season, a door may stick more frequently. Do not plane the door during this time unless it continues to stick after the weather changes. Before planning a door because of sticking, try two other steps: first, apply either a paste wax, a light coat of paraffin, or candle wax to the sticking surface; or second, tighten the screws that hold the door jamb or door frame.
The M One booster fan was supplied by Ocean Park Mechanical. Ocean Park Mechanical purchased the fan from DDK Ventilation Products Ltd. "current" sensor: of time. The booster fans are wired to a when you turn the dryer on, the booster fan turns on and runs for a period After the dryer shuts off, the fan will continue to run for approximately 15 minutes ("time delay").
Drywall cracks are considered to be defect when they are: greater than 1/16” in width; or more than 12” long and greater than 1/32” in width. It is your responsibility to paint these repairs. Touch-ups may be visible. Repainting the entire wall or the entire room to correct flashing is your choice and responsibility. You are also responsible for custom paint colors or wallpaper that has been applied subsequent to closing.
Gas Leak If you suspect a gas leak, leave the home and immediately call Fortis BC at their emergency number, 1-800-663-9911. Warranty Guidelines The gas company is responsible for leaks up to the main building meter on the exterior of the building. The Developer will correct leaks from the meter to the home for a period of two years after the closing date when the unit is first sold.
Laminate Flooring For warranty and care information, please refer to Ploutos Enterprise``s “Labor and Material Warranty”, Cantrust’s “Limited Warranties for Laminate Floors” and Cantrust’s “Easy Care” guide, attached hereto as Appendix 15. Failure to follow the instructions may void your laminate flooring warranty. Please note the following paragraph included in the warranty: “Avoid extremes in temperature or humidity conditions.
Initial Orientation and Warranty Guidelines Floor Finish During your initial orientation, the Developer will review the floors and determine if any scratches and gouges are present. The “6 foot, 2 second” rule will apply. Briefly, the “6 foot, 2 second” rule states that a gouge/scratch will only be repaired if you can see same from a standing distance of 6 feet, within a time frame of 2 seconds. If not, it is not a defect.
Paint and Stain For warranty and care guidelines, please refer to both ICI Paints Technical Bulletin “Touch-up Painting” and New York Painting’s “Warranty Certificate”, attached hereto as Appendix 18. Because of changes in the formula for paint (such as the elimination of lead to make paints safer), painted surfaces must be washed gently using mild soap and as little water as possible. Avoid abrasive cleaners, scouring pads, or scrub brushes. Flat paints show washing marks more easily than gloss paints do.
Phone/Cable/ Data Outlets & Media Centre Your home is equipped with numerous outlets. revising outlet locations for decorating Initiating service, adding additional outlets or purposes or convenience is the homeowner’s responsibility. Your home is equipped with a media centre panel that allows your home’s media to be accessed via one panel. The panel is generally located in your suite entry closet.
an as needed basis. Avoid hanging wet towels on corners of doors - the weight can pull the door out of alignment and cause it to leak. Many M One homes feature “frameless shower doors”. Frameless shower doors are usually heavy (3/8” or ½”) glass shower enclosures featuring glass, metal clips, and continuous metal channels; these doors may also be silicone sealed to adjacent surfaces.
Tile installed on walls or countertops in your home may be washed with any nonabrasive soap, detergent, or tile cleaner. Abrasive cleaners will dull the finish. Grout discolouration Clean grout that becomes yellowed or stained with a fiber brush, cleanser, and water. Grout cleansers and whiteners are available at most hardware stores. Sealing Grout The grout in your suite is unsealed. Sealing grout is your decision and responsibility.
Sills Window sills in your home are made of ultra-lite. The most common maintenance activity is dusting. Twice a year, check caulking and touch-up as needed. Protect sills from moisture. If you arrange plants on a sill, include a plastic tray under the pot. Sticking Windows Most sliding windows (both vertical and horizontal) are designed for a 10-pound pull. If sticking occurs or excessive pressure is required to open or close a window, apply a silicone lubricant. This is available at hardware stores.
Do Not Neglect Routine Maintenance Each home requires care administered by the homeowner from the very first day. maintenance is essential to maintaining a quality home for a lifetime. Regular Neglecting routine maintenance can not only erode home value, it can also affect the overall desirability of the community. Most importantly, it can void warranty coverage on all or part of your home! We have included a sample home Routine Maintenance Schedule.
INTERIOR FINISHES Recaulk showers and countertops if necessary Seal grout Lubricate door hinges Wash range hood filter Monitor your home for excessive moisture levels. If, for example, there is condensation on your windows, you are causing damage to your home. Disconnect the duct connected to the dryer and vacuum lint from the duct, the areas surrounding your clothes dryer and your dryer’s vent hood outside.
Trade Contact Information Alarm System (pre-wire) Flooring (Carpet + Laminate) & Tiling D & L Security Ploutos Enterprises P: 604-808-7857 F: 604-986-7855 P: 604-875-6484 Appliance Service Whirlpool (All appliances except for Wine Cooler) Lighting Fixtures P: 1-800-807-6777 (7:30 am to 8:00pm EST Design Lighting Monday - Friday) P: 604-576-8733 Trail Appliance (Wine Cooler ONLY) Mechanical (Plumbing) Monday – Saturday) Ocean Park Mechanical Bathroom Accessories+ (doors, hardware) Crown Door
Finish Specifications The Developer reserves the right to make specification changes, as per the contract of purchase and sale. However, any substitution of method or product shall be of equal or better quality than the original specification. We used our best efforts to ensure the “Finish Specifications” section is correct; however, we make no representations or guarantees, express or implied, as to the accuracy or completeness of the “Finish Specifications” section.
TEAK SCHEME Countertops Location: Application: Manufacturer: Supplier: Installer: Material: Color: Dimensions: Kitchen Countertop IMAC Enterprises IMAC Enterprises IMAC Enterprises Granite Giallo Ornamental 1-1/2” Thick Double Edge Location: Application: Manufacturer: Supplier: Installer: Material: Color: Dimensions: Bathroom Countertop IMAC Enterprises IMAC Enterprises IMAC Enterprises Granite Giallo Ornamental 1-1/2” Thick Double Eased Edge Cabinets Manufactured Wood Veneer Faced Location: Application
Interior Paint Flooring Laminate Location: All Floors except Bedrooms and Bathrooms Application: Floors Manufacturer: Cantrust Supplier: Ploutos Enterprises Installer: Ploutos Enterprises Material: Laminate Color: Southern Oak Dimensions: 12” X 24” Underlay: 3.
WENGE SCHEME Countertops Location: Application: Manufacturer: Supplier: Installer: Material: Color: Dimensions: Kitchen Countertop IMAC Enterprises IMAC Enterprises IMAC Enterprises Granite Desert Eyes 1-1/2” Thick Double Edge Location: Application: Manufacturer: Supplier: Installer: Material: Color: Dimensions: Bathroom Countertop IMAC Enterprises IMAC Enterprises IMAC Enterprises Granite Desert Eyes 1-1/2” Thick Double Eased Edge Cabinets Manufactured Wood Veneer Faced Location: Application: Manufactu
Interior Paint Flooring Laminate Location: All Floors except Bedrooms and Bathrooms Application: Floors Manufacturer: Cantrust Supplier: Ploutos Enterprises Installer: Ploutos Enterprises Material: Laminate Color: Wenge Dimensions: 12” X 24” Underlay: 3.
LIGHTING FIXTURES Ceiling Fixture Manufacturer: Galaxy Supplier: Design Lighting Location: Installer: Lilly Electric Manufacturer: Galaxy Model: 612392CH Supplier: Design Lighting Type: 10 Installer: Lilly Electric Description: Flushmount- Chrome with Model: 612392CH Type: 2 Dimensions: 12” X 3 3/8” Description: Chrome with Satin White Glass Finish: Chrome Dimensions: 12" X 3 3/8" Lamp: 2 X 40W Med. Base Finish: Chrome Lamp: 2 X 40W Med.
Location: Kitchen and Hallway Pot Location: Lights Penthouse/ Townhouse Stair Wall Manufacturer: VuLite Manufacturer: Galaxy Supplier: OP Lighting Supplier: Design Lighting Installer: Lilly Electric Installer: Lilly Electric Model: V4TCLVW Model: 710691CH Trim: V4047C-WH Type: 14 Size: 4” Description: Single Light Vanity with Satin Description: Clear Cone with Regressed White Glass Gimbal Ring Dimensions: 4 1/4” X 11 1/2” Lamp: 1 X 12V 50W MR 16 Extension: 4 7/8” Locatio
MIRRORS, SHOWER ENCLOSURES, BLINDS Mirror Location: Bathrooms and Powder Rooms Application: Above Vanities Manufacturer: Coast Wholesale Appliances Supplier: Coast Wholesale Appliances Installer: Coast Wholesale Appliances Series: CAN/ CGSB- 12.5, Silvered Type: 1A Thickness: 5.
BATH ACCESSORIES Bath Accessory 1 Location: All Bathrooms as Required Application: Towel Bar Manufacturer Taymor Supplier: Crown Doors Ltd. Installer: Rolin Interiors Series: Astral Collection 2800 Series Dimensions: 24” Product Code: 02-D2824 Finish: Polished Chrome Bath Accessory 2 Location: All Bathrooms Application: Paper Holder Manufacturer Taymor Supplier: Crown Doors Ltd.
FINISH CARPENTRY & WIRE SHELVING Baseboards Window Sill Location: Throughout Unit Application: Window Sill Application: Baseboards Supplier: Westcoast Moulding & Millwork Supplier: Westcoast Moulding & Millwork Installer: Rolin Interiors Installer: Rolin interiors Dimension: 11/16” X 5-1/2” Style: Flat Panel Finish: Paint Grade Medium Density Dimension: 1/2 ” X 5.
DOORS & HARDWARE Flush Doors Passage Door Hardware 1 Application: Interior Doors Location: All Passage Doors Manufacturer: JeldWen Windows & Doors Application: Passage Door Lever Supplier: Crown Doors Ltd. Manufacturer: Dorex Tecnica Design Installer: Rolin Interiors Supplier: Crown Doors Ltd.
Security For warranty and maintenance information`, please refer to D & L Security System’s “Warranty” attached here to as Appendix 3. We used our best efforts to ensure the “Security” section is correct; however, we make no representations or guarantees, express or implied, as to the accuracy or completeness of the “Security” section.
Visitor Intercom System A visitor intercom has been installed outside the main lobby entry, on the parkade entry ramp kiosk and in the parkade lobby entry. Your guest simply dials your code or selects your name by scrolling through the electronic directory on the lobby panel. Please note random codes, which do not identify your apartment, have been chosen for security reasons. code/name is dialed, your telephone will ring. with your guest.
SERVICE REQUEST FORM To be completed for EMERGENCY and/ or year-end purposes ONLY. To: Cressey (High Street) Developments LLP Attention: M One Customer Service Department 800- 925 West Georgia Street Vancouver, BC V6C 3L2 Fax: 604-895-0496 Email: service@cressey.
