Technical data
GB
Z1209004. 5 GB
Enjoy the RIHO life-style
GB
GB
Whirlpool Electronic LCD user handbook
Fig. 7
RIHO SERVICE REQUEST
Wholesale/Retail:
Company: Contact person:
Place: Telephone number:
Fax number: Your Reference:
E-mail:
Fitter/Installer:
Company: Place:
Fax number: Telephone number:
End user:
Commission: Address:
Post Code: Place of Residence:
Telephone (Home): Telephone (Office):
Fax: E-mail:
Product:
Bath – Panel bath – Whirlpool – Shower Tray – Panel shower tray – Steam Cubicle – SAUNA – GLASS Panels
Name/Type: Serial number:
Colour: Date of purchase:
Invoice number/Reference (for Riho Int. BV) on which product was delivered:
Whirlpool: Steam Cabin:
System: Execution:
¦ hydro electronic ¦ hydro mechanical ¦ basic
¦ hydro/aero electronic ¦ spydro mechanical ¦ professional
¦ hydro/spydro mechanical aero electronic
Is there a service hatch? YES/NO
with a dimension of at least 40x50 cm
Reason for service request:
Yours sincerely,
All agreements entered into with us are subject to our general conditions of payment and delivery, deposited with the clerk of the court at Breda on
5 January 1994 under number 3/94.
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RIHO International b.v.
Hermesstraat 10 5047 TS Tilburg Holland
Postbox 4149 5004 JC Tilburg Holland
Tel: +31 (0) 13 5728728
Fax: +31 (0) 13 5720262
ABN-AMRO bank Tilburg 52.25.29.054
Giro No. of ABN-AMRO bank 1091055
Chamber of Commerce No. 1802298 Tilburg
8.0 Service Request Form
For direct service requests, please refer to the back page for a list of the Service Centres nearest to you.
For a ”Riho service query” see Fig.7.
Attention: According to the Installation instructions, it is necessary to have an inspection hatch of at least
40 (b) x 50 (h) cm in the case of a walled-in type of installation.
The room must be free of obstacles, so that work can be carried out.
In the case of a plastic panel sealed with sealant, you are requested to remove the sealant before our service
technician arrives.
Problem 3.
The cleanpool system does not work.
Cause 1:
No cleanpool fluid in the reservoir.
Solution 1:
Top up cleaning fluid
Cause 2:
No cleaning fluid is retained in the reservoir because the reservoir shut off valve is open.
Solution 2:
Check lower magnetic valve on the cleanpool tank and fit new valve if necessary. If fitting new valve ring the service
department.
Problem 4.
Light or colour therapy does not work.
Cause:
Water level not high enough (bath full indication )?
Solution:
Top up water.
Problem 5.
The whirlpool does not function.
Cause:
The electronic system may malfunction due to pressing down the control keys several times, whether accidentally or
otherwise.
Solution:
Switch off the power, wait for a minute, then switch it on again, whereby the electronic system will be reset. If the
problem persists, call the Service department.
Problem 6.
Heating does not work.
Cause:
Heating is connected to the primary operating hydro system
Solution:
Does the first hydro system start? If not, switch this on first and then the heating.
If the problem persists, call the Service department.
Problem 7.
The system does not start.
Cause:
The hydro or aeromotor is equipped with a thermal safety switch as a protection. In case of overheating, the motor will
switch off. A possible cause may be that the motor is blocked.
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